How Water Damage Affects Different Flooring Types: Prevention and Restoration Tips

12/11/2024 (Permalink)

A local Charlottesville home experienced water damage .

When water damage strikes, the type of flooring in your home or business can significantly impact the restoration process. Each flooring material reacts differently to water exposure, and understanding these differences is key to effective mitigation and restoration. At SERVPRO of Charlottesville, we specialize in addressing water damage across a variety of flooring types. 

1. Hardwood Floors 

Hardwood floors are highly susceptible to water damage. Prolonged exposure can cause warping, swelling, and discoloration. Quick water removal and proper drying techniques are essential to save the wood and prevent mold growth beneath the surface. 

Prevention Tip: Apply a waterproof sealant to hardwood floors in areas prone to moisture, such as kitchens and entryways. 

2. Carpet and Padding

Carpet can quickly absorb water, and the underlying padding often retains moisture, creating a breeding ground for mold. In most cases, immediate water extraction and professional drying can safe the carpet. 

Prevention Tip: Use water-resistant carpet padding and regularly inspect for signs of leaks or spills. 

3. Tile and Grout

While tile is often water-resistant, damaged or poorly sealed grout can allow water to seep through, potentially damaging the subfloor. Loose or cracked tiles are a common sign of underlying water damage. 

Prevention Tip: Regularly inspect an reseal grout lines to maintain a watertight surface. 

4. Laminate Flooring 

Laminate is highly vulnerable to water damage because it's typically made of compressed fiberboard. Prolonged exposure often leads to swelling and buckling, requiring complete replacement. 

Prevention Tip: Clean up spills immediately and avoid mopping with excessive water.

5. Concrete Floors 

Concrete floors may seem indestructible, but they can absorb water over time, leading to staining and weakening. If left untreated, moisture trapped in concrete can also promote mold growth.

Prevention Tip: Use waterproof coatings or sealants on concrete surfaces in basements and garages.  

SERVPRO of Charlottesville Knows Floors

Our team is equipped to handle water damage for all types of flooring. Whether it's extracting water from carpet, drying hardwood, or addressing mold in grout, we tailor our restoration process to the unique needs of your property. 

If water damage threatens your floors, don't hesitate to call SERVPRO of Charlottesville so we can make it "Like it Never Even Happened". 

Understanding Common Causes of Water Damage During the Cold Season

12/5/2024 (Permalink)

A local Charlottesville home sustained extensive water damage.

Winter can be magical in Charlottesville, but the freezing temperatures also bring unique challenges that increase the risk of water damage. SERVPRO of Charlottesville is your trusted partner in navigating winter-specific risks and safeguard your property. 

Why is Winter Risky for Water Damage?

While water damage can occur at any time of the year, winter creates specific conditions that make your home or business particularly vulnerable. From Frozen pipes, to roof leaks caused by snow buildup, understanding these risks can help you take preventative measures and avoid costly repairs. 

Top Winter Water Damage Risks

1. Frozen and Burst Pipes 

When temperatures drop, water in pipes can freeze, expand, and cause pipes to burst. This often leads to significant water damage, especially if it goes unnoticed for hours or days. 

2. Ice Dams on Roofs

Melting snow that refreezes at the edge of your roof can create ice dams. These blockages prevent proper drainage, leading to leaks and water damage inside your property. 

3. Heavy Snow on Flat Roofs 

Flat, or low-pitched roofs are particularly at risk of structural stress from snow buildup. If the snow isn't removed, it can seep into the roof and cause water damage or even lead to a collapse. 

4. Improperly Drained Gutters 

Clogged gutters freeze in winter, creating dams that push melting snow into walls, ceilings, and basements. 

SERVPRO's Approach to Winter Water Damage

When water damage strikes, quick action is essential to prevent further damage like mold growth or structural issues. SERVPRO of Charlottesville offers 24/7 emergency response, specialized equipment, and thorough restoration. 

Protect Your Property

Preventing winter water damage starts with preparation:

• Insulate exposed pipes and ensure your heating system is functioning properly. 
• Clear snow from your roof and gutters to prevent ice dams. 
• Regularly inspect your property for leaks or weak spots. 

If winter damage does occur, don't hesitate to call SERVPRO of Charlottesville! Our experienced team is here to handle all the damage so you can focus on enjoying the season. 

The Risks of Neglected Gutters - How They Contribute to Water Damage

11/18/2024 (Permalink)

Expert SERVPRO crew members ensuring the affected commercial space is restored quickly and efficiently.

When it comes to protecting your home from water damage, gutters often play an overlooked yet critical role. While they seem like a simple feature of your home's exterior, their job is essential: to channel water away from your property. However, neglected or clogged gutters can lead to significant water damage, costing homeowners time and money in repairs. 

How Neglected Gutters Lead to Water Damage

1. Overflowing Water 

When gutters are clogged with leaves, twigs, and other debris, they can no longer effectively drain rainwater. Instead, the water overflows, spilling onto your home's siding, windows, and foundation. This constant exposure to excess moisture can lead to rotting wood, peeling paint, and structural damage. 

2. Foundation Issues 

Gutters direct water away from your home's foundation, protecting it from erosion and cracks. When water is allowed to pool near the base of your home due to clogged gutters, it can seep into the foundation and cause serious issues like basement flooding or structural instability. 

3. Roof Damage

Stagnant water in clogged gutters can seep under your roof's shingles, leading to leaks and rotting. In colder months, this standing water can freeze, creating ice dams that cause further damage to your roof and gutters. 

How to Protect Your Home

Regular Gutter Cleaning - Aim to clean your gutters at least twice a year - typically in the spring and fall. If you live in an area with heavy foliage, you may need to clean them more frequently. 

Install Gutter Guards - Gutter guards can help prevent debris from accumulating, reducing the frequency of cleanings and ensure proper water flow. 

Inspect Your Downspouts - Ensure that downspouts are directing water at least 4-6 feet away from your home's foundation. Use splash blocks or downspout extensions if necessary. 

How SERVPRO of Charlottesville can Help 

If neglected gutters have already caused water damage to your home, SERVPRO of Charlottesville is Here to Help®. Our water damage restoration experts are available 24/7 to assess the damage, remove excess water, and prevent secondary issues like microbial growth. 

Don't let clogged gutters wreak havoc on your home. By staying proactive and addressing gutter maintenance, you can save yourself from costly repairs and ensure your property remains safe and dry year-round. 

Contact SERVPRO of Charlottesville today for professional water damage restoration and prevention services. We're ready to make it "Like it never even happened". 

Winterizing Your Home to Prevent Water Damage: Essential Tips for the Cold Months Ahead

11/13/2024 (Permalink)

A SERVPRO member is addressing a water loss in a local Charlottesville home.

As the winter months approach, it's important to take proactive steps to protect your home from potential water damage. The combination of freezing temperatures, snow, and ice can cause a variety of issues that may lead to costly repairs if not addressed properly. At SERVPRO of Charlottesville, we understand how important it is to safeguard your home from winter-related water damage. Here are key tips to winterize your home and keep your property safe. 

1. Insulate Pipes to Prevent Freezing 

Frozen pipes are one of the most common causes of water damage during the winter. When water inside the pipes freezes, it expands, putting pressure on the pipes and potentially causing them to burst. To prevent this, insulate exposed pipes in unheated areas such as basements, attics, and garages. Consider using foam pipe insulation or heat tape for extra protection. 

2. Seal Gaps and Cracks Around Windows and Doors

Cold air creeping into your home can lead to freezing of pipes and cause drafts that make your heating system work harder. Check for gaps around windows, doors, and the foundation, and seal them with weatherstripping or caulk. This will help keep the cold out and reduce the chances of frozen pipes. 

3. Clean and Maintain Gutters and Downspouts

Clogged gutters can cause water to back up and freeze, potentially creating ice dams that prevent proper drainage. These ice dams can lead to water seeping into your roof, walls, and ceilings. Make sure to clean your gutters before winter arrives, removing leaves, twigs, and debris that could cause blockages. Ensure that downspouts are directed away from your home's foundation to prevent pooling water near the structure. 

4. Check the Roof for Damage

Winter storms can be hard on your roof, and damaged or missing shingles can lead to leaks. Before the cold weather sets in, inspect your roof for any signs of wear, including cracked, broken, or loose shingles. If you spot any damage, it's essential to repair it before winter to prevent water from seeping into your home. 

5. Inspect Sump Pump and Drainage Systems

Heavy snowfall and ice melting in the spring can lead to water accumulating around your home. To avoid basement flooding, check that your sump pump is working properly and that the discharge pipe is clear and directed away from your foundation. If you don't already have a sump pump, consider installing one to protect your basement from water damage. 

Taking these preventative measures to winterize your home can help reduce the risk of water damage and keep your property safe throughout the colder months. However, accidents can still happen, and if water damage does occur, SERVPRO of Charlottesville is here to help with prompt and professional water damage restoration services. Don't hesitate to reach out if you need assistance this winter season! 

Preventing Water Damage: Why Regular Plumbing Maintenance is Key

10/10/2024 (Permalink)

SERVPRO of Charlottesville crews are always on standby, 24/7!

When homeowners think about water damage, they often envision floods, burst pipes, or severe weather events. However, one of the most common culprits of water damage in homes is everyday plumbing issues that go unnoticed. At SERVPRO of Charlottesville, we understand the devastation that can come from even minor leaks, which is why we encourage proactive plumbing maintenance to prevent potential water damage. 

Why Plumbing Maintenance is Important: 

Many homeowners Don't realize that routine plumbing maintenance can be a powerful tool in protecting your property. Regular inspections and upkeep not only extend the lifespan of your home's plumbing system, but can also save you from costly water damage repairs. Aging pipes, outdated fixtures, and hidden leaks are all sources of water damage that can quietly escalate without proper attention. 

Common Signs of Plumbing Issues: 

Spotting plumbing issues early is crucial in preventing a small drip from turning into a major headache. Here are some common signs that may indicate a problem within your plumbing system: 

• Fluctuating Water Pressure: Sudden changes in water pressure can signal a potential pipe issue, blockage, or leakage. 
• Discolored Water: Rust-colored or cloudy water could mean your pipes are corroding. 
• Damp or Musty Odors: These odors are often a sign of hidden leaks or moisture buildup, which can quickly lead to microbial growth. 
• Visible Corrosion or Rust: Pay attention to visible rust or greenish deposits around pipe joints or connections. 
• Increased Water Bills: An unexplained spike in your water bill could be due to a hidden leak wasting water. 

Being vigilant of these signs can help you catch and address plumbing problems before they cause significant water damage. 

The Risk of Ignoring Minor Plumbing Issues: 

It's easy to overlook a slow dripping faucet or a minor leak under the sink, but these small issues can lead to large-scale problems over time. Even a tiny pinhole leak can waste thousands of gallons of water annually and weaken your home's structural integrity. Left unaddressed, these problems can lead to microbial growth, damaged flooring and walls, and structural damage. 

SERVPRO's Role in Water Damage Restoration: 

If you discover that a plumbing issue has caused water damage in your home, SERVPRO of Charlottesville is here to help. While we do not perform plumbing repairs, our team specializes in water damage restoration and mitigation. We can handle everything from water extraction and drying to mold remediation, ensuring your property is restored to it's pre-damage condition. 

Identifying Hidden Water Damage in Your Home

10/3/2024 (Permalink)

A SERVPRO employee inspects for water moisture in a client's home.

When most homeowners think of water damage, they picture burst pipes, overflowing sinks, or a flooded basement. However, not all water damage is immediately visible. In fact, some of the most destructive water damage is hidden, silently seeping into your home's structure and causing issues that aren't discovered until it's too late. 

Common Areas for Hidden Water Damage:

Hidden water damage can occur in several overlooked spots, such as:

• Behind walls - Leaky pipes or poor seals can allow water to accumulate within the walls, leading to microbial growth and compromising structural integrity. 
• Under flooring - Water trapped beneath tiles or hardwood can cause warping, discoloration, and rot. 
• Behind appliances - Dishwashers, washing machines, and refrigerators with faulty water connections often leak in hard to see areas. 
• In attics or basements - Roof leaks can slowly damage your attic, while moisture in basements often goes unnoticed until it leads to microbial growth or musty odors. 

Ignoring hidden water damage can lead to severe consequences for homeowners. Over time, the moisture can weaken your homes foundation, damage insulation, and cause wood to rot. Furthermore, it creates an ideal environment for microbial growth, which can not only damage your property but also pose health risks to your family. 

Additionally, water and electricity are a dangerous combination. Hidden water damage near electrical wiring or outlets can result in short circuits, posing a fire hazard. 

How to Inspect Hidden Water Damage: 

• Inspect vulnerable areas - Regularly check attics, basements, and areas behind appliances for any of the signs mentioned above. 
• Use moisture detectors - Moisture detectors can help identify damp spots behind walls or under floors. 
• Contact a professional - At SERVPRO of Charlottesville, we have the tools and expertise to uncover hidden water damage and address it promptly before it becomes a costly issue. 

Without the proper detection, water damage can be a serious issue. SERVPRO of Charlottesville is equipped to handle both minor and extensive water damage.

