Why Choose SERVPRO of Charlottesville? Because we have lived it.

5/30/2019 (Permalink)

SERVPRO of Charlottesville has been in your shoes. We know what it is like to experience a water & fire damage.

Not even working at a professional Fire & Water Clean Up & Restoration company can prepare you for a text message that wakes you up at 6:00 a.m. with the words, “Your building is on fire!”….

That is exactly what our on-call staff woke up to on April 29^th, 2016. To make matters worse, the month prior, our office staff walked in the front door to find standing water throughout the office because of a water pipe that had busted in the middle of the night. So, believe me, when I say, SERVPRO of Charlottesville has been in your shoes. We truly know what it is like to experience both fire damage and water damage. We know what it is like to stand there feeling hopeless while the fire department works tirelessly to distinguish the flames that are engulfing what you have worked so hard to build. To watch your employees as they arrive ready to go to work standing there speechless and in shock, their mind filling with questions of “Will I still get my next paycheck?” “How can I continue to provide for my family?” “Will I lose my job?”. What about all of the customers that your crews are scheduled to see today or that have entrusted you to safely store their contents in your warehouse while their home is being remediated from damage?

I am proud to say that SERVPRO of Charlottesville is part of the 50% that actually made it!  With each year following the disasters that we faced, we have continued to grow stronger as a company and as members of this community. We are thankful to our local fire department, our loyal customers, our dedicated employees, and neighboring franchises that came together and helped us jump back on our feet so that we can continue to serve the Charlottesville community.

Want to see photos from the fire damage we experienced?  Click here.