Recent Commercial Posts

What is the Process for Restoring Commercial Water Damage in Charlottesville?

1/24/2023 (Permalink)

Water floods a parking garage in a commercial building. We respond to commercial water damage emergencies 24 hours a day in Albemarle County.

Although every commercial water loss is unique, our team in Charlottesville follows a comprehensive, six-step process for every business we serve as follows:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpets, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When you have a water damage emergency in your Charlottesville commercial business or home, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Why Are We Charlottesville's Top Choice for Commercial Restoration Services?

12/20/2022 (Permalink)

The University of Virginia, Charlottesville, is shown lit up at night. We provide a full range of cleaning and restoration services for Albemarle County businesses.

Our team in Charlottesville performs a wide variety of commercial cleaning and restoration services in Charlottesville. When your business suffers a fire or water damage loss, fast action is required to mitigate the damage and minimize the chances of secondary damage. We are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). We have the training, equipment, and experience to clean and restore buildings and workplace settings. 

  • Small Office Buildings 
  • Large Office/High-Rise Office Buildings 
  • Apartment Buildings 
  • Restaurants 
  • Hotel/Motels 
  • Small Retail Stores 
  • Large Retail/Big-Box Stores 
  • High-Rise Residential 
  • Manufacturing and Industrial 
  • Government/Military 

We provide a full range of commercial property damage restoration services, including the following: 

  • Commercial Water Damage Restoration 
  • Commercial Fire Damage Restoration 
  • Commercial Mold Remediation 
  • Commercial Storm Damage Cleanup 
  • Disaster Recovery Team 

Although we are better known for fire and water mitigation and restoration services, we also provide a wide variety of?commercial deep cleaning services. These deep-cleaning services exceed the scope of regular janitorial services and are designed to keep your business looking its best: 

  • Biohazard and Sewage 
  • Trauma and Crime Scene 
  • Carpet and Upholstery 
  • Drapes and Blinds 
  • Ceilings, Walls, and Hard Floors 
  • Odor Removal and Deodorization 
  • Vandalism 

Call Us Today! 

When your commercial business or home in Charlottesville has property damage or needs deep cleaning services, our local team in Charlottesville can help. Call us today?at?434-977-5850. 

Franchises are independently owned and operated. 

How Can I Tell if There Is Hidden Water Damage in My Charlottesville Business?

11/21/2022 (Permalink)

Paint peels off a wall with hidden water damage. We respond to water damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville responds to more water damage emergencies in Charlottesville than any other form of property damage. Water damage may not always be visible, so our technicians use state-of-the-art technology and diagnostic equipment to locate hidden water damage. Here are some of the visible and hidden signs of water damage:

Signs of Water Damage

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

You probably have hidden water damage if you notice water pooling on the floor with nothing to attribute it to. Dark spots and discoloration and flaking, cracking, or bubbling paint on drywall on interior or exterior walls may also be indications of hidden water damage.

Call Us Today!

When you discover water damage in your Charlottesville business or home, our local team in Charlottesville can help. We typically arrive onsite within four hours of your call. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Dangerous Black Water Contamination in Scottsville?

10/24/2022 (Permalink)

An "out of order" sign is taped inside a public restroom. We clean and restore sewer backups for businesses in Albemarle County.

Our team in Charlottesville is trained by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to clean and restore areas contaminated by sewer backups in Scottsville. Our technicians have the specialized equipment and protective clothing to remediate black water contamination, matter how big the job is. Here is some information from our website about water classifications:

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three, "black water," include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Category 2: "Gray Water"

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into category two or three

Please Call Us Today!

Sewers can back up at any time of the day or night. Our local team in Charlottesville is Here to Help ® when your Charlottesville commercial business or home needs sewer clean-up and restoration services. Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Protect My Business From Water Intrusion Issues in Charlottesville?

9/27/2022 (Permalink)

Water sits on top of commercial roofs in Charlottesville after a storm. We respond to commercial water damage emergencies 24-hours a day in Albemarle County.

Our local team in Charlottesville responds to commercial water damage emergencies throughout the year. The Insurance Institute for Business and Home Safety offers these tips for protecting your business from water intrusion from heavy rain:

Inspect and clean the roof drainage system

Do this at least twice a year, ideally during spring and fall. This includes all gutters, interior drains, and scuppers.

Trim trees

Keep trees trimmed and away from the roof to prevent branches from rubbing against the roof and leaves from accumulating and clogging the drainage system

Remove debris

  • Remove loose objects and accumulated debris—including anything left by contractors—from the roof that could end up in the drainage system
  • Check under and around all roof-mounted equipment, satellite dishes, antennas, and solar panels for debris that could disrupt the drainage system’s water flow or cause ponding

Check for water

Check for long-term standing water in gutters and correct any blockages. If there are no blockages, but standing water still occurs, ensure the gutter is sloped properly to the downspout.