Protect Your home from Water Damage this Fall: Essential Tips

8/19/2024 (Permalink)

A Charlottesville home experienced water damage and our expert crews tackled the demolition and drying processes.

As leaves begin to change and the air turns crisp, fall brings its own set of challenges for homeowners - particularly when it comes to preventing water damage. With the seasons increased rainfall and potential early frosts, taking proactive steps now can save you from costly repairs down the road. At SERVPRO of Charlottesville, we understand the importance of protecting your home from water damage. here's how you can prepare your home for the fall season.

1. Clean your gutters and downspouts
2. Inspect and repair your roof
3. Seal windows and doors
4. Check your homes foundation 
5. Maintain your sump pump
6. Prepare your yard
7. Get professional help when needed

Despite taking all the right precautions, water damage can still occur, so it's important to be prepared for the unexpected. Reviewing your homeowner's insurance policy to ensure you have adequate coverage for water damage is a smart step. You might also consider adding flood insurance if you live in a high-risk area. 

Even with the best preparations, water damage can still occur. If you do find yourself facing water damage this fall, don't hesitate to call the experts at SERVPRO of Charlottesville. Our team is available 24/7 to help mitigate damage and restore your home to its preloss condition. 

Taking the time now to prepare your home for fall can help prevent water damage and give you peace of mind as we head into the cooler months. For more tips or assistance with water damage, contact SERVPRO of Charlottesville - we're here to help. 

Dealing with Water Damage? SERVPRO of Charlottesville is Here to Help

8/9/2024 (Permalink)

SERVPRO crews are always equipped and ready to take on any disaster that comes your way.

Water damage can strike when you least expect it, whether it's due to a burst pipe, appliance malfunction, or heavy rainfall. The key to minimizing damage is to act quickly and bring in professionals who can effectively handle the situation. That's where SERVPRO of Charlottesville comes in. 

Water damage can happen in many ways, including:

Leaking or Burst Pipes - Aging or damaged pipes can lead to sudden leaks or bursts, flooding your home or business. 

Appliance Failures - Malfunctioning dishwashers, washing machines, or water heaters can cause significant water damage. 

Flooding - Heavy rains and storms can overwhelm drainage systems, leading to water intrusion. 

Water damage can quickly escalate if not addressed promptly. Within hours, water can seep into floors, walls, and furniture, leading to structural damage and potential microbial growth. The longer water sits, the more extensive the damage can become. That's why it's crucial to act fast. 

Taking preventative measures can help reduce the risk of water damage. Regularly inspect your plumbing for leaks, replace aging appliances, and ensure proper drainage around your home. These simple steps can save you from costly repairs in the future. 

Our experienced team at SERVPRO of Charlottesville is equipped with the tools and expertise to handle water damage of any size. We offer 24/7 emergency services, ensuring we're available whenever disaster strikes. From water extraction and drying to complete restoration, we take of every step to get your property back to normal. 

HVAC System Failure Could Have Been Avoided in Crozet?

5/21/2024 (Permalink)

We respond to property damage emergencies 24/7 in Albemarle County.

Our local Charlottesville team is a leader in water damage restoration services. For years, Crozet residents have relied on us to mitigate and restore property damage quickly and efficiently.

Water damage caused by a failed HVAC system can vary widely based on several factors, including the extent of the damage, the size of the affected area, the type of materials to be replaced, and the methods required to complete the restoration.

The total cost to restore water damage from a failed HVAC system can range from a few thousand dollars for minor incidents to tens of thousands of dollars or more for severe damage requiring extensive repairs and remediation. Addressing water damage promptly minimizes costs and prevents further damage to the property.

Additionally, homeowners' insurance may cover some or all of the restoration costs, depending on the policy terms and the cause of the damage. We have established relationships with all major insurance companies and can assist home and business owners with the insurance process and paperwork.

Why are we a top choice for water damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Independently owned and operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Crozet has water damage from an appliance failure, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Keswick Community Relies On Us to Restore Stormwater Damage?

4/16/2024 (Permalink)

We respond to storm damage emergencies 24 hours a day in Albemarle County.

Our local Charlottesville team is a trusted leader in water damage mitigation and restoration services. Keswick residents rely on us to respond quickly to water damage emergencies. Once on-site, we immediately begin the mitigation process, as follows:

Move-Out and Pack-Out Services

When needed, we can organize an efficient relocation of your belongings to protect your belongings from further damage.

Emergency Water Removal

We use industrial-grade water extraction equipment to remove most of the water. This helps the drying time and prevents secondary water damage and mold and bacterial growth.

• Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
• Infrared cameras find “hidden” water behind walls and ceilings
• Submersible and gas-powered pumps are used for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

Why are we a top choice for storm damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Keswick has a water damage emergency from heavy rain, our local Charlottesville team is Here to Help® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Broken Pipe Cause of Water Damage in Charlottesville Home?

4/2/2024 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Our local Charlottesville team is a trusted leader in water damage restoration services. Broken pipes are a common cause of water damage, and each type of pipe used today has its advantages and disadvantages as follows:

Copper Pipes

Advantages: Copper pipes are durable, resistant to corrosion, and can withstand high temperatures. They have a long lifespan and are relatively easy to install.

Disadvantages: Copper pipes can be expensive compared to other materials. They may also be subject to theft due to their scrap value, and in areas with acidic water, copper pipes may corrode over time.

PEX (Cross-linked Polyethylene) Pipes

Advantages: PEX pipes are flexible, making them easy to install in tight spaces without requiring joints. They are more affordable than copper pipes and resistant to corrosion and freezing.

Disadvantages: PEX pipes can degrade when exposed to sunlight, limiting their use in outdoor applications. They may also be susceptible to damage from rodents and certain chemicals.

CPVC (Chlorinated Polyvinyl Chloride) Pipes

Advantages: CPVC pipes are lightweight, easy to install, and resistant to corrosion and scaling. They can withstand high temperatures and are less expensive than copper pipes.

Disadvantages: CPVC pipes may become brittle over time, especially in areas with high chlorine levels in the water supply. They are also sensitive to UV exposure and should not be used outdoors.

Call Us Today!

When your home or commercial business in Charlottesville has water damage from a broken pipe, our local Charlottesville team is Here to Help® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Water Damage Caused by Spring Ice Dam Formation in North Garden?

3/26/2024 (Permalink)

We are leaders in ice dam damage restoration services in Albemarle County.

Our local Charlottesville team has been restoring water damage in North Garden for many years. While ice dams are most commonly associated with winter and cold weather climates, they can still occur in the spring, particularly during fluctuating temperatures. Here's how it can happen:

Snow accumulation: If a snowstorm occurs late in the winter or early in the spring, there may still be snow on the roof when temperatures rise.

Temperature fluctuations: Spring in Virginia can bring varying temperatures, with days warming up above freezing and nights dipping below freezing. During the day, the sun can also heat the roof's surface.

Melting and refreezing: When the temperature rises during the day, or when the sun hits the roof, the snow on the roof can start to melt. However, as the temperature drops again at night, this melted snow can refreeze along the eaves and gutters, forming ice dams.

Water backup: As more snow melts during the day and refreezes at night, it can create a cycle of ice dam formation. Water from melting snow can get trapped behind these ice dams and infiltrate the attic space, causing water damage.

Homeowners should know the potential for ice dams and take preventive measures, such as ensuring proper attic insulation, ventilation, and roof maintenance, to reduce the risk of ice dam formation and water damage.

Call Us!

When your home or commercial business in North Garden has ice dam damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Signs of Hidden Frozen Pipe Damage in Scottsville?

3/19/2024 (Permalink)

We restore water damage day and night in Albemarle and Fluvanna Counties.

Our local Charlottesville team is a trusted leader in water damage restoration services. Here are some of the symptoms of hidden frozen pipe damage:

Low water pressure:  A sudden decrease throughout your home can indicate frozen or partially blocked pipes. When pipes freeze and thaw, they can become damaged or develop blockages.

Discolored water: If you notice discolored or rusty water when you turn on your taps, it could indicate pipe corrosion caused by freezing and thawing.

Strange odors: If you notice musty or moldy odors in your home, it could be a sign of water damage from a hidden pipe leak.

Water stains or mold growth: Look for water stains on ceilings, walls, or floors. These stains can indicate that water is leaking from a hidden pipe.

Puddles or water damage in unusual places: Keep an eye out for puddles or water damage in areas where you don't typically expect to find water.

Increased water bills: If your water bills suddenly increase without apparent reason, they could be due to a hidden pipe leak.

Sounds of running water: If you hear running water when no faucets or appliances are used, it may indicate a hidden pipe leak.

Decreased water temperature: A sudden drop in hot water temperature or inconsistency in water temperature can signify a frozen or damaged hot water pipe.

Call Us Today!

When your home or commercial business in Scottsville has water damage from frozen pipes, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Ice Dams Cause of Electrical Damage in Charlottesville Home?

3/5/2024 (Permalink)

We restore ice dam damage 24 hours a day in Albemarle County.

Our local Charlottesville team restores water damage from ice dams every winter. Ice dams can cause electrical damage to a home through a series of interconnected events. When ice dams form on a roof, they block the natural flow of melting snow and ice. As a result, water can back up under the shingles, infiltrating the attic and potentially reaching the interior walls and ceilings. This water intrusion poses several risks to the home's electrical system:

Wiring Exposure: Electrical wiring is routed through the attic and walls in many homes. When water from ice dam-related leaks reaches these areas, it can contact electrical wires and connections. This exposure can lead to short circuits and electrical malfunctions.

Electrical Fixture Damage: Water infiltration can damage electrical fixtures such as outlets, switches, and light fixtures in the attic or along affected walls. Damaged fixtures can become safety hazards and require replacement.

Junction Box Issues: Water reaching electrical junction boxes or panels can cause corrosion or damage to the connections and circuit breakers. This can lead to electrical outages and increased fire risks.

Fire Hazard: When water and electricity mix, there is a heightened risk of electrical fires. Moisture in contact with wiring can create conditions conducive to electrical arcing, sparking, and overheating, potentially causing a fire.

Safety Concerns: Electrical damage from ice dams can compromise the safety of the home's occupants. Faulty electrical systems can lead to shocks, electrocution, and other hazards.

Call Us Today!

When your home or commercial business in Charlottesville has water damage from ice dam formation, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Mold Damage Results from Burst Pipe in Charlottesville Home?

2/27/2024 (Permalink)

We restore water damage 24 hours a day in Albemarle County.

Our local Charlottesville team is a trusted leader in water damage restoration services. Excess moisture from water leaks from burst frozen pipes creates the perfect conditions for mold to propagate and thrive. Water and mold outbreaks resulting from a burst frozen pipe require professional mitigation and restoration for several reasons:

Highly Trained and Certified: Our professionals have the training and experience to accurately assess the extent of damage. They can identify hidden issues and determine the best course of action to mitigate and restore the affected areas effectively.

Proper equipment: Restoration professionals can access specialized equipment such as industrial-grade dehumidifiers, air movers, moisture meters, and antimicrobial treatments. These tools are essential for thorough drying, disinfection, and mold remediation.

Mold remediation: Mold can develop rapidly in moist environments following water damage. Professionals will address the water damage to minimize the chances of the mold returning once the mold removal process is complete.

Complete restoration: Professionals offer comprehensive restoration services, from drying and decontaminating affected areas to repairing and replacing damaged materials and ensuring the affected space is restored to its pre-damage condition.

Call Us Today!

When your home or commercial business in Charlottesville has water and mold damage from frozen pipes, our local Charlottesville team is always Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

What Are Some Signs of Ice Dam Damage in My Charlottesville Home?

2/20/2024 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local Charlottesville team has been responding to property damage emergencies in Crozet for many years. Cleaning rain gutters can help prevent ice dam damage, and here’s why:

Due to fluctuating temperatures, ice dams form when snow on your roof melts and then refreezes at the eaves or gutters. When your gutters are clogged with leaves, debris, or ice, it obstructs the natural flow of water from melting snow. This trapped water has nowhere to go and can eventually seep under your shingles, damaging the roof's structure and causing leaks inside your home.

Properly maintained gutters allow water to flow away from your roof and home, reducing the chance of ice dam formation. Ensuring that your gutters are clean and debris-free creates a clear pathway for water to drain, preventing it from accumulating at the eaves where ice dams typically form.

Regular gutter maintenance, especially before the winter season, is a proactive measure to safeguard your roof from ice dam-related damage. It complements other preventive steps like insulating your attic, improving ventilation, and using heat cables or ice and water shield membranes to minimize the risk of ice dams. In combination, these measures help maintain the integrity of your roof and protect your home from potential ice dam damage during the cold months.

Call Us Today!

When your home or commercial business in Crozet has ice dam damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Can Low Water Pressure Be a Sign of Frozen Pipe Damage in Charlottesville?

