Highly Trained Restoration Specialists

The Training is Rigorous and Ongoing

As an IICRC Certified Firm, SERVPRO of Charlottesville, is a leader in the restoration industry and a model of training excellence.

The scope of our technicians’ knowledge and training is extensive:

  • Initial franchise training
  • On-going web-based training, with tests at the end of every training module
  • Stringent IICRC certification
  • Hands-on training on the jobsite
  • Customer Service and helping people through a stressful process
  • EPA Lead-Safe Training
  • Subrogation Training
  • OSHA-10 Training

In addition, employee and customer safety is at the forefront of every job, as prescribed by the Occupational Safety and Health Administration (OSHA). Many of our Charlottesville Crew-Chiefs have completed their OSHA-10 Training. Every job situation is different, and there is always something new to learn in a myriad of subjects, as evidenced by the Production Teammate Development Program.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Charlottesville offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)