Check the slope of the roof cover system

For low-sloped roofs, ensure the slope of the roof cover system and the insulation boards divert water to internal drains when present or to the edge of the roof. Long-term standing water is an indication of an improper slope.

Call Us Today!

When your Charlottesville commercial business or home has a water damage emergency, our local team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Convenient Pack-out and Move-Out Services for Charlottesville Commercial Businesses?

8/30/2022 (Permalink)

A person inventories boxes to be moved offsite during a commercial restoration. We restore commercial damage in Albemarle County 24-hours a day.

Over fifty percent of businesses that experience fire or water damage never reopen. Our local team in Charlottesville is committed to helping commercial businesses become operational again quickly after a property damage emergency. We offer convenient pack-out and move-out services that help us repair damage more efficiently. Once the repairs are complete, we will coordinate a convenient time to return your items and help put them back in their place, “Like it never even happened.”


When your commercial business or home requires extensive restoration or cleaning due to damage, we can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

Once the restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us Today!

You never know when your business will suffer property damage, but when it happens, fast action must be taken to minimize the potential for secondary damage and more time-consuming and expensive repairs.

When your Charlottesville business has fire or water damage, our local team in Charlottesville can help. We offer a full range of services to help you get back to business quickly. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Building Services for Damaged Properties in Charlottesville?

6/22/2022 (Permalink)

A close-up of pliers, square ruler, helmet, and blueprints sit on a construction site. Our rebuilding services offer one-stop convenience for Albemarle County businesses.

When your commercial business experiences property damage that requires rebuilding and construction services to complete the restoration, our local team in Charlottesville is Here to Help. ® We are trained and certified to perform every phase of restoration – from the initial cleanup phase to the final rebuilding phase. This convenient, cost-saving service gives our customers peace of mind knowing they have one company managing the entire restoration from start to finish.

Building and Reconstruction Services

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Heating, Ventilation, and Air Conditioning (HVAC) Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

We restore all kinds of commercial buildings and workplace settings, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

When your commercial property or home in Charlottesville requires rebuilding services to complete a restoration, our team in Charlottesville will restore your property “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Mold Problem in Charlottesville Commercial Business?

5/24/2022 (Permalink)

Mold is growing on a wall. We are trusted leaders in commercial mold remediation in Albemarle County.

Our team in Charlottesville has been remediating mold damage for Charlottesville commercial businesses for years. Here is the process we use:

  1. Emergency Contact
  2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When you need mold damage restoration services for your Charlottesville commercial business or home, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Commercial Deep Cleaning Services for Charlottesville Businesses?

3/16/2022 (Permalink)

The chrome legs of an office chair are sparkling clean. We deep clean commercial businesses in Albemarle County!

Our offices were starting to look a bit dingy and no longer smelled fresh. I didn’t realize how old and tired the office looked until I found some pictures of our opening day celebration. My friend referred me to the restoration team here in Charlottesville, and they sent a team out that cleaned our offices from top to bottom. The team worked systematically and cleaned the ceilings, walls, and floors. Then they cleaned the windows and window blinds. All of the upholstered furniture and carpets were deep cleaned and deodorized. The offices were sparkling clean and looked and smelled great by the end of the day!

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We have extensive experience working in all kinds of business settings and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military
  • Airports

Call Us Today!

If your Charlottesville business or home needs a deep cleaning, we are Here to Help. ® We’ll deep clean your workplace, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Storm-Damaged Business in Charlottesville?

2/15/2022 (Permalink)

A person is shoveling snow. We are trusted leaders in storm damage restoration in Albemarle County.

SERVPRO® of Charlottesville has been restoring storm damage for Charlottesville businesses for years. Here are some safety tips from the Insurance Institute of Business and Home Safety for things companies can do after a storm:

Activate your business continuity plan

  • Ensure everyone is safe
  • Make sure guests, clients, and employees are safe 
  • Be prepared to evacuate if structural damage from snow and ice makes a building unsafe
  • Stay away from downed powerlines

Snow removal           

  • Safety first! 
    • Keep the parking lot and sidewalks surrounding the building free of snow and ice. Shovel after each snowfall. Keep ice melt/salt on the ground to prevent slips and falls.  
    • Place non-slip mats in front of entryways to prevent slipping as employees and customers enter/exit your business property
    • Monitor your roof’s snow load to ensure it does not exceed its maximum capacity
    • Conduct an assessment of the snow and ice equivalent 
    • If you have excessive snow or ice dams, have your snow removal team safely remove the snow and ice dams  
    • Watch for signs of snow load damage, such as creaking sounds, a sagging roof, cracks in the ceiling or walls, water stains, and doors or windows that no longer open and close correctly
    • In case of a power outage, use your generator

Call Us Today!

When your Charlottesville business or home requires storm damage restoration services, SERVPRO® of Charlottesville has a team of highly trained technicians ready to assist you. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Mold Damage in Earlysville Business?

12/28/2021 (Permalink)

Mold is growing by a window. We restore mold damage 24-hours a day in Albemarle County.