1/23/2024 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local Charlottesville team restores water damage throughout the year. During the winter, frozen pipes are a  common threat to homes and commercial businesses. When water pipes freeze, the water inside them can expand, leading to cracks or bursts in the pipes. Once the pipes thaw, water can leak from these damaged areas, resulting in reduced water pressure throughout your plumbing system. Here are some signs that low water pressure may be due to frozen pipe damage:

Sudden Drop in Pressure

If you've experienced a significant drop in water pressure in your home after a period of freezing temperatures, it may indicate that frozen pipes have led to leaks or damage.

Visible Leaks

Look for any visible signs of water leaks or damage in your plumbing system, such as water stains, wet spots, or dripping water, especially in areas where pipes are exposed.

Unusual Sounds

You may hear unusual sounds, like hissing or rushing water, coming from your plumbing system, which can be an indication of a hidden leak caused by frozen pipe damage.

Reduced Flow from Multiple Faucets

If multiple faucets or fixtures throughout your home are experiencing reduced water flow, it suggests a systemic issue within your plumbing system, potentially related to frozen pipes.

Water Discoloration

Sometimes, when pipes freeze and then thaw, the disturbance can lead to discolored water. If you notice rusty or cloudy water along with low pressure, it could be a sign of pipe damage.

Call Us Today!

When your Charlottesville home or commercial business has frozen pipe damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

What Can I Do to Prevent Ice Dams From Forming on My Roof in Free Union?

1/16/2024 (Permalink)

We restore storm damage 24 hours a day in Albemarle County.

SERVPRO® of Charlottesville is a trusted leader in storm damage restoration services in Free Union. Preventing ice dams from forming on a roof is crucial to avoid potential damage to your home. Here are three effective ways to prevent ice dams:

Proper Insulation

Ensure that your attic or roof space is well-insulated to maintain a consistent temperature on your roof's surface. Proper insulation helps prevent warm air from escaping through the roof, which can melt snow and ice, leading to ice dams. Insulate the attic floor to keep the heat inside your living spaces. Adequate insulation reduces the temperature differential between your attic and the roof, minimizing the risk of snowmelt.

Adequate Ventilation

Proper attic ventilation is essential to regulate the temperature of your roof and prevent ice dams. Ensure that your attic has sufficient intake and exhaust vents to allow cold air to circulate under the roof deck. This helps keep the roof's surface cooler and reduces the likelihood of snow melting and refreezing at the eaves, where ice dams typically form.

Roof Snow Removal

After heavy snowfall, consider using a roof rake to safely remove excess snow from the lower portion of your roof. Do this from the ground to avoid damaging your roof or causing injury. By removing snow before it has a chance to melt and refreeze, you can significantly reduce the risk of ice dams forming.

Call Us!

When your Free Union home or business has storm damage, our Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Ice Dams Cause Damage to Homes in Charlottesville?

1/3/2024 (Permalink)

We restore water damage 24 hours a day in Albemarle County.

Our local Charlottesville team is a top choice for water damage restoration services. During the winter ice dams can form and cause significant damage to homes and businesses.

An ice dam is a phenomenon that occurs during cold winter weather when snow accumulates on a roof and then melts due to heat escaping from the interior of a building. As the melted water flows down the roof, it can refreeze at the eaves or along the edges where the roof is colder. This frozen ice forms a barrier, or "dam," that prevents additional melted snow from draining properly off the roof.

The trapped water can then seep under shingles or roofing materials, finding its way into the interior of the property. This can lead to various forms of property damage, including water leaks, structural damage, and even mold growth. The weight of the ice dam itself can also put stress on the roof's structure, potentially causing it to weaken or even collapse in extreme cases.

To prevent ice dams and the resulting property damage, homeowners often employ strategies like adding insulation and ventilation to their attics, keeping their roofs clear of snow and ice, or using heated cables to melt the ice. Timely maintenance and proper insulation are crucial in protecting properties from the potentially costly consequences of ice dams during the winter months.

Call Us Today!

When your Charlottesville home or commercial business has ice dam damage, our local Charlottesville team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® franchise is independently owned and operated.

Frozen Pipes Cause Water Damage in Charlottesville Home?

12/27/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Our Charlottesville team has the training, experience, and equipment to mitigate and restore water damage quickly. Water is invasive and will seep into any porous surface in its path. For this reason, it is imperative to remove the standing water rapidly to minimize the chances of secondary damage and more time-consuming and costly repairs.

We follow the one-four-eight-hour rule, meaning:

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

Frozen pipe damage can be stressful for you and your family. Our teams arrive quickly and immediately begin the water extraction and drying process. We offer a full range of cleaning and restoration services and can manage any restoration from start to finish, giving you one qualified company handling the entire restoration. We can also assist with the insurance process and paperwork.

Why are we a top choice for water damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your Charlottesville home or commercial business has water damage from frozen pipes, our local Charlottesville team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® franchise is independently owned and operated.

Fast Emergency Response and Highly Trained Water Damage Restoration Team in Scottsville?

12/12/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

When you discover water damage from a broken pipe in your Scottsville home, you can count on our local Charlottesville team to respond quickly to your emergency. Our technicians are on call and ready to respond to water damage emergencies 24 hours a day, 365 days a year. When you call us, we will ask you a series of questions to help us understand the nature of the damage and to inform us of the types of equipment and staff resources to bring.

Here are the questions we will ask:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Why are we a top choice for water damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your Scottsville home or commercial business has a broken pipe and needs water damage restoration services, our local Charlottesville team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® franchise is independently owned and operated.

Water Hammer Found as Cause of Broken Pipes in Esmont Home?

11/27/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local Charlottesville team responds to water damage emergencies every year in Esmont. A water hammer is a hydraulic phenomenon that occurs in plumbing systems when there is a sudden change in water flow or pressure. It results in a loud, banging, or hammering noise, often resembling a hammer striking a pipe, hence the name "water hammer." This noise is typically caused by the rapid deceleration or stoppage of water flow within a pipe system. Here's how a water hammer happens:

Fast Changes in Water Flow: Water flowing through a pipe has momentum. When a valve is suddenly closed, a faucet is quickly turned off, or a water-using appliance like a washing machine or dishwasher abruptly stops using water, the flow of water is abruptly halted or changed.

Pressure Spike: As the water flow is suddenly stopped or changed, the kinetic energy of the flowing water is converted into pressure energy. This results in a sharp increase in pressure within the pipe.

Noise and Vibration: The increased pressure travels through the pipe as a shock wave, causing the pipes to vibrate, producing the characteristic loud noise known as a water hammer. This noise can be particularly pronounced if the plumbing system has rigid pipes.

Water hammers can potentially lead to problems in a plumbing system. They can cause damage to pipes, fittings, and fixtures over time, potentially leading to leaks or other issues, and may cause pipes to burst.

To prevent water hammers, plumbing systems often incorporate devices like air chambers, water hammer arrestors, or water pressure regulators. These devices help absorb the excess pressure and prevent it from causing vibrations and noise in the pipes. Regular maintenance of plumbing systems and addressing any water hammer issues promptly can help prevent damage and prolong the life of the plumbing components.

Call Us Today!

When your Esmont home or commercial business needs water damage restoration services, our local Charlottesville team is Here to Help. ® We typically arrive onsite within four hours of your call for help. Call us today at 434-977-5850.

SERVPRO^® franchises are independently owned and operated.

Frozen Pipes Burst and Flood North Garden Home During Thanksgiving Vacation?

11/20/2023 (Permalink)

We are a “one-stop shop” for water damage restoration services in Albemarle County.

Our local Charlottesville team has been responding to water damage emergencies in North Garden for many years. One common form of water damage we see during the winter months is caused by frozen pipes. Preventing your pipes from freezing while you're on vacation is essential to avoid potential water damage and plumbing issues. Here are some steps you can take to protect your pipes:

Insulate Your Pipes

Insulate exposed pipes in unheated areas of your home, such as the basement, crawlspaces, and attic. This can be done using foam pipe insulation or heat tape.

Seal Leaks and Cracks

Seal any gaps, cracks, or openings in your home's walls, foundation, and around windows and doors. Cold air infiltration can lead to freezing pipes.

Set the Thermostat

Keep your thermostat set to a temperature that is warm enough to prevent freezing. A recommended temperature is around 55°F or higher.

Use a Programmable Thermostat

If you have a programmable thermostat, set it to maintain a higher temperature during the coldest parts of the day and lower it when you don't need as much warmth. This can help save energy while keeping your home adequately heated.

Open Cabinet Doors

In areas where pipes are located inside cabinets (like under sinks), open the cabinet doors to allow warm air to circulate around the pipes.

Let Faucets Drip

Allow a small amount of water to drip from faucets on exterior walls. Moving water is less likely to freeze, so this can help prevent ice blockages in the pipes.

Drain Your Plumbing System

If you plan to be away for an extended period, consider draining your plumbing system. Turn off the main water supply and open all faucets and drain valves to remove water from the pipes. Be sure to consult a professional plumber for guidance on this method.

Shut Off the Water Supply

Locate and shut off the main water supply to your home before leaving for vacation. This ensures that even if a pipe does freeze and burst, the water supply will be limited, reducing potential damage.

Ask a Neighbor or Friend for Help

If you have a trusted neighbor or friend nearby, ask them to check on your home periodically. They can ensure the heat is still on and address any issues promptly.

Call Us Today!

When your North Garden home or commercial business needs water damage restoration services, our local Charlottesville team is Here to Help. ® We are qualified to perform all phases of water damage restorations. Call us today at 434-977-5850.

SERVPRO of Charlottesville is independently owned and operated.

Tips for Preventing Frozen Pipes in Charlottesville Homes?

10/24/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Preventing frozen pipes in your house before winter sets in is essential to avoid potential damage and costly repairs. Here are some steps you can take to prevent frozen pipes from our local Charlottesville team:

Insulate Pipes: Insulate exposed pipes, especially those located in unheated areas like basements, attics, crawl spaces, and outside walls. Use pipe insulation sleeves, foam pipe wraps, or heat tape to provide an extra layer of protection against cold temperatures.

Seal Cracks and Openings: Seal any gaps, cracks, or openings in your home's exterior walls, foundation, and windows to prevent cold air drafts from reaching the pipes.

Keep the Heat On: Maintain a consistent indoor temperature, even when you're away from home. Set your thermostat to a temperature above freezing, and avoid drastic temperature fluctuations.

Open Cabinet Doors: During extremely cold weather, open the cabinet doors under sinks in your kitchen and bathroom. This allows warmer air to circulate around the pipes and can help prevent freezing.
Let Faucets Drip: Allow faucets connected to exposed pipes to drip slightly. Running water, even at a trickle, can help prevent pipes from freezing by relieving pressure buildup caused by freezing water.

By taking these preventive measures, you can significantly reduce the risk of frozen pipes and the potential for water damage and expensive repairs in your Charlottesville home.

Call Us Today!

When your home or commercial business has a water damage emergency, our Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Broken Pipe Causes Flooding and Water Damage in Charlottesville Home?

10/10/2023 (Permalink)

We restore water damage 24 hours a day in Albemarle County.

Our Charlottesville team responds to water damage emergencies 365 days a year, 24 hours a day. Why are we a trusted leader in water damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Independently Owned and Operated
• Advanced Restoration and Cleaning Equipment

Water will seep into any porous surface and can cause significant damage in as little as one hour. Here are examples of the kinds of damage water can do to a structure in as little as one day:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 to 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

Call Us Today!

When your Charlottesville home or commercial business has a broken pipe and you need water damage restoration services, our local Charlottesville team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

North Garden Home Flooding Caused by a Cracked Dishwasher Water Seal?

8/22/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

According to the United States Energy Information Administration, 80 million households have a dishwasher in our country. Our local Charlottesville team responds to water damage emergencies every week and some of them involve flooding from failed dishwashers.

There are things you can do to minimize the potential for a dishwasher disaster. Dishwashers handle significant amounts of water, and if it manages to leak out of the appliance, it can lead to flooding disasters. That's why it's crucial to regularly inspect and maintain the door seals of your dishwasher, which are usually made from a rubbery plastic material.

How can I tell if I need to replace my dishwasher door seal?

It's easy. Keep an eye out for a few telltale signs: cracks, loosening, brittleness, or a worn-out appearance. Also, if you notice excessive steam escaping through the seal while the dishwasher is running, that's another red flag. Any of these indicators should alert you that it's time to replace the seal right away. By doing so, you'll be effectively preventing more severe issues like leaks and potential floods from occurring.

Call Us Today!

When your home or commercial business in North Garden has a water damage emergency, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Overnight Water Damage Emergency in Charlottesville Commercial Property?

8/1/2023 (Permalink)

We restore commercial water damage 24 hours a day in Albemarle County.

When the commercial water heating system failed in our multi-unit salon complex, we needed emergency services immediately. The supply line to the heating equipment had disconnected and thousands of gallons of water flooded the hallways and was starting to enter some of the salons. We called the local Charlottesville team and they came out right away and immediately began the water extraction process. Their water extraction equipment pulled thousands of gallons of water up quickly, saving the floors and carpeted areas from more severe damage.

The building opened on time with minimal disruption to customers and salon owners. The drying process was monitored and documented and after the damaged areas were dried completely, the entire floor was cleaned and sanitized. Now you would never know the building had flooded!

