Charlottesville: There is a Difference Between Commercial & Residential Restoration

5/24/2017 (Permalink)

When it comes to comparing a commercial water loss and a residential water loss size is obviously a dividing factor.  However, there are many more differentiating factors to consider than just the size of the building in order to successfully complete the restoration process. 

For starters, what type of commercial building is it?  Is it an apartment complex of which multiple units have been affected and within each unit a tenants contents have been affected?  It is not uncommon in a situation like this that each tenant will need to file a claim with their insurance to which each claim handler will be looking to the restoration company will be looking for continual job updates along with each tenant and the property manager of the apartment complex.  The number of individuals that need to be constantly informed can add up rather quickly in this scenario. 

Or perhaps the commercial building is an office that cannot afford to stop work while the water restoration is taking place.  In this instance, the restoration company now has to be mindful of the employees who need clear walkways, workable space at their desks, and minimal noise to efficiently answer phones.  Setting up drying equipment becomes a little trickier when taking these factors into consideration versus working in an area that will be vacant until the mitigation is complete. 

Here at SERVPRO of Charlottesville, our teams have experienced the above scenarios and more!  We take great pride in solving what some may view as a challenging situation.  Our philosophy?  View each situation as an opportunity rather than a problem.