After the last rain, I noticed a musty smell in our offices in Earlysville. Then I saw mold growing by the window. Our office manager called SERVPRO® of Charlottesville. The SERVPRO team arrived quickly and inspected the damage. They determined that water intrusion coming in through the top of the exterior window frame was the cause of the excess moisture that caused the mold growth. They repaired the leaking window frame, and they were able to contain and remove the mold damage in that small area. Now our offices are mold-free and smell great!

Here is some information from our website about mold:

  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Mold is present almost everywhere, indoors and outdoors
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or Air conditioning and heating systems or even hitch a ride indoors on your clothing
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Mold colonies may produce health effects
  • Before mold remediation can begin, any sources of water or moisture must be addressed; otherwise, the mold may return

Call Us!

SERVPRO® of Charlottesville’s technicians have the equipment, training, and experience to remediate mold damage in Earlysville, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Contents Restoration Services for Charlottesville Businesses?

11/11/2021 (Permalink)

Moving boxes sit on a dolly. We are trusted leaders in commercial damage restoration in Albemarle County.

When fire damages your business, our goal is to get your business operational again as soon as possible. SERVPRO® of Charlottesville offers a full range of contents restoration services to restore fire-damaged items. Water damage is often collateral damage left from the firefighting efforts and indoor sprinkler systems. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They have the advanced training, equipment, and experience to restore damaged items, including documents and photographs.

Document / Photograph Drying

When valuable documents and photographs are damaged by fire or water, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Charlottesville can save a great deal and help minimize additional damage. 

Here are the types of restoration techniques we may use depending on the type of documents and the level of fire, smoke, or soot damage they have:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Call Us Today!

When your Charlottesville commercial business or home needs document and photograph drying services, SERVPRO® of Charlottesville’s technicians are ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Commercial Restoration Services in Charlottesville?

10/18/2021 (Permalink)

A column on the façade of the University of Virginia, Charlottesville is shown. We provide a wide range of commercial services in Albemarle County.

When your commercial business suffers property damage of any kind, SERVPRO® of Charlottesville is Here to Help. ® We are committed to providing the highest level of service and support and will work to get your business operational again quickly. No matter what kind of damage you face, we have the equipment, training, and experience to mitigate and restore the damage, “Like it never even happened.”

We work on all kinds of buildings, including:

  • Universities and Schools
  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Commercial Services

  • Certified: SERVPRO Cleaned
  • Commercial Restoration
  • Commercial Water Restoration
  • Commercial Fire Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team
  • Commercial Cleaning
  • Building Services

Highly Trained Team

Our dedicated, hand-picked team is highly trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. We have the training and experience to mitigate and restore any commercial loss to preloss condition.

Call Us!

SERVPRO® of Charlottesville’s technicians are on-call 24-hours a day and typically arrive onsite within four hours of your call. Call us today at 434-977-5850. We’ll restore your commercial property damage in Charlottesville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water Damage at Charlottesville-Albemarle Airport?

9/28/2021 (Permalink)

Industrial-grade air blowers are installed in a water-damaged area of the Charlottesville- Albemarle Airport. We mitigate and restore water damage 24-hours a day in Albemarle County.

SERVPRO® of Charlottesville responds to commercial water damage emergencies throughout the year. Our warehouse is located very close to the Charlottesville-Albemarle Airport, so when we got the call that there was water leaking inside a section of the airport, we arrived quickly and immediately began the mitigation and restoration process. We used industrial-grade water extraction equipment to quickly remove the water from the floors and carpeted areas and installed powerful air movers and blowers to dry the area. We monitored and documented the drying process to ensure the area was returned to normal moisture levels.

We have experience working in all kinds and sizes of buildings and workplaces, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

You never know when water damage will happen, but when it does, it is important to act quickly to avoid more time-consuming and costly repairs. When your business or home needs emergency water damage restoration services, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll restore your water damage in Charlottesville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Mold Infestation in Charlottesville Business?

8/23/2021 (Permalink)

A view of a rainy day is shown through the store front window of a bakery. We are leaders in commercial property restoration in Albemarle County.

The rain was relentless, and when I came back to work and opened up the shop, I smelled a musty smell. Then I noticed water on the floor and around my window. Then I saw the mold. I called SERVPRO® of Charlottesville, and I’m glad I did. They arrived quickly and immediately began the mold mitigation and remediation process. First, they located and repaired the water leak. Then they began the mitigation and remediation process. Now my shop smells and looks great, and you would never know there had been a mold problem!

Here are some tips on what to do and what NOT to do if you see mold:

What to Do:

  • Stay out of affected areas
  • Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
  • Contact SERVPRO of Charlottesville for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

You never know when your Charlottesville business or home may need commercial mold mitigation and remediation services, but when you do, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day, 365 days a year. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

COVID-19 Deep Cleaning Services For Charlottesville Businesses?

7/28/2021 (Permalink)

A SERVPRO of Charlottesville technician is placing a Certified: SERVPRO Cleaned sticker on the door to a commercial property We are trusted leaders in defensive pathogen cleaning in Albemarle County.