Water Damage Restoration Process

Although every water damage loss varies in scope, we follow the same process as follows:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

You never know when an appliance will fail and cause water damage to your commercial property or home in Charlottesville, but when you need us, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Free Union Home Flooded by Corroded Water Heater?

7/18/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Our local Charlottesville team responds to water damage emergencies in Free Union every year. When water heaters are not maintained properly, they can fail and cause water damage. Here are some tips for the professional maintenance of your water heater from the National Board of Boiler and Pressure Vessel Inspectors:

Use a qualified service professional for:

• Burners should be cleaned once a year for gas- and oil-fired water heaters. Have the service professional inspect flues and vents for cracks or loose connections that could leak deadly exhaust gases.
   
• Have a qualified plumber replace your anode rod once every two to five years
   
• The service life of a temperature and pressure (T & P) valve is usually three years. Even if a T & P valve looks fine from the outside, manufacturers recommend they be removed and visually inspected for accumulations of corrosion deposits
• Call a qualified plumber if your water tank is leaking.
  • If the T & P valve is discharging water or steam, the ONLY safe intervention is to remove the heat source by cutting off its fuel, if you can. For an electric heater, trip the circuit breaker; for a gas heater, shut off the gas.
  • If your water heater overheats, call a qualified plumber and allow the water heater to cool naturally. Never try to relieve the pressure yourself. Never add cool water to the tank, and never try to cool it by spraying it with a hose. 

Call Us Today!

When your home or business in Free Union has a water damage emergency, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Homes in Charlottesville Flood During Recent Storm?

5/23/2023 (Permalink)

We respond to flooding emergencies 24 hours a day in Albermarle County.

Our local Charlottesville team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification to restore water damage – no matter how extensive the damage is. We know that our fast emergency response time and our use of powerful, industrial-grade water extraction and drying equipment save our customers time and money in many instances.

The Charlottesville-UVA-Albermarle Office of Regional Emergency Management offers these tips for protecting your property from a flood:

• Protect your property to manage your risk
• Plan ahead to protect your property from flood damage
• Talk to your insurance agent about buying flood insurance. Since homeowner insurance policies don’t usually cover flood insurance, you’ll need to buy it separately. Act now because any policy purchased today will take effect 30 days from now.
• Take other steps to protect your property such as waterproofing your basement, installing sump pumps with battery backup, and keeping gutters and drains free of debris.
• Also, discuss what you have done to prepare with your family, friends, neighbors, and colleagues. Talking with others will help you think through your plans, share information about alerts, and share tips for protecting your property.

Call Us Today!

When your Charlottesville home or business has flood damage, our technicians are on call and ready to respond 24 hours a day. We’ll restore your storm damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Unlevel Dishwasher Floods Esmont Home?

5/16/2023 (Permalink)

We restore water damage in Albermarle County “Like it never even happened.”

Our local Charlottesville team responds to more water damage emergencies than any other form of property damage in Esmont. One of the most common causes of water damage in the home is a leaky dishwasher. Dishwasher flooding can cause damage to floors, cabinets, and baseboards, and encourage mold growth. Dishwasher leaks are caused by a number of reasons. Here are some tips for preventing dishwasher leaks:

·      Follow the manufacturer’s directions for installation

·      Load dishes following the manufacturer’s guidelines

·      Be sure the dishwasher is level

·      Routinely inspect the door gasket and seal. If you see a lot of steam emanating from the dishwasher, you probably have a leaking door seal.

·      Do not overload the dishwasher

·      Do not leave the home while the dishwasher is running

Our Water Damage Restoration Process

Every water damage emergency varies in scope and severity, but we follow these guidelines for every water damage job:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your Esmont home or commercial business has water damage, you can count on our team of professionals to restore your damage quickly and efficiently. Our technicians are on call and ready to respond 24 hours a day and we typically arrive onsite within four hours of your call for help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Broken Pipe Causes Water Damage in Charlottesville Home?

5/9/2023 (Permalink)

We respond to water damage emergencies 365 days a year in Albemarle County.

Our local team in Charlottesville witnesses firsthand the damage water can do to a home or business. Here are some tips from our website for things you can do while waiting for professional help to arrive if you have water damage or flooding:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

What NOT To Do After Flooding

• Don't leave wet fabrics in place
• Hang furs and leather goods
• Don't leave books, magazines, or other colored items on wet carpets or floors
• Don't use your household vacuum to remove water
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When you have a water damage emergency in your Charlottesville home or commercial business, our team in Charlottesville is Here to Help.® We’ll clean up and restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Surprise Freeze In Scottsville Causes Water Damage to Homes?

4/18/2023 (Permalink)

We restore water damage 24 hours a day in Albemarle County.

It could happen!

Our local team in Charlottesville responded to many water damage emergencies this winter season. Spring is here, but there is still the opportunity for freezing temperatures and frozen pipe water damage. The last freeze predicted for Scottsville is sometime in April, from the 1^st to the 15^th, so it is important to take precautions to discourage water damage from frozen pipes.

If you are going on a vacation or a short trip, State Farm Insurance offers these helpful tips:

Always be sure to winterize your home thoroughly. Before you leave, take measures to protect your home so you can enjoy the time away, rather than worry about pipes and security. A few things to remember include:

• Check the thermostat. Set the thermostat in your house no lower than 55 degrees Fahrenheit (12 degrees Celsius). Also, be sure to replace the battery in your thermostat.
• Ask for help. Ask a friend or neighbor to check your house daily to make sure it's warm enough to prevent freezing.
• Shut off the water. Shut off and drain the water system. Be aware that if you have a fire protection sprinkler system in your house, it may be deactivated when you shut off the water.

Call Us Today!

When you have a water damage emergency in your Scottsville home or commercial business, our team in Charlottesville is Here to Help.® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Tell if I Have Ice Dam Damage in Wintergreen?

3/21/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local team in Charlottesville responds to water damage emergencies every year in Wintergreen. Ice dams are ridges of ice that form at the edge of a roof that prevents melting snow from draining off the roof. The water that backs up behind the dam can leak into a home and cause water damage to walls, ceilings, insulation, and other parts of the building.

Here are signs of ice dams from Travelers Insurance:

• Look closely at the icicles around the exterior of your house. If the icicles are confined to the gutters and there is no water trapped behind them, then an ice dam has likely not formed. Nonetheless, icicles can be a precursor to ice dams. Depending on their location and size, icicles may also pose a danger if they fall off. Whenever possible, and if safe to do so, remove icicles from the exterior of your home, making sure not to stand directly beneath them. If you cannot safely reach the icicles from the ground, consider hiring a contractor to assist in their removal.

• Check for water stains or moisturein your attic or along the ceiling of the exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.

Call Us Today!

When you discover an ice dam or another type of water damage in your Wintergreen home or business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Thaw My Frozen Pipes in Free Union?

3/14/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Albemarle County.

Freezing temperatures mean frozen pipe issues for Free Union residents. Our local team in Charlottesville responds to storm damage emergencies every winter and offers this helpful information from the Red Cross for thawing frozen pipes:

• If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
• Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will start to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
• Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
• Apply heat until the full water pressure is restored. If you cannot locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
• Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call Us Today!

When you discover water damage in your Free Union home or commercial business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Freezing Rain Causing Property Damage in Earlysville?

3/7/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Albemarle County.

Winter weather in Earlysville can range from rain to snow to sleet, or a combination of all. Our local team in Charlottesville responds to storm damage emergencies every winter and offers this helpful information from the National Weather Service about winter weather warnings:

The National Weather Service issues winter weather-related warnings, watches, and advisories through your local National Weather Service office. Each office knows the local area and issues Warnings, Watches, or Advisories based on local weather criteria.

Warnings: Take Action!

Watches: B e Prepared

Advisories: Be Aware

Some additional terms used are:

Freezing Rain: Rain that freezes when it hits the ground; creating a coating of ice on roads, trees, and power lines.

Sleet: Rain that turns to ice pellets before reaching the ground. Sleet also causes moisture on roads to freeze and become slippery.

Wind Chill: A measure of how cold people feel due to the combined effect of wind and cold temperatures. The Wind Chill Index is based on the rate of heat loss from exposed skin. Both cold temperatures and wind remove heat from the body: as the wind speed increases during cold conditions, a body loses heat more quickly. Eventually, the internal body temperature also falls and hypothermia can develop.

Call Us Today!

When you have a storm damage emergency in your Earlysville home or commercial business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Can I Do to Remove an Ice Dam From my North Garden Home?

2/21/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Our team in Charlottesville responds to water damage emergencies every year in North Garden. Here are some tips from Travelers Insurance on removing an ice dam:

Removing an ice dam from your roof immediately after spotting the signs can be critical to helping prevent damage to your home. One way to remove an ice dam is to melt it using calcium chloride ice melt.

Step 1. Using a roof rake, remove snow 3-4 feet from the edge of your roof, being careful not to damage the roof covering or to allow snow to build up around walking paths or to block emergency exits

Step 2. Use a calcium chloride ice melt product, which you can generally purchase from your local hardware store. Be sure not to use rock salt or sodium chloride, which can damage your roof.

Step 3. Fill a nylon stocking with the calcium chloride ice melt

Step 4. Safely place and position the calcium chloride-filled nylon stocking vertically across the ice dam so that it can melt a channel through the ice

Step 5. Cover and protect any shrubbery and plants with lightweight tarps near the gutters or downspouts for the duration that the calcium chloride stockings remain in place

Call Us Today!

When you have a water damage emergency in your North Garden home or business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Super Happy Water Damage Customers in Charlottesville?

1/3/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our team in Charlottesville aims for five-star reviews from every customer we serve. Here are some more Google reviews from some of our recent water damage customers:

“When you unexpectedly discover water in your basement, it is a scary and confusing experience. The services, constant communication, patience, and kindness shown by Johnathan Bowman in the middle of the night (10:30-3:30 am) and the next day, Alex Woodward and Aaron Richards, were phenomenal! They patiently answered EVERY question I asked and called to keep me updated at all times. This event in my home has been very disruptive to my family. But, their interactions with me added some solace and confidence that my home and belongings were going to be fine. Thank you Johnathan, Alex, and Aaron!!! ” Toni H.

Services: Water removal, water damage-related cleanup & repair, Flood cleanup, Flooring

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Bowman family would like to say thank you. The guys were professional and dependable and worked after hours to help us. Thank you, SERVPRO of Charlottesville.” Donna Allen

Service: Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Alex, Aaron, and the whole team from SERVPRO were very professional in helping us with clean up after a water leak. Communication from SERVPRO was great throughout the entire process. I felt confident in their ability and experience to do the job right.” Peter Santen

Service: Water damage-related pest control

Positive: Professionalism, Responsiveness

Call Us Today!

When your home or commercial business in Charlottesville has a water damage emergency, our local team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Will My Water Damage be Assessed in Charlottesville?

12/6/2022 (Permalink)

We are leaders in water damage restoration in Albemarle County.

Our team in Charlottesville conducts a thorough inspection and assessment of the water damage when we arrive at your home. This evaluation includes taking photographs of all affected areas and creating a moisture map of affected materials. We document all affected materials like sheetrock, flooring, and studs. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

• Stop the Source
• Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will check for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

• Survey Damage
• Complete Safety Inspection

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

• Block Furniture

Call Us Today!

When your home or business in Charlottesville has a water damage emergency, our local team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Can I Expect When I Call For Emergency Water Damage Help in Scottsville?

11/8/2022 (Permalink)

We are leaders in water damage restoration in Albemarle County.

Our team in Charlottesville is Scottsville’s number one choice for water damage restoration services. Water is invasive and can cause damage in as little as one to two hours. Fast emergency mitigation is critical to minimizing the chances for secondary damage when you have a flooded floor.

When you call us, we will ask you questions regarding the water damage, and these questions tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (onsite)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Our local team in Charlottesville is ready to respond to your call for help 24-hours a day, 365 days a year, and we typically arrive onsite within four hours. When your Scottsville home or commercial business needs emergency water damage restoration services, we can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Highly Satisfied Water Damage Restoration Customers in Charlottesville?

10/3/2022 (Permalink)

We are trusted leaders in water damage restoration services in Albemarle County.

Our local team in Charlottesville aims for five-star reviews from every customer we serve. We have the training, equipment, and experience to restore water damage quickly and efficiently. Here is a recent Google review from one of our water damage customers:

“I’d like to recommend SERVPRO professionals. I was very pleased with the compassion and understanding the team showed me while dealing with a water leak in my house. We were finally expecting family from out of town, and the teams worked extremely hard to get us to a place where we could use our bathroom. What a relief!
The team members were: Alex Woodward, Justin Morris, Alonzo Pein, Javier Mendez, Dylan Walker, Jonathan Bouton, and Chase Miller. These guys were polite, considerate and did a great job for us. We were able to enjoy six grandchildren and four parents without the stress of taking a number to use the bathroom! Thank you, guys, Cathy K.”

Services: Water damage-related cleanup and repair, Water damage-related mold removal, Standard cleaning, Furniture removal, Mold cleaning, Water removal

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us Today!