Certified: SERVPRO Cleaned

Now that we’re getting back to business as usual,  SERVPRO® of Charlottesville wants commercial businesses and homeowners to know that we have the advanced training, experience, and equipment necessary to address biological contaminants and viruses similar to COVID-19, and we provide proactive deep cleaning for your facility or home while adhering to the highest standards.

EPA-Approved Cleaning Products and Specialized Training 

The National Centers for Disease Control and Prevention (CDC), recommends that porous and nonporous surfaces be routinely cleaned, especially high-touch surfaces such as tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc. We use Environmental Protection Agency (EPA) approved products and adhere to CDC and local authority guidelines.

We are ready to respond to any specialty cleaning need you may have. We use hospital-grade disinfectants recommended by the CDC to treat pathogens similar to the coronavirus.

Our technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification. We recognize the importance of keeping up-to-speed on current industry standards and new technological advances.

Call Today for a Proactive Cleaning

When your Charlottesville business requires deep cleaning services outside the scope of routine janitorial cleaning, SERVPRO® of Charlottesville is Here to Help. ® We are on-call 24 hours a day for COVID-19 cleanings in support of our local businesses. Call our experts today at 434-977-5850.

Franchises are Independently Owned and Operated.

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  

Commercial Water Damage Services in Charlottesville?

5/11/2021 (Permalink)

A SERVPRO of Charlottesville truck is shown responding to an emergency. We respond to commercial water damage emergencies 24-hours a day in Albemarle County.

Water damage happens.

SERVPRO® of Charlottesville has been mitigating water damage for commercial businesses in the Charlottesville area for years. Here is a water damage timeline from our website describing the damage water can do over time:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week

  • Restoration time and costs increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

Call Us Today!

When your Charlottesville commercial business has a flooding or other water damage emergency, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

SERVPRO of Charlottesville are Independently Owned and Operated

Motel Fire in Keswick?

3/2/2021 (Permalink)

A large neon sign flashes the word, “Motel” in red light above a motel. We mitigate commercial fire damage in Albemarle County.

Motel and Hotel Fires in the U.S.

According to the National Fire Protection Association (NFPA), one of every 14 hotels or motels reported a structure fire each year. SERVPRO® of Charlottesville responds to commercial fire damage emergencies throughout the year in Keswick and other parts of Albemarle County and knows that even a small fire contained in a room can cause serious damage. Our technicians are highly trained and certified to mitigate commercial fire damage.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Sprinkler Systems Prevent Fires From Spreading

An NFPA publication shares details about selected motel and hotel fires and reports that many fires were contained due to sprinkler systems activating in the rooms where the fires started. For instance, in Nevada, a fire started when several 9-volt batteries inside a suitcase in a hotel room overheated and started a fire that was extinguished when the room’s single sprinkler activated. The report relates that the building, valued at $1.75 million, sustained approximately $15,000 to $20,000 in damage. Damage to its contents was estimated at $3,000, and there were no injuries.

            Call Us Today!

When your commercial building has a fire damage emergency, SERVPRO® of Charlottesville has a team of fire restoration technicians ready to respond 24-hours a day. Call us at 434-977-5850. We’ll restore your fire damage in Keswick, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Commercial Flood Insurance in Charlottesville

2/19/2021 (Permalink)

The National Flood Insurance Program (NFIP) provides flood insurance. The NFIP doesn’t sell insurance. Buy flood insurance from an insurance agent. 

SERVPRO of Charlottesville is interested in helping the businesses in our community become more educated on flood insurance. According to FEMA, 40% of small businesses do not reopen after experiencing a devastating flood. 

Things to know in Charlottesville. Check to see if you might be required to have flood insurance.

  • All agencies in Charlottesville charge the same for flood insurance
  • Standard commercial insurance doesn’t pay for flood damage
  • The NFIP sets the rates
  • Rates depend on:
    • whether you live in a flood plain
    • flood risk in your area
    • building’s age
    • building’s construction
  • Building property insurance covers the building
  • Personal property insurance covers the building’s contents
  • NFIP suggests you need both types
  • Policies go into effect 30 days after purchase
  • The NFIP help center number is 1-800-427-4661

SERVPRO of Charlottesville recommends the following: 

  • Check whether or not your area participates in the NFIP
  • Check whether or not your area is part of the Community Rating System. The NFIP might have a discount
  • Talk to your insurance agent when you need to make changes

Make sure your business is protected from the devastation that comes with unwanted flooding in your office.

SERVPRO of Charlottesville is Independently Owned and Operated.

Preventing Mold Growth in Charlottesville

2/17/2021 (Permalink)

SERVPRO of Charlottesville is licensed in mold remediation. We hope you never have a mold problem.

Mold starts growing within 24 hours of exposure to moisture.

To prevent mold from getting a start, SERVPRO of Charlottesville suggests:

  • Elevate equipment above the basement floor
  • Repair leaky pipes
  • Remove any damp areas near sinks and tubs
  • Maintain humidity below 40%
  • Use water-resistant materials when you build or rebuild. Materials include:
    • galvanized or stainless-steel hardware
    • waterproof wallboard
    • tile
    • sealed stone
    • sealed concrete
    • water-resistant glues
    • synthetic fibers
  • Use gutters to divert rainwater
  • Landscape, so water moves away from the house
  • Cover dirt in crawl spaces. Moisture can seep up through the dirt
  • Ventilate as much as possible


The Environmental Protection Agency (EPA) defines a “large amount” of mold as 10 square feet or more. The EPA rules that only licensed professionals can remediate large areas.

You cannot prevent storms or floods. However, if a storm or flood affects you, SERVPRO of Charlottesville can help you clean up the damage.

SERVPRO® of Charlottesville is Independently Owned and Operated.

Commercial Damage in Charlottesville?

2/9/2021 (Permalink)

A bird’s eye view of Charlottesville, VA is shown. We provide a full range of building and reconstruction services in Albemarle County.

Building and Reconstruction Services Restore Charlottesville Businesses

We care about our community and our local businesses and know how challenging it is for a business when they suffer a fire or water loss. Every minute that a business is closed represents lost revenue, and the longer the doors are shut, the harder it can be to get back to business as usual. Our team has the equipment, advanced training, and experience required to mitigate and remediate any size commercial loss while minimizing the disruption to your employees and customers. We restore commercial businesses of all sizes, including:

  • Large Office/High-Rise Office Buildings
  • Small Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO® of Charlottesville offers a full range of commercial building and reconstruction services providing you with one convenient point of contact throughout the restoration process.

  • General Contracting
  • Hardwood floor, Linoleum, Tile, and Marble Floor Repair and Carpet Repair and Carpet Installation
  • Document Drying Services
  • Electronics, Fine Art, and Furniture Restoration
  • Dry Cleaning
  • Board-Up and Roof Tarping
  • Roofing Services
  • Drywall Removal and Installation
  • Painting
  • Plumbing, HVAC, and Electrical Service
  • Portable Power
  • Move Out and Temporary Warehouse Space
  • Tree Removal
  • Temporary Fencing

Call Us Today!

When your business needs commercial building and reconstruction services, SERVPRO® of Charlottesville is ready to respond 24-hours a day. Call us today at 434-977-5850. We’ll restore your commercial damage in Charlottesville, “Like it never even happened.”

SERVPRO® of Charlottesville is Independently Owned and Operated.

Why SERVPRO of Charlottesville is the Trusted Choice for Commercial COVID-19 Disinfecting

12/16/2020 (Permalink)

Technician preparing to disinfect fog with our Electrostatic Sprayer. As a trusted brand in our industry, SERVPRO of Charlottesville can bring your business to a higher standard of clean.

We’re not out of the woods yet, when it comes to the rising number of confirmed COVID-19 cases in the Charlottesville/Albemarle area. According to Virginia Department of Health statistics, the number of reported cases is at an all-time high.

To that end, we at SERVPRO of Charlottesville are “here to help” with our disinfecting service. Cleaning is what we do. We are the trusted brand in cleaning and sanitation. We can bring your business to a higher standard of clean.


  • We have extensive training and equipment.
  • We have more than 50 years of experience and expertise in biohazard decontamination.
  • We have specialized products created for us by our corporate in-house chemists. Among our repertoire of disinfectants are CDC and EPA approved hospital-grade cleaning products, such as SERVPROXIDE.
  • We comply with the cleaning and decontamination standards set by the IICRC , and use the CDC

In addition to disinfecting confirmed COVID-19 cases, we can schedule regular precautionary cleanings, and help your Earlysville, Free Union, Ivy, Crozet, North Garden, Keswick, Lake Monticello, Nellysford, or Wintergreen business become “Certified: SERVPRO Cleaned”.

Call SERVPRO of Charlottesville today at 434-977-5850 for your Certified: SERVPRO Cleaned consultation.

We are locally owned and operated and available for 24/7 Emergency Service

Equipment Spotlight: Commercial Disinfecting for COVID-19 with our new Electrostatic Backpack Sprayer

11/16/2020 (Permalink)

SERVPRO technician using electrostatic sprayer. The backpack electrostatic sprayer covers the application area faster.

Since March 2020, SERVPRO of Charlottesville has been disinfecting area business for COVID-19 confirmed cases, and precautionary disinfecting.

Our Electrostatic Backpack Sprayer, combined with all of our CDC and EPA approved disinfectants, are a win-win solution that allows businesses to reopen safely after a confirmed COVID-19 case.

Why is this important?

  • Our electrostatic sprayer system places a positive charge on the solution before it passes through the nozzle.
  • Most surfaces are either negatively or neutrally charged.
  • Since oppositely charged particles are attracted to each other, the positively-charged disinfectant covers the negative or neutrally-charged surface more completely than traditional application methods.
  • The result is that the dispersed droplets can be applied faster, using less chemical and providing a more uniform coverage of the surface.