When you discover water damage in your Charlottesville home or business, our local team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Is The Process For Restoring Water Damage in Esmont?

9/6/2022 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

When you have a water damage emergency in Esmont, you can rely on our local team in Charlottesville to mitigate and restore the damage quickly and efficiently. We use powerful, industrial-grade water extraction and drying equipment to remove water from the damaged area rapidly, saving our customers time and money in many cases. Here is the process we follow for every water damage emergency:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We provide sanitizing treatments to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Esmont home or commercial business has a water damage emergency, our local team in Charlottesville can help. We typically arrive onsite within four hours of your call. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Leaking Air Conditioning Unit Causing Water Damage in Charlottesville Home?

8/16/2022 (Permalink)

We restore water damage 24-hours a day in Albemarle County.

I had no idea running my air conditioning unit with my windows open could cause water damage! I found out the hard way when I looked up and noticed a water stain spreading on my ceiling. I called the local Charlottesville team, and they traced the water leak to a clogged air conditioner condensation drain line. The technicians cleaned the line and replaced the damaged ceiling drywall. They also showed me how to check for water leaks from my air conditioning unit when it rains.

Check wall air conditioners

Internal Drain

If the air conditioning unit has an internal drain, ensure the pipe size is adequate and the water is running and flowing freely to handle a high volume of water.

Caulking of Air Conditioning Unit Sleeve: Look for any gaps, cracks, or other damage that indicates improper caulking around the edge of the sleeve to the exterior of the building. This increases vulnerability to water entry.

Orientation: Tilting the air conditioning unit sleeves slightly (two degrees) towards the exterior wall can significantly reduce the water’s entry.

Weather Stripping: Proper weather stripping between the air conditioning unit and the sleeve can prevent water from entering.

Call Us Today!

When your Charlottesville home or commercial business has water damage, our local team in Charlottesville will restore your damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Are the Tell-Tale Signs of Water Damage in Charlottesville?

7/21/2022 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local team in Charlottesville has been restoring water damage for residents and businesses in Charlottesville for years. Our technicians are trained and certified by the Institute for Inspection Cleaning and Restoration Certification (IICRC) to restore water damage quickly and efficiently.

You may be able to avoid a major water damage issue by knowing how to identify the tell-tale signs of water damage. Here are some ways you can tell if you have water damage in your home or business:

Wet areas or water pooling on the floor

You probably have hidden water damage if you notice water on your floor with nothing to attribute it to.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

Call Us!

When your Charlottesville home or commercial business has a water damage emergency, our team in Charlottesville is on call and ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Could the Water Seeping Into My Basement Be From a Pool Leak in My Charlottesville Home?

7/12/2022 (Permalink)

We are trusted leaders in water damage restoration in Albemarle County.

If your swimming pool is leaking, you could be wasting thousands of gallons of water each month and weakening your home’s foundation. Our local team in Charlottesville offers these tips from the Environmental Protection Agency to determine if your pool is leaking:

• Grab a clear container and a marker
• During the test period, turn off the pool auto-fill, do not manually add water to the pool, and avoid splashing water out of the pool
• Put the container on the pool steps and mark the water level on the outside of the container
• Now, fill the container with pool water up to the mark you just made so the levels match
• Mark the water level inside the container
• Now, wait and give evaporation time to work, usually two to three days. If it rains or is windy, you’ll have to perform the test again.
• Place the container on the pool steps. If the water in the pool is lower than the water in the container, you have a leak
• If both the pool level and the container water levels are the same, you do not have a leak

Call Us Today!

When your Charlottesville home or business has water damage, our team in Charlottesville is on call and ready to assist you 24-hours a day. We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Advanced Technology Used to Detect Hidden Water Damage in North Garden?

6/7/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County.

Our local team in Charlottesville restores water damage for North Garden homes and commercial businesses every year. Our use of advanced technology and powerful industrial-grade water extraction and drying equipment lessens the restoration time in many cases, saving our customers money by avoiding more time-consuming repairs. Here is some of the equipment we use to locate, extract, and dry water damage:

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

Water damage is the most common form of property damage in the United States. When you need help with water damage, our team in Charlottesville is ready to assist North Garden residents and businesses 24-hours a day. We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Water Damage Restoration Process for Charlottesville Homes?

5/4/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville has the training, equipment, and experience to restore any form of water damage “Like it never even happened.” Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Although every water loss is different, we follow the same comprehensive process:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When you need water damage restoration services for your Charlottesville home or business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Blown Water Heater Disaster in Free Union?

3/1/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County.

Free Union Needs to Know

Some water heater maintenance should be done by a professional. SERVPRO® of Charlottesville provides these tips for the professional care for your water heater:

Qualified Service Professionals ONLY

• Burners should be cleaned once a year for gas and oil-fired water heaters. Have the service professional inspect flues and vents for cracks or loose connections that could leak deadly exhaust gases.
   
• Have a qualified plumber replace your anode rod once every two to five years
   
• The service life of a temperature and pressure (T & P) valve is usually three years. Even if a T & P valve looks fine from the outside, manufacturers recommend they be removed and visually inspected for accumulations of corrosion deposits
• Call a qualified plumber if your water tank is leaking.

• If the T & P valve is discharging water or steam, the ONLY safe intervention is to remove the heat source by cutting off its fuel, if you can. For an electric heater, trip the circuit breaker; for a gas heater, shut off the gas.
• If your water heater overheats, call a qualified plumber and allow the water heater to cool naturally. Never try to relieve the pressure yourself. Never add cool water to the tank, and never try to cool it by spraying it with a hose.

Call Us Today!

If your Free Union home or business has water damage, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Flooded Home in Charlottesville?

1/5/2022 (Permalink)

We restore water damage 24-hours a day in Albemarle County.

At SERVPRO® of Charlottesville, we aim for five-star reviews in all that we do. Our high customer satisfaction ratings are the key to our continued success. Here are some recent Google reviews from happy water damage customers:

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Service: Water damage cleanup

“SERVPRO was amazing! They helped clean up our flood! Lemuel was particularly wonderful to work with— he was kind, professional, and punctual. I highly recommend!!” Jennifer Sherwood

Positive: Professionalism, Punctuality, Quality, Responsiveness

Services: Water damage cleanup, Mold Removal, Mold inspection

“SERVPRO was courteous, professional, and responsive from day one! The services provided required their crew to be onsite in my home every day for about a week. They contacted me each day before arriving and were punctual each time. The team always communicated with me about what needed to be done that day and through each step of the process. They provided me with required pictures for the insurance company and were always there to answer whatever questions my insurance company or I had throughout. Would definitely use them again and recommend them!” Dawn Ritterband

Call Us Today!

When you have a water damage emergency, SERVPRO® of Charlottesville is Here to Help. ® We have the equipment, training, and experience to restore water damage in your Charlottesville home or commercial business, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Basement Flooding in Free Union?

12/7/2021 (Permalink)

We restore water damage 24-hours a day in Albemarle County.

SERVPRO® of Charlottesville has been restoring water damage for the residents of Free Union for many years. Basement flooding and seepage are common forms of water damage that we restore. We have the equipment, training, and experience to clean and restore water-damaged basements and their contents. Here are some tips from the Insurance Information Institute for protecting your possessions from basement flooding:

• Store your off-season and other bulk belongings in waterproof bins. This is especially important in areas where there are plumbing pipes or areas prone to dampness, such as basements and attics.

• Never store valuables or memorabilia where there is a risk of destruction from water. Water and dampness also bring with it the threat of mold damage.

• Keep belongings stored on shelving off the floor in basements.In case of water seepage or sewer backup, they’re less likely to get damaged.

• Keep an up-to-date home inventory. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Call Us!

Free Union residents and business owners can count on us to respond quickly when your basement floods your home or business. SERVPRO® of Charlottesville’s technicians are on-call to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Hidden Water Damage in Earlysville?

11/29/2021 (Permalink)

We identify and restore water damage in Albemarle County.

I noticed that my water bill seemed higher than usual for my Earlysville home. I read on the Environmental Protection Agency’s website about determining if I had a hidden water leak. This is what the EPA website told me to do:

• A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
• Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.

Sure enough, I had a water leak, but I couldn’t tell where it was. I called SERVPRO® of Charlottesville, and they sent out a team of technicians that used an infrared camera to locate the source of the hidden water damage inside my wall. They removed the drywall, repaired the leaking gasket, dried the area, replaced the drywall, and repainted. Now you would never know I had a hidden water leak in my home!

Call Us Today!

When you suspect that your Earlysville home or commercial business has a hidden water leak or other water damage, SERVPRO® of Charlottesville’s technicians are ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Basement Water Problem in Charlottesville?

11/3/2021 (Permalink)

We are trusted leaders in water damage restoration in Albemarle County.

If you haven’t already, now is an excellent time to check out your basement and make sure water can’t enter the structure from an outside source. SERVPRO® of Charlottesville offers these tips from the Insurance Information Institute on preventing basement seepage:

Prevent basement water seepage

• Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you’ve never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.

• Make sure water drains away from the building. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall potentially through any cracks.

• Install a backwater valve. Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us Today!

When your basement floods or you have another form of water damage, SERVPRO® of Charlottesville’s technicians are ready to assist you at any time of the day or night. We’ll restore your water damage in Charlottesville, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Water-damaged Belongings in Charlottesville?

10/4/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County.

SERVPRO® of Charlottesville responds to water damage emergencies throughout the year. Water damage never happens at a convenient time, and fast action is required to minimize the potential for more extensive damage. Here is a water damage timeline from our website that defines the damage water will do in minutes and up to one week.

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

       Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

       48 Hours to 1 Week:

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

Call Us!

 SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll restore your water damage in Charlottesville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water-damaged Family Photos in Earlysville?

9/6/2021 (Permalink)

We are leaders in water damage restoration in Albemarle County.

When water flooded our Earlysville home I was devastated. Our hot water heater failed and flooded the whole house. My neighbor told me to call SERVPRO® of Charlottesville, and it was the best call I ever made. They sent a team out right away, and they immediately began extracting the water from the floors and carpeting. They set up powerful air movers and blowers and monitored and documented the drying process to ensure the house was restored to normal moisture levels. They even replaced the water heater.

Unfortunately, many of my family photos and documents were damaged by the water. I thought I would have to throw them out, but I found out that the SERVPRO technicians also restored valuable documents, including photographs, damaged by water. They told me that extreme caution should be taken to help ensure the water damage does not destroy the document. Although some of my documents and photographs could not be restored to pre-water damage condition, the SERVPRO of Charlottesville team was able to save many and help to minimize more damage. 

Photograph and Document Drying Services

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Call Us Today!

When your Earlysville home or commercial business needs contents restoration services, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll clean and restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water Intrusion Prevention for Charlottesville?

8/3/2021 (Permalink)

We are trusted leaders in water restoration services in Albemarle County.

On average, Charlottesville gets about 16.5 days of rain in August each year. Rain gutters can be instrumental in preventing water intrusion when working correctly as they can help prevent water intrusion and water damage to your home. SERVPRO® of Charlottesville offers these tips from American home improvement expert Bob Villa on how to determine if your rain gutters are damaged:

Inspect your rain gutters for visible signs of cracking 

• Use some binoculars to inspect for smaller cracks
• If you see extensive cracking; replacement is required

Inspect gutter seams

• Look for damage where two horizontal sections meet

Inspect your home’s paint job

• If there is evidence of paint peeling, it may point to rain gutter failure
• Check the section of the rain gutter closest to the paint damage for leaks
• If there are more than a couple of leaks, you may want to replace the rain gutters

Inspect your home’s exterior wood elements for rotting windowsills or door jambs

• You may have clogged rain gutters or inadequate storm drainage

Inspect the exterior of the home for mildew damage

• If there is moisture accumulating around or near the foundation, mildew can grow. This is a sign your rain gutters are not working properly.

Call Us!

When your Charlottesville home or commercial business needs water damage restoration services, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Ceiling Water Damage Repair in Wintergreen?

7/5/2021 (Permalink)

We used advanced technology to locate water damage in Augusta and Nelson Counties!

SERVPRO® of Charlottesville responds to ceiling and other water damage emergencies in Wintergreen and offer these tips from the Insurance Information Institute for maintaining and understanding your indoor plumbing system:

Inspect appliance hoses and faucets

Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. Immediately replace any hoses that have cracks or leaks and replace them all every five to seven years.

Inspect showers and tubs

Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.

When away on vacation, shut off the water supply to the washing machine 

Never leave the house while the washer or dishwasher is running.

Know the location of the main water shut-off valve in your home

Being able to locate and shut off the main water supply quickly will save stress, money, and time.

Install an emergency pressure release valve in your plumbing system

This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.

Check plumbing and heating pipes

Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us!

When your home or commercial business experiences a water damage emergency SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll restore your water damage in Wintergreen, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Ceiling Water Damage in Charlottesville?

6/7/2021 (Permalink)

We mitigate water damage 24-hours a day in Albemarle County.

Climbing the Ceiling in Charlottesville

When I saw the water stain blooming on the ceiling, I knew I had to get help fast. My neighbor told me to call SERVPRO® of Charlottesville. They arrived quickly and used an infrared camera to detect the source of the hidden water damage, and they began the mitigation process immediately.