Customer Benefits:

  • More complete coverage of a surface
  • 70% faster application; Without a cord to drag around, the backpack electrostatic sprayer covers the application area faster.

For a variety of videos on our cordless backpack electrostatic sprayer, click here.

For more information about our backpack electrostatic sprayer, click here.

Commercial facilities that can benefit from our disinfecting service:

  • Nursing homes/Retirement communities
  • Schools/Colleges/Churches
  • Offices and Warehouses
  • Sports facilities/Fitness centers
  • Airport/ General Aviation/FBO
  • Hotels
  • Restaurants
  • Government Facilities
  • Libraries
  • Apartment complexes
  • Grocery stores
  • Brick and mortar stores
  • Hair salons/ Barber shops
  • Wineries/Breweries/Cideries
  • Fire Stations /Police station
  • City/County offices
  • Post offices
  • Country Clubs/Resorts
  • Day care centers
  • Auto repair shops/Auto dealerships
  • Visitor’s Center
  • Historic sites

Does your business need disinfecting? Call the cleaning experts, SERVPRO of Charlottesville today at 434-977-5858. We are always ‘Here to Help’.

Charlottesville: We Are “Here to Help” with Your Commercial Water Damage Process!

5/7/2020 (Permalink)

Our precision drying equipment is set up safely in the office space.

Say your business has a burst pipe, and now your office is flooded. Now what?

What’s involved in the water damage process to get your business up and running, with minimal disruption to your day to day operation?

At SERVPRO of Charlottesville, it’s more involved than just mopping up the water.

With a focus on worker and occupant safety, controlling the hazards in a water damaged environment is a constant concern.  

Also involved in the water damage process is:

  • Initial inspection and assessment, using our precision equipment, and determining the scope of work
  • Paperwork signed authorizing the work
  • Meticulous documentation (photos, sketches, journal notes)
  • Removal of any unsalvageable items
  • Water extraction, using a variety of high-tech equipment
  • Our precisely placed drying equipment
  • Professional techniques, knowledge, training, and experience
  • Continuous communication with the customers and the insurance adjusters

An example of a commercial water damage job we managed of was JAUNT. This was accomplished with minimal disruption to their day to day work and with safety controls in place. In addition, JAUNT could operate their daily driving schedules without disruption to their passengers.

It’s never a suitable time for an interruption in your business to take care of a water damage emergency. That’s where we come in! We were able to help our local Charlottesville customers so it looked ‘Like it never even happened.’

For our Damage Restoration Process click here.

All our crew chiefs have their IICRC certifications in water damage restoration.

To watch our video on moisture meters, click here.

Does your Business Need Water Damage Restoration? Call SERVPRO of Charlottesville Today at 434-977-5850 for 24/7 Emergency Service!

Viruses Spreading Like Wildfire? SERVPRO of Charlottesville Can Help

2/12/2020 (Permalink)

Worried about Viruses? SERVPRO of Charlottesville offers Cleaning & Disinfecting Services 434-977-5850

Did you know that SERVPRO offers detailed cleaning and disinfecting services?  And that our corporate office has an in-house chemist that works hard to create products for these specialized services? 

Take SERVPROXIDE for example.  SERVPROXIDE was created by SERVPRO and is designed to kill harmful bacteria, viruses and mold on hard surfaces.  Plus, it is an effective sanitizer for soft surfaces.  Below is a list of Bacteria, Viruses, and Fungi that SERVPROXIDE is used for:


  • Enterobacter aerogenes
  • Escherichia Coli (E-Coli) 
  • Klebsiella pneumoniae 
  • Legionella pneumophila 
  • Listeria monocytogenes
  • MRSA (Methicillin-resistant Staphylococcus) 
  • Mycobacterium bovis- BCG (surrogate for tuberculosis) 
  • Pseudomonas aeruginosa 
  • Salmonella enterica 
  • Staphylococcus aureus 


  • Acinetobacter baumannii 
  • Adenovirus 1 
  • Hepatitis A, Hepatitis B, Hepatitis C 
  • Human Immunodeficiency virus type 1 (HIV-1) 
  • Influenza A (H1N1) (Swine Flu) 
  • Influenza B Virus 
  • Norovirus (Feline Calicivirus as surrogate) 
  • Respiratory Syncytial Virus (RSV) 
  • Rotavirus 


  • Bordetella bronchiseptica 
  • Canine Distemper Virus 
  • Canine Parvovirus (PARVO) 
  • Feline Calicivirus 
  • Hantavirus (Prospect Hill Virus)


  • Aspergillus niger 
  • Trichophyton mentagrophytes
  • Trichophyton rubrum 


  • an EPA Hospital Grade disinfectant and sanitizer
  • Carries the EPA’s lowest toxicity rating
  • Requires no PPE
  • Safe for everyday use/ general purpose cleaning

Common areas of use:

  • Federally Inspected Meat and Poultry Processing Plants
  • Gyms, Locker Rooms, Sports Gear
  • Homes, Daycares, Schools, Laboratories
  • Hospitals, Nursing Homes
  • HVAC - Internal and External
  • Poultry Houses, Egg Processing Premises, Hatcheries
  • Restaurants, Refrigerated Storage Units
  • Swine Sanitation Premises
  • Vehicles, Ambulances, Buses, Airplanes, Trains, Boats, Cruise Ships
  • Veterinary Clinics, Animal Pens, Farms

While it is not possible to completely prevent the spread of viruses and germs, there are ways to keep them at bay and we are Here to Help!  Call us today at 434-977-5850

Water Loss in Your Charlottesville Business? We’ve been in Your Shoes

2/12/2020 (Permalink)

Water damage remediation in progress simultaneously with remaining open to help our customers.

There’s a saying that goes, “You can’t understand someone until you’ve walked a mile in their shoes.” And we have been in your shoes when it comes to dealing with a water loss to our business.

In March 2016 we had a water loss at our current location on Quail Run. A faulty pipe valve, in the ceiling of the men’s bathroom, was the culprit.  Amy, our Accounting and HR savant, was here that morning. She recounts, “I entered the building around 7:30 am and immediately heard the rushing sound of water pouring out onto the carpet, pooling, and spreading quickly down the hall. The initial feeling was to panic, followed by taking action.” Our SERVPRO warehouse manager found the source of loss and worked to stop it, while Amy moved vital office equipment off the floor and out of the way of the encroaching flood. Then she called our franchise owner, Earl, and office manager, Krystina.

Another call was put out to the property manager of our office/warehouse, to inform them of the situation and to go through the proper channels to sign the necessary paperwork and forms to authorize us to do the cleanup. Yes! Even we at SERVPRO needed to make sure all the paperwork was done before getting a ‘green light’ to work!

Our crew members got to work identifying and sketching the affected areas, doing ‘Before’ photos, extracting water, and setting up drying equipment.  

Did it cost us in terms of lost business? No. Our highly trained crew members are professionals who know just what to do. We all took care of the office, in addition to helping our customers.

Lessons learned:

  • Empathy for our customers
  • We know that the panic is real
  • We know that it will get better

To learn about our highly trained crew members, click here.

To learn about the importance of being an IICRC Firm, click here.

Stay tuned to find out how we handled a fire in our warehouse!

Call SERVPRO of Charlottesville at 434-977-5850 for Emergency 24-Hour Service

We’re “Here to Help” 24/7/365

Do You Have Mold in Your Charlottesville Commercial Property?

1/14/2020 (Permalink)

We have the training, expertise, and equipment to manage any mold remediation assignment.

Mold is all around us in our environment. You can’t escape it!

Just add water and give it a few days, to encourage the mold to grow.

We get a lot of calls at SERVPRO of Charlottesville concerning mold in commercial buildings. Don’t panic!

We can address these concerns, by finding out:

  • Where is the source of moisture?
  • What needs to be fixed to stop the moisture from entering the workplace?
  • Are any employees experiencing any health effects from this?

If the answer is “Yes” to the Health Issues question, we immediately refer the caller to an Industrial Hygenist for Indoor Air Quality and Mold testing.  

We are able to remediate the mold, not test the mold.

An Industrial Hygenist is able to give the business owner more information through 1.) a full site visual inspection, 2.) collection and testing cultured air and surface samples, and 3.) measuring the moisture levels in the building. Their findings and recommendations are included in a report, or protocol, which is given to the customer.

  • The next step is for the commercial customer to send us the protocol.
  • We can then do an assessment at the business site.
  • Only then, can we give a price range, and scope of work, keeping in mind that there may be unknowns.

For more information on our Mold Remediation Process, click here.

For more information on mold in your commercial building, click here.

SERVPRO of Charlottesville is locally owned and operated and available for Emergency Service 24/7. Call us for Mold Remediation at 434-977-5850.

Restoring Your Charlottesville Commercial Property After A Water Damage Event

12/31/2019 (Permalink)

Our SERVPRO of Charlottesville vehicles are packed up and ready to roll to your commercial water damage site.

Flash flooding and water damage events at Charlottesville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.  For information on our commercial water damage restoration, click here.

About SERVPRO of Charlottesville

SERVPRO of Charlottesville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For more information about our highly trained restoration specialists, click here.

Don’t Lose Business from Frozen Pipes

12/13/2019 (Permalink)

The mess created by frozen pipes can cause significant business interruption.

Now that the Holiday lights are up, this is the time to be proactive in preventing frozen pipes and the damage it can cause for your business.  And the damage can be a devesting interruption, as one local Charlottesville business discovered last winter.  Click here for before and after photos.  Usually, a frozen pipe will rupture from the pressure build up between the water source and an ice blockage. 