Once the ceiling drywall was removed, the waterlogged subfloor of the upstairs bathroom became visible. It was apparent that the bathroom plumbing upstairs had been leaking for some time. They repaired the plumbing leak and set up powerful air movers and air blowers to remove the excess moisture from the area and documented the drying process.

Once everything was completely dry, they repaired and painted the damaged ceiling. Now you would never know there had been a leak in my upstairs bathroom!

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or business has a water damage emergency of any size, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850. We’ll clean and restore your water damage in Charlottesville, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Basement Flooded in Charlottesville?

6/2/2021 (Permalink)

We are trusted leaders in emergency water restoration in Albemarle County.

Sump Pump Failure in Charlottesville?

When the basement of my Charlottesville home flooded, I was out of town. I came home to find that my basement sump pump had failed, and everything in my basement was sitting in six inches of water! My insurance adjuster told me to call SERVPRO® of Charlottesville. They arrived quickly and provided an assessment of the damage, and immediately began the mitigation process.

They removed all of the contents of the basement and used powerful, industrial-grade extraction equipment to quickly remove the standing water. They set up air movers and air dryers and documented the drying process. The contents of my basements were cleaned and dried, and in no time my basement looked like it always had. Here is the water restoration process they used to restore my basement:

Water Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business needs emergency water damage services SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850. We’ll clean and restore your water damage in Charlottesville, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Emergency Water Damage Service in Charlottesville?

5/3/2021 (Permalink)

SERVPRO® of Charlottesville have a team of highly trained water restoration professionals on call 24-hours a day to serve Albemarle County

Wettest Month in Charlottesville?

May is the wettest month in Charlottesville, getting on average 2.15 inches of rain. At SERVPRO® of Charlottesville, we know that our fast response time can help minimize the damage water and flooding can do to your home. Here are some safety tips and some tips on what NOT to do after flooding from our website while you are waiting for help to arrive:

Safety First

• Stop the source of water damage; call a plumber/or wait for the storm to end
• Turn off the electricity
• If it is not safe to stay in the house, evacuate everyone, including pets
• Have all your relevant documents in one safe, dry place
• If you have homeowner’s insurance, start the claims process
• Document everything with photos, and wear protective gear
• If you are a tenant, reach out to your landlord or property manager

What NOT To Do After Flooding

• Don't leave wet fabrics in place
• Hang furs and leather goods
• Don't leave books, magazines or other colored items on wet carpet or floors
• Don't use your household vacuum to remove water
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

When your Charlottesville home or commercial business has a flooding or other water damage emergency, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

SERVPRO of Charlottesville is Independently Owned and Operated

Washing Machine Disaster in Scottsville?

3/15/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County!

Trouble in Scottsville

When I went to put the clothes into the dryer, I was stunned to see water covering the laundry room and basement floor. The washing machine water supply line on the back of the washer cracked and caused water to flood the area. Yikes! Fortunately, a commercial for SERVPRO had just aired on my TV, and I called SERVPRO® of Charlottesville. They asked me some questions over the phone and sent a team of restoration technicians over with the hour.

I was amazed by how quickly they assessed the damage, and before I knew it, they had moved everything out of the laundry room and began the water extraction and drying process. They also repaired the supply line on my washing machine! Here is the drying process they used:

Monitor Floor and Walls

They checked the moisture levels to monitor the drying process. 

• Monitor Floors
• Monitor Walls

Drying Equipment

• Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
• High-speed air movers create airflow across walls, accelerating the evaporation of moisture.

Call Us Today!

SERVPRO® of Charlottesville has a team of highly trained water restoration technicians on-call 24-hours a day to serve you. Call us at 434-977-5850. We’ll restore your water damage in Charlottesville, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Water-damaged Warehouse in Charlottesville?

2/22/2021 (Permalink)

We are on-call 24-hours a day to respond to water damage emergencies in Albemarle County.

Water Damage Dampening Your Spirits?

This picture shows water damage from a burst pipe in a local Charlottesville business. The offices, warehouse, and bathrooms were all inundated with one to two inches of water. We assessed the damage and brought in our high-powered water extraction equipment to quickly remove the water from the floors. Every piece of furniture, file cabinets, warehouse materials, shelving units, and boxes had to be moved and dried.

We set up high-speed air movers and blowers to help the air's excess moisture evaporate faster and installed industrial-grade dehumidifiers to pull the water vapor from the air. We documented the drying process and cleaned and sanitized the water-damaged areas.

SERVPRO® of Charlottesville has been mitigating water damage emergencies in Charlottesville and Albemarle County for over twenty years. Although every water damage scenario is different, we follow this process when responding to a “typical” water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you have a water damage emergency, SERVPRO® of Charlottesville is ready to respond 24-hours a day. Call us today at 434-977-5850. We’ll restore your water damage in Charlottesville, “Like it never even happened.”

SERVPRO^® of Charlottesville is Independently Owned and Operated.

“Stay” and “Go” Kits for Emergency Preparedness

10/26/2020 (Permalink)

It doesn’t take long to build a kit from items found around the house.

As a former flight attendant, I was accustomed to packing at a moment’s notice, and was used to carrying items I would need for up to four days, or more.

Assembling basic disaster supplies “Stay” and “Go” Kits is very similar to preparing for a trip. Collect essential items, then switch out expired items for fresh ones. You can tailor the kits to your family’s requirements, making special allowances for pets, babies and the elderly. Update them as your family grows. Many of these provisions you can find around your home. However, you can also buy ready-made emergency kits. Also, gather items recommended in Financial Preparedness Tips.

“Stay” Kit: Place in waterproof plastic Bins

• Have a print-out of recommended Emergency Supply List
• Food; Rotate non-perishable food
• Manual can opener  
• Water; one gallon per person, per day, for three days
• First Aid Kit
• Flashlight and extra Batteries
• Shelter (Plastic sheeting, duct-tape, Tent, Sleeping bag/ Blanket)
• Phone Chargers
• Emergency Weather Radio

“Go” Kit: Place in Duffle bag or backpack

Walking or Driving? Make a Car Kit.

• Print-out of recommended Emergency Supply List
• Food; Three-day supply
• Manual can opener
• Mess kit
• Matches in plastic slide-lock bag
• Water; one gallon per person, per day for three days
• First Aid Kit
• Sewing Kit
• Swiss Army knife or folding pocket tools
• Work gloves/Tools
• Flashlight and extra Batteries
• Shelter (Plastic sheeting, duct-tape, tent, sleeping bag/ blanket)
• Phone Chargers
• Emergency Weather Radio
• Maps, sealed in slide-lock plastic bags
• Masks, gloves, hand sanitizer for whole family

For ready-made kits, Or for Ideas to make your own:

• Emergency Supplies Review
• American Red Cross Store
• co
• Uncharted Supply Company

  SERVPRO of Charlottesville is “Here to Help” with your water and storm damage restoration. Call us today at 434-977-5850 for 24-Hour Emergency service. We are locally owned and operated.

Equipment Spotlight: Moisture Meters and Water Damage Restoration

10/22/2020 (Permalink)

We have the technology to detect, measure and monitor the moisture levels in your property.

SERVPRO of Charlottesville knows a water intrusion in your home is a stressful and traumatic event. In addition to the visible, standing water, there could be more water damage that you can’t see. The water could be behind walls, collecting in hidden pockets, or under floors. It is important to find, extract, and dry out all of the water before it causes more damage, such as weakened drywall or mold.

We use advanced technology equipment to detect, measure and monitor the structure and contents of a property.

• Moisture sensors can detect moisture in carpets and padding, and in the wood subfloor.
• Moisture Meters measure the moisture content of various materials. It has a probe end and a surface detector.
• Thermo-hygrometers or hygrometers measure the relative humidity and temperature of air masses. This is important during the monitoring process to check that materials are drying at the rate they are supposed to be drying.

As an IICRC Certified Firm, we are highly trained restoration specialists.

For a video on our moisture meters click here.

For more information about our water damage restoration process, for your Nellysford or Palmyra property, click here.

Have Commercial or Residential Water Damage? Call SERVPRO of Charlottesville today at 434-977-5850 for 24/7 for Emergency services. We are locally owned and operated.

Steps to Take When You Find Mold in Your House

10/6/2020 (Permalink)

We can remediate visible mold, but an industrial hygienist should be called to test it first.

Here in Central Virginia, we often get the remnants of hurricanes and other weather systems that cause considerable rains and flooding. The results are extensive water damage to homes in the Charlottesville area. Within 24 to 78 hours after a flood event, it’s a race to prevent mold. Mold is everywhere and needs a source of moisture, food, and time to grow and flourish.

What to do when you find mold in your house:

• Don’t panic
• Stop the source of moisture; Fix any leaks from appliance lines, pipes, roof, and foundation.
• Call an Industrial Hygienist, who can do mold and indoor air quality testing.
• The industrial hygienist will create a report called a protocol, and will send it to you.
• This protocol can be emailed to us, and will give us a scope of the work needed to help you in the remediation process.

What NOT to do:

• Don’t blow fans on the mold (thinking that it will help dry things out); Fans will spread the mold spores, thereby creating more of a problem.

If you are a Renter:

• Report any growth to the property owner, property manager or landlord.
• Have them call us
• If there are any health issues, call an Industrial Hygienist.

While you are waiting for action:

• Get a De-humidifier
• Get an Air-purifier

Remember:

• We can remediate mold, but not test for it.
• The mold has to be visible for us to remediate.
• We don’t remediate mold in HVAC systems and duct-work.

For Before and After photos of our work click here.

For more information on our mold process click here.

To learn more about mold click here.

Call SERVPRO of Charlottesville at 434-977-5850 for water damage and mold remediation. We are locally owned and operated, and available for 24/7 Emergency Service.

September is National Preparedness Month; Step 1: Make a Plan

9/4/2020 (Permalink)

Planning for the event of any emergency is not time wasted.

September is National Preparedness Month, with a different preparedness theme each week. The overall theme is: “Disasters Don’t Wait. Make Your Plan Today.” The first week is about making a plan, which makes sense, since you need to know what to do before you do it.

For a wealth of information on creating a plan and tailoring it for your family, click here.

• Emergency alerts and weather alerts can easily be set up on mobile phones.
• Shelter- can include Shelter-in-place (wherever you happen to be). Shelter-at-home and have the necessary supplies on hand in your ‘Stay-Kit’. If you need to evacuate to a designated Mass Care Shelter, bring the necessary supplies in your ‘To-Go-Kit’.
• Evacuation- If you have to evacuate, what are the possible evacuation routes? It’s always a good idea to know alternate ways to get somewhere, in case the first route is blocked. Have a real paper road map on hand in case there is no internet available. Also, keep in mind any special family medical, or pet needs.
• Family Communication Plan- If electricity is interrupted, communication networks such as computers and mobile phones could be unreliable. Note that a text message may get through when a phone call may not. Everyone in the family should have important contact information written down on paper and carry it with them at all times. Have family meetings to predetermine where to meet in an emergency. For more communication planning tips, click here.
• Preparedness Kit : You can tailor this to suit your family’s individual needs. Make a checklist so you don’t forget any items.

Planning for the event of any emergency is not time wasted. The more familiar your family is with what needs to be and can be done, the less panic will ensue. Time is of the essence in an emergency situation.

Need help with water damage? Call SERVPRO of Charlottesville Today 434-977-5850 for 24/7 Emergency Service

Hurricane Season Prep

7/15/2020 (Permalink)

Don’t wait for the next hurricane or flood event to add flood insurance to your policy.

Believe it or not, July is just the beginning of Hurricane Season. Atlantic Hurricane Season is June 1-November 30. And, even though the Charlottesville area is not considered coastal, we can still feel the effects of hurricanes headed our way. A torrent of rain is one of those effects. Which brings on the “F”-word…

…Flooding…

Preparation Tips:

• Check your ‘Flood Zone’ here
• Check your policy and call your insurance provider to find out if you are covered for flooding. If you are not covered, you can add it. Just don’t wait till the next hurricane, or flood event.
• For basement flooding preparation tips, click here.
• For great information from on flood preparedness, click here
• Elevate basement items and store them in plastic bins.

SERVPRO of Charlottesville is an IICRC Certified Firm with many of our technicians IICRC certified in Water Damage Restoration.

Need help from a Storm Damage Event? Call SERVPRO of Charlottesville at 434-977-5850. We are locally owned and operated, with national storm resources, so we can be “Faster to any size disaster.”

“Here to Help” Our Roanoke Neighbors During Storms and Flooding

6/17/2020 (Permalink)

Loading up our vehicles to hit the road for Roanoke.

In the past, we have received help from other SERVPRO franchises. In May of 2020, we were “Here to Help” our neighbors, SERVPRO of Roanoke County franchise with the storms and flooding that inundated their area. The Roanoke area weather forecast on Tuesday May 19, 2020 was looking bleak; Nine-plus inches of rain over a four-day stretch.