Tips for preventing frozen pipes include:

  • Insulate your building, using caulking and weatherstripping, to keep cold air from reaching wall cavities such as crawl spaces, roof spaces/ceilings, and basements.
  • Cover pipes with insulated wrapping or sleeves.
  • Drip water from faucets during extreme freezing weather conditions, to keep the water circulating.
  • Have a back up power/heating source to keep inside temperatures above freezing.
  • Get an Emergency Ready Profile (ERP) appointment scheduled for FREE!! Should a pipe burst and flood your business, an ERP will save valuable time to mitigate the emergency and speed up the cleanup and recovery process.

Click here to learn about our Commercial Water Damage Restoration services

SERVPRO of Charlottesville is available for 24 Hour Emergency service.  We are “Faster to any size Disaster” and are a “Trusted Leader in the Restoration Industry”.

When Disaster Strikes, Will You Be Ruined or Ready?

5/14/2019 (Permalink)

SERVPRO of Charlottesville knows what it is like to experience a commercial damage. We know because we have lived through it.

As many as 50% of businesses close down following a disaster, according to the latest research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood.  The best time for planning for such events is not when the event happens, but well before it happens.  No one ever plans on a disaster, but you can be prepared for it. 

The SERVPRO Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO’s Emergency Ready Profile, your business can receive the benefit of over 50 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order. 

The SERVPRO Emergency Ready Profile Advantage:

  • A no cost assessment of your facility.
    • This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    • It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    • This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO franchise Professional as your disaster mitigation and restoration provider.
    • You have a provider that is recognized as an industry leader and is close by.
  • Identification of the line of command for authorizing work to begin.
    • This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Call SERVPRO of Charlottesville Today to Get Started! 434-977-5850

Is Vandalism Affecting Your Charlottesville Business?

3/27/2019 (Permalink)

Ignoring vandalism can encourage further acts and deter possible customers.

It’s dark. The gate is just slightly open. A dark figure slips through the gate and circles around a small office building. A lone car drives by. But as the sound of the engine fades, so do the headlights and darkness returns to cover the hiding spot of the dark figure. There is a quiet hiss of aerosol for a few moments and then the figure disappears into the night and there is no one to see what has happened until the next morning. In the light of a chilly spring morning, you pull up to begin your work day and see the evidence of what happened the night before: the side of your office has been brightly tagged in paint.

Thankfully, this doesn’t have to be the story of your place of work. You and your team can take steps to deter and hopefully prevent vandalism.

Steps to Take before Vandalism Strikes

To begin, make sure to keep the area around your business well-kept and clean. Well-manicured landscaping and a regularly maintained building can help deter vandalism. You can even use your landscaping to help protect otherwise easy-to-reach marks. Large bushes or plants that are prickly can be placed under and in front of windows and walls that could be targeted.

You can also increase the security around your place of business. Secure gates and entrances to make it harder to enter the premises and keep the area well-lit. You can also add motion-sensor lights or security systems.

If you are the victim of vandalism, make sure to clean up the damage as soon as possible to discourage additional vandalism.

What to Do If You Find Vandalism on Your Property

Steps to clean up vandalism vary greatly depending on the kind. The simplest to clean are cases involving eggs and toilet paper. To clean egg, you will want to act as quickly as possible. Use a garden hose or a combination of soapy water to clean egg off the side of a building or a car. Avoid using a power washer as this can remove paint and damage siding. Toilet paper can persist if you try to pull it down. Instead, use a leaf blower or a long implement like a pool net to gently lift the toilet paper off tree branches and buildings.

Other cases, not as easily remedied, can involve paint or broken windows. If there is broken glass, be very careful to pick up all large pieces and vacuum up any smaller pieces left behind. If there is paint, be very careful with any home remedies as many paint removing products can also harm the materials under the paint, like siding and masonry. If you have any questions about graffiti removal or vandalism cleanup, give our office a call or like us on Facebook to be updated on more tips and tricks like this. 

Commercial and Residential Restoration: Two Very Different Animals

2/13/2019 (Permalink)

We pulled in the generator as well as a full team to tackle this commercial loss.

Our community is made of a diverse number of members. We strive to provide cleanup and restoration services wherever we are needed. As a pipe burst in your grandmother’s basement, and a sprinkler malfunction in a large office building require vastly different techniques for restoration, we have to be flexible and have differing strategies and tools in our arsenal, ready to use.

No Loss is Too Large

Perhaps the most obvious difference between a commercial water loss and a residential loss, is the size of the damage. Almost always, a commercial loss will be bigger and require more equipment and manpower. We have a few strategies for these situations. We are consistently training our team members in more areas and with deeper knowledge, so that in a large loss event, each team member is able to work efficiently and independently, if needed. Additionally, we also have multiple SERVPRO locations close by that we can call upon for equipment and manpower. We work closely with our other franchisees and help each other out, especially in large loss situations. Time is of the essence and often having access to those extra dehumidifiers and air movers can make the difference!

Working with Multiple Stakeholders