According to Roanoke’s wsls.com news on May 21st and 22^nd, the Roanoke River crested at 15.9 feet. This was the 8th highest crest on record for the river, and “almost as wet as the flood of ‘85”. Sixty structures in Roanoke had to be evacuated, according to emergency personnel.

By Thursday, May 21st, our owner, Earl, asked us to send Charlottesville crews and equipment to the Roanoke area. Within a few hours, we had crews on the road to Roanoke.

Crews also came to help from Lynchburg, and several franchises in Ohio. Our Charlottesville crews were there for a week to mitigate water damage; four to five jobs per day, per team, with two to four people on a job.

Here to help. It’s what we do. And it always feels good for a chance to give back.

Need help with water damage? Call SERVPRO of Charlottesville Today 434-977-5850 for 24/7 Emergency Service

Selling Your House with Mold Issues? SERVPRO of Charlottesville is “Here to Help!”

3/3/2020 (Permalink)

Mold doesn’t have to be a house contract deal-breaker; we can help!

So, you are selling your Charlottesville home this Spring, but you discovered…(gasp!) Mold?!  For most home buyers, discovering mold is a deal-breaker. It doesn’t have to be.

Mold is everywhere:

• It takes roughly 24 to 48 hours to start growing after a water damage
• Mold needs a moisture source to grow
• Mold feeds on any organic material such as wood, paper, drywall, carpet, clothes, …most things in your house…

Step 1: Fix the Leak/Source of moisture

Step 2: If anyone in the house is experiencing health issues, we refer the customer to an Industrial Hygienist, who can:

• Do a full site visual inspection
• Collect and test cultured air and surface samples
• Measure the home moisture levels
• Include their findings and recommendations in a report called a protocol, which is given to the customer
• Customer sends the protocol to SERVPRO of Charlottesville

Step 3: Once the source of moisture has been fixed, SERVPRO of Charlottesville

• can do an assessment
• give a price range and scope of work (there may be unknowns)
• start the mold remediation process

We get a lot of calls in the springtime about mold, especially from home sellers. Don’t panic. We’re “Here to Help”!

For more information about our Mold Remediation Process, click here.

For more information about Industrial Hygienist, click here.

For a really cool EPA Interactive “Mold House Tour” click here.

For Charlottesville Area Association of Realtors (CAAR), click here.

Have water damage and mold? Call SERVPRO of Charlottesville at 434-977-5850.

We’re “Here to Help” with our 24/7 Emergency Service.

Prepping Your Home This Winter from Water Losses

11/19/2019 (Permalink)

Prevent you home from having a water loss this winter by checking out these simple tips.

Now is the time. You’ve heard it every year, prep your home, winter’s coming. No joke: the cold can do serious damage to your home. Follow these easy tips to avoid potential losses.

1. Turn off exterior water faucets. Disconnect and drain hoses. If these are left on water can freeze in it and water will back up into your home, and worst-case scenario, bust all your pipes.
2. Turn off sprinkler systems and drain pools according to manufacturer’s instructions.
3. Caulk around your windows and doors. This can prevent water driven rain from coming in around your openings. It will also reduce your electricity bills by retaining your heat during the colder months.
4. Walk around your home looking for missing, damaged or loose shingles on your roof. Rain and snow will come into your home from these compromised areas, causing water damage that can lead to mold issues in your attic. Check your soffits as well and repair any potential critter holes you may find.
5. Clean your gutters. Remove any branches or obstructions to your gutters and downspouts. Debris can cause your gutters to be unable to easily remove rain water and snow melt, causing water to leak into the eaves and into your home.
6. Locate and test out your water main. Many haven’t been used in a while, if at all, and it may need a tool and some lube to be able to turn it off and on easily. A residential home experiencing a water pipe leak can release up to 210 gallons per minute. The size of a very large fish tank… per minute…. That is not the time you want to discover the valve on your water shut off won’t budge. Call our office for free water shut off tags.
7. Wrap any pipes located next to an exterior wall with insulation. If not, consider leaving your faucet dripping in extreme temps to keep the pipe from freezing.

Check and replace appliance hoses on a regular basis as well as check the batteries and functionality of your smoke and carbon monoxide detectors.

These simple steps will go a long way toward making your home cozy and safe this winter season. For any emergency situation SERVPRO is always here, on call, 24 hours a day , 7 days a week.

SERVPROxide is an excellent choice when cleaning up contaminated water losses

11/12/2019 (Permalink)

SERVPROXIDE is just one of many products made by our Corporate Office specially designed for the services that we provide.

In the last week you may have seen a cartoon person and blurb about one of our products, SERVPROxide. We have recently begun using this product on more jobs and here’s why… SERVPROxide is a chlorine dioxide-based disinfectant and sanitizer, many of the jobs we deal with come from contaminated water or sewage which can leave behind harmful bacteria, viruses and molds. In a home its bad but if it’s your business, it’s affecting your bottom line. Once the mess is cleared up smells can linger in any surface that cannot be removed. SERVPROxide is so effective it will remove any remaining contaminants from hard surfaces, and leaves only a faint odor that quickly dissipates with air circulation. This product is so mild, with a ph level of 8.5-9.5, it can even be used on mildly soiled soft surfaces. FYI, soft surfaces damaged by sewage are not considered salvageable. SERVPROxide is so gentle it is safe for everyday use and no PPE or gloves are required, making it easier for our technicians to use. You can see why it is one of our “go to “products in a long line of specialty products SERVPRO offers.

Charlottesville Residence: Does Your Home Have Water Damage?

10/11/2019 (Permalink)

Your home is very important to you and we do our best to walk you through our drying process to help put you more at ease.

Water is running. You can hear it from upstairs, your heart sinks… Life is crazy right now and the last thing you want to deal with is damage to your home caused by water.  When a loss occurs the experience can be completely overwhelming. Is the source fixed? Have I gotten all the water up? I only have beach towels, will they get all the water? Your home is most likely your largest investment and a sudden accidental discharge of water, possibly even contaminated water can seem overwhelming.

 That’s when you call SERVPRO of Charlottesville. We’re here to help. We have the knowledge, the equipment and the products to remove any type or water, even if its contaminated.  We spend many hours training our staff to understand how to safely dry your home and your contents to make them safe again for everyday use. Water damage can come from many sources... burst pipes, sewage drains, AC units, water heaters, water lines as well as storm damage even as large as a hurricane. SERVPRO employees have the knowledge and the training you can rely on to return your house to the home it was before the emergency. 

Newly Certified Water Technicians, Congrats guys!

9/20/2019 (Permalink)

Our newest IICRC WRT certified crew members from left to right: Tucker, Chris, and Lemuel

Congrats to our crew members Lemuel, Chris and Tucker, for their recent passing of the IICRC water certification tests. These IICRC certifications are very important in our industry, not all companies take this extra measure to certify their technicians. Here at SERVPRO we feel like it’s a priority.  This particular class provides technicians the background to understand and use the procedures necessary to deal with water losses, sewer backflows and contaminations such as mold. Knowing how to remediate these types of losses effectively saves our customers time and money. We consistently train our crew members in the latest our industry has to offer, such as green products, new generations of equipment, as well as tried and true measures, used and relied on for years. Every job is different and our crew member are trained to adjust to any situation. Certifying our staff shows our commitment to finding and using the latest knowledge, technology and tools to return your home or your business to a healthy livable space.

Shout Out To Our Awesome Crew!

7/16/2019 (Permalink)

One way that we love to brag on our crew is by creating a poster of a customer review that our employees can hang anywhere in our office!

We already know that our crew is awesome and that they work hard but man it is so rewarding to hear rave reviews from our customers about how much they appreciated the hard work that our crew did.  It also means a lot to each of our crew members especially when they are specifically mentioned by name like in this 5 Star Google Review left by Mrs. Pitt. 

“Our carpeted basement was totally flooded when the hot water tank broke -- many, many boxes of books and family items were stored there and soaked up a lot of water. A bad situation! The emergency plumber said it looked like we really needed outside help -- so we called SERVPRO. They were a life saver. Nice people who did good work! They helped us dry out the basement, move and store or discard a huge number of boxes, remove and discard the glued down carpeting and tile flooring beneath it -- and bring everything back to normal at the end after other necessary work was done. The project took quite a while from start to finish and they never faltered in their service -- no concern important to us was dismissed. From our first contact on a Sunday afternoon, they always responded when we called and were really good about communicating with us. Ryan (the project manager) and Krystina and Amy in the office were great schedulers, organizers and PROBLEM SOLVERS. They also helped by communicating with our home owner's insurance throughout for a smooth process. Chris (the crew chief) was super at organizing the work on site and getting it done -- what felt impossible became possible, then got done. Technicians Sam, Joe, Larry and Evan were all part of the team along the way making sure we were dry and safe. We are very grateful for a job well done!”

Want to put a face to these awesome employees of ours?  Check out our employee page by clicking here!

The Day Starts in a Fire and Ends in a Water Damage?

3/6/2019 (Permalink)

Photo courtesy of Brandon Leon

We recently received a call about a small grease fire in an apartment building. But we were not called in to restore the fire damage, that damage was minimal. We were called in because the fire had caused the sprinkler system to go off, causing water damage on three floors. In this situation, we were onsite that same evening, working to extract as much water as possible. While the fire was just in one unit, the sprinkler system affected the apartments directly under that apartment.

This situation is more common than you would think. And while sprinkler systems are often localized so only the part near the fire will activate, residual water damage is sometimes hard to avoid.

But what if there is an accidental activation? While these are rare, there are steps that you can take to prevent an accidental activation.

1. Take care not to block sprinkler heads with boxes or furniture.
2. Don’t paint over sprinkler heads so that the sensor isn’t compromised in any way.
3. Because sprinklers are heat activated, they can be accidentally set off by direct light from a skylight or lamp. Either keep these heat sources away from sprinklers or use a sprinkler with a higher heat tolerance in areas where this may be a danger.

Even with these precautions in place, accidents happen and so do fires. If you do have a sprinkler system activate, give us a call at 434-977-5850.

Winter is Here, and so are the Frozen Pipes

1/9/2019 (Permalink)

Pipes that are outdoors or in areas that are poorly insulated are often the first to freeze.

The holidays have come and gone, but winter is still here for a few more months and one of the seasons with the most water damage is still to come.

With the colder months, comes the risk of frozen pipes and the danger that those pipes could burst. Thankfully frozen pipes are easily prevented. One of the simplest methods to prevent pipes from freezing is to increase the warm air circulation around the pipes at risk. For example, if there are water pipes in the garage that you are concerned about, close the garage door. You can also open cabinet and closet doors to allow warm air flow around water supply lines. Additionally, moving water is not as quick to freeze as stagnant, so allowing even a small trickle of water to flow from sinks and showers can help keep the pipes unfrozen. If you are planning to be out of town, try not to leave your thermostat lower than 55 degrees, as temperatures lower than this can raise the risk of a frozen pipe and the resulting water damage.

For a longer lasting solution to this problem, you can also consider adding insulation to pipes that may be exposed to extreme cold. Pipes in the garage or in the exterior walls that don’t have sufficient insulation could be at risk. Solutions for this could be as simple as wrapping towels or newspaper around the pipes at risk to help mitigate the lower temperatures. You can also add insulation to the surrounding areas, which could mean caulking and closing holes or cracks that are allowing the cold are in. However, you will want to make sure that your repairs are not inadvertently closing the pipes off from the heat source instead of the cold outside air. Recently, I was at a home where the pipes had frozen because a contractor had closed up a hole in the back of the cabinets that summer. Once the cold temperatures of winter hit, the warm air from the kitchen could no longer reach the pipes in the wall and they froze.

If you do turn on a sink or shower and no water comes out, this could mean a frozen pipe. In this situation, you do have a few options to thaw the pipe and hopefully avoid the subsequent water damage. While you work to thaw the pipe, keep the faucet on. This will let you know when the pipe is thawed and the flowing water will help to speed up the process. You can use a heating pad or heated blanket to begin thawing the frozen area. You could also try a hair dryer or space heater. You just want to be sure not to use any kind of open flame to thaw the pipe. As water begins flowing you are almost there but keep applying heat until water pressure is back to normal.

Allowing ice to sit untended in your pipes for too long gives the ice time to expand and possibly burst the pipe. Avoid this water damage and act now, before the pipes freeze, and hopefully your home will have a warm and dry winter. However, if something does happen, give us a call at 434-977-5850. We are always here to help.

Water Damage Can Take Many Forms, Don’t Let it Go Undetected

10/11/2018 (Permalink)

Water follows the path of least resistance, not the path of best visibility.

Not all water damage looks like wet floors or water dripping from the ceiling, although it can definitely take these forms. Some water damage is harder to spot, but that doesn’t make it any less dangerous to your home. Especially if you are coming home from a trip or thinking about buying or selling a home, there are a few signs that you can check for to see if there may be unnoticed water damage. 

Behind the Walls: Check your walls for discoloration or staining. You might also see peeling paint or bubbling. You can also touch walls to see if they are buckling outwards or if they feel soft or squishy to the touch. These can be indicators that water has leaked or migrated behind the walls of your home or business. Drywall loses its integrity when its wet and so even if it doesn’t feel “wet,” its behavior can still be an indicator of unseen moisture.

Under the Floors: Even if there isn’t water pooling on top of the flooring, or if the carpeting doesn’t feel wet, there could still be water affecting the subfloor. Check for any buckling, warping, or discoloration in your floors. These can be signs of the presence of water or excess moisture between the flooring and the subfloor or in the subfloor.

Special Locations: Be sure to use these techniques to check the basement and the attic, where water damage is most likely to occur.

Other Indicators: Of course, if you are smelling a tell-tale musty odor or if you can see any mold growth, these are also clear indicators that there may be water or moisture where it shouldn’t be.

These tips are just the beginning, if you do suspect water damage in your home, give us a call at 434-977-5850 or an email at office@SERVPROcharlottesville.com

Prevent Water Damage by Locating Your Water Main Shutoff Before it Becomes an Emergency

9/24/2018 (Permalink)

Make your water main shut off easier to see with a clearly labelled tag from SERVPRO of Charlottesville.

If a pipe bursts or a leak happens in your home, the first thing you should do to prevent further damage is turn off the water.

Easier said than done, right?

If the leak is somewhere obvious, like a sink or toilet, then you may be able to turn off the water for that line by turning the valve that is located under that fixture. Usually it can be found under the sink or behind a toilet.

However, if you’re not sure where the leak is coming from, then you should turn off the water to the whole house. This means locating the water main shutoff. Here is where the adventure begins. Do you know where the shutoff is located? Could you locate it in an emergency? It might be worth it to locate and tag this shutoff before your pipes spring a leak.

You can try to locate the shutoff valve just by looking for it. You might look around the perimeter of the house as the valve will be on an exterior wall. If this is unsuccessful, you can check your inspection report from your purchase of the house if you still have it. This report will list the location of the main water shutoff.

Once you have found the shutoff, make sure that all members of your household know where it is. You may also want to tag it with a SERVPRO of Charlottesville tag so it’s easier to spot in an emergency.

If you’d like to receive a water shutoff tag, contact us!

Working Smarter: Saying Good-Bye to Water Damage

8/29/2018 (Permalink)

Our team uses material and atmospheric moisture meters to measure moisture present in walls, flooring, and the air.

If you see a puddle on the sidewalk, common sense tells us that it will dry. Have you thought about the science behind that process since grade school? Our SERVPRO professionals are very familiar with that process. They manipulate the science behind it to make sure that if you have water damage in your home, it dries as quickly and as completely as possible.

Our technicians take into account multiple factors as they create a drying plan for your home. They begin with analyzing and measuring the level and location of moisture present. You may have called our team for a leak that occurred on the second floor of your house. Our technicians will use their knowledge of the way water behaves and their moisture detectors to find the extent of the damage, even if it reaches into unseen or unexpected places. Once they’ve located the moisture, they compare the level of moisture present in the affected area to the level of moisture present in the unaffected area. This process gives our team a baseline to reach by the time the job is done and ensures that excess moisture that may not be visible is not accidentally left behind.

Now that the team knows how much moisture needs to be removed, they measure the surrounding area, like the temperature and the humidity present to create a drying plan. We know from science class, and from the puddle on the sidewalk, that things eventually dry on their own. We also know that when it comes to the inside of our house, we want them to dry as soon as possible. SERVPRO understands that urgency and also the danger of further damage being done if moisture or high humidity is left for too long. That’s why we carefully analyze and measure the situation so we can create a plan that effectively and efficiently returns your home to its preloss condition as soon as possible.

Until Help Arrives – What You Can do to Help

8/27/2018 (Permalink)

When you have a disaster that results in water damage, whether it is a leak or a flood, you know to call in the professionals. But after you call it can feel like you’re just waiting around while the problem gets worse. Here at SERVPRO of Charlottesville, we never want you to feel that way. We are trying to get to your home as quickly as we are able, but we also want to give you some steps to take while you wait. These steps can help speed up the drying process and prevent further damage.

1. The first is fairly obvious, you can remove excess water by mopping or blotting if possible. If you can contain the damage through mopping or towels this can protect your home from further damage.
2. Along the same lines, you can remove items from wood tables or furniture and wipe excess water off before it has a chance to soak in.
3. You can also remove wet upholstery and cushions and prop them up where air can reach both sides of the cushion.
4. If it’s summertime, you can turn up your air conditioning which will help your items dry faster.
5. A side effect of water damage that’s often forgotten is staining. When two items of differing colors are touching and then get wet, their colors can bleed. To prevent this or to keep it at a minimum, you should remove any colored rugs that are lying on top of carpet. You can also place tin foil in between furniture legs and wet carpeting to prevent the furniture from staining the carpet.
6. You will also want to remove your more sensitive items from the affected area as quickly as possible. Take your art pieces out of the wet area and to a safe place.
7. You can also gather loose items off the floor.

Taking these steps could help save some of your belongings from worse damage and will help return your home to preloss condition sooner. This can seem like a lot to remember, especially in the midst of a disaster. But even the small things that you can do will help our team make it “Like it never even happened.”

Gordonsville Home Basement Floods During Storm

8/15/2018 (Permalink)

The flood water comes halfway up the legs on this pool table.

Dripping is never a good sound in your home. Often when we are in a home that has suffered water damage, there can be a dripping or trickling sound that lets us know that the source of the water hasn’t yet been fixed. But in this case, it was gushing. In the basement of this Gordonsville home, water from a recent storm let itself in and made itself at home. In the end, there were six inches of standing water and when our SERVPRO team arrived, there was still water coming in.

Once our team of SERVPRO professionals were on the job, our first step was to get the water out. Our team set up multiple sump pumps and started pumping! It’s both amazing and devastating to see water that has reached this level begin to recede. It’s encouraging because it feels like the space is being released from a watery imprisonment. But it’s also incredibly hard to see the damage that the water—especially water that has first flowed over ground and contains outside contaminants— has left on the walls and the contents of the room. Once the majority of the water was extracted, our team really went to work.

Thankfully, at this point the homeowner had his own sump pump installed to prevent this kind of damage from happening again. Once it was installed our team started the drying process. Even after all the visible water is extracted from a location, the contents of the room and the room itself still have excess moisture that needs to be removed in order to restore a home to its preloss condition. Our team added the equipment that was needed for the drying process and completed the restoration process. We’re so glad that this story had a happy ending. Check out our Before and After page to see the final result in this space.

SERVPRO is #1 Again!!

3/12/2018 (Permalink)

SERVPRO is #1 in Restoration and #12 in the overall Franchise 500 for 2018

Entrepreneur recently released its 39^th annual franchise 500 ranking, and once again SERVPRO was ranked #1 in the Restoration Services Category. The 2018 list marks the 15^th consecutive year for SERVPRO taking the number one spot in the Restoration Services Category. Entrepreneur also ranked SERVPRO as the #12 franchise opportunity overall amongst other highly recognizable companies to land in the top 20 such as McDonalds (#1 overall), Jimmy John’s, 7-Eleven, Re/Max LLC, and Anytime Fitness to name a few. According to Globe Newswire, the purpose of the list is to use objective and quantifiable measures of a franchise operation to help would-be entrepreneurs identify franchise investment opportunities.  Entrepreneur states that the 2018 list turned out to be one of their most competitive ever and for the first time in 25 years more than 1,000 companies applied to be a part of the list. According to the Entrepreneur website, they consider factors such as: cost & fees, size & growth, support, brand strength, and financial strength and stability when compiling their list. In an online article by Globe Newswire, Sue Steen, SERVPRO Industries, Inc., CEO was quoted as saying, “SERVPRO’s financial strength and stability, growth rate, and system size all contribute to the company’s success, and by extension to the success of its franchisees. The commitment to excellence starts at the top and carries through to the service each franchisee provides to each and every customer.”

https://www.entrepreneur.com/franchise500/2018

Question #3 For Water Damage Customers

12/1/2017 (Permalink)

Got a Water Damage? Here is another question our office staff may ask in preparation to dispatch a crew.

Question #3 – On what level did the loss occur?

                It is important to know which level of your home the loss occurred on.  Consider the following:  If the loss occurred on the second level of the house it probably went to the levels below.  Sometimes it can be minimal such as only affecting the ceiling below and other times it can affect multiple rooms below.  In some cases, the water damage can start on the second level and run down the exterior wall all the way down to the basement and the main level not be affected at all.  Or perhaps the loss occurred on the main level and you have a crawlspace underneath.  If the water went down to your crawlspace the insulation may be affected and even fall to the ground with all the weight of the water.  Knowing what loss the level started on will help our crews bring the proper supplies and equipment needed to restore your home as quickly and efficiently as possible.

Check back in January to learn about another question we ask regarding water damage.

Question #2 For Water Damage Customers

11/1/2017 (Permalink)

Questions we ask customers who call in a water damage to our Charlottesville office.

In continuation of Questions We Ask Water Damage Customers, we come to our second question.

Question #2 – When did the loss occur?

You might be thinking, “Why does it matter when the loss occurred?  I would still like it resolved as soon as possible now that I have found it.”  While we do not need to know the exact minute that it happened, there is quite a difference in the following scenarios:  “It happened in the past couple of hours when I left to go to the grocery store”, “It happened sometime while I was away on a weeklong vacation”, “or this is my vacation home that I have not been to for a few months.”  A water damage that has happened within the past few hours is highly unlikely to have any secondary losses such as microbial growth or rotting wood (unless it was present prior to this loss) however, a loss that occurred a week ago or longer has a much greater potential for secondary losses. 

Check back in December to find out why we ask our next question.

Questions We Ask Water Damage Customers

9/19/2017 (Permalink)

Water Damage Question #1

As a homeowner dealing with an unexpected water loss, you may feel pretty stressed out (understandably).  And calling our office for help only to be bombarded with numerous questions can add to the stress levels when all you want is for someone to get out to your home ASAP!  But be assured, the questions that we ask are essential to help our crews be properly equipped with the restoration equipment that your home needs.  This is the first of several blogs to come reviewing one of the questions you will be asked when you call in a water loss and the reason that it is asked.

Question #1 – What was the source?

If you are not aware of the source we will try to help you pinpoint it and we may have to recommend that you call a plumber or a foundation repair company.  If you do not fix the source first, you risk having to request our services a second time or potentially damaging our industrial grade equipment while it has been left in your care.  Neither of which we would want you to have to deal with.

Knowing the source will also help us indicate if our crew will be dealing with clean or contaminated water.  As I am sure you are aware, when dealing with contaminated water, there are extra precautions that must be taken for the safety of you, your family (including pets), as well as the safety of our crew responding to your emergency need.

Check back in November for Question #2 

Water Damage Procedures for a Tenant

7/3/2017 (Permalink)

Whatever the situation, we are Here To Help.

Do you rent an apartment or a house?  If so, there are some things you need to know should a water damage take place.  First and foremost, you need to contact the owner or property manager and make them aware of what happened.  Homeowners and property managers know that water damages are likely to happen so it should not come as a immense shock to them.  Keep in mind that if you prolong telling them the extent of the damage will continue to increase so it is important to tell them immediately.  Also, in order for a restoration company to be able to come in and mitigate the water damage the owner of the property or someone that is authorized to make decisions for the property must approve for that company to do so.  Tenants are not allowed to authorize a company to come in and work on a property that does not legally belong to them.

The next step would be determining if you would be filing a claim with your renter’s insurance for your contents if they were affected from the loss.  Typically contents would not be covered by the homeowners insurance but on rare occasions it may be.  Also, depending on the contents that you have you may not have to worry about it at all.  For example, if the affected area is a living room with an average amount of furniture that you would expect in a living room the technicians would likely be able to work around, they can simply put your furniture on blocks and shift it off the wall about a foot to get air flow around the room and your furniture will dry using the same equipment needed for the structure.  However, if you have an extensive amount of affected contents that have to be moved in order for the structure to be properly dried out, the homeowner’s insurance might not cover moving out and drying your contents.  Ultimately it depends on the specific situation and the parties involved.  Whatever the case may be, our technicians are trained to handle and properly document throughout the entire process ensuring that all parties involved are kept informed.

We are here to help 434-977-5850

Charlottesville Residents: We Specialize in Flooded Basement Cleanup and Restoration!

5/16/2017 (Permalink)

This was just one of many flooded basements our technicians serviced after Charlottesville was hit with a heavy rainstorm in May of 2017

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Charlottesville basement could flood, including: 

• A blocked or failed sewer lateral pipe


• Heavy rain causes surface water to pool around your home


• Storm sewer backup


• Sanitary sewer backup


• Foundation drainage failure


• Water supply-line break or hot-water tank failure


• And many more

Have Questions about Basement Flooding?

Call Today - 434-977-5850

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Charlottesville to let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.  Check out our customer testimonies.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week


• We’re a Preferred Vendor to many National Insurance Companies


• We Bill The Insurance Directly – One Less Thing For You To Worry About


• Our Technicians are Highly-Trained  in Water Restoration Techniques


• We use s500 IICRC Restoration Standards


• Advanced Inspection and Extraction Equipment

Flooded Basement? We are here to help just give us a call at 434-977-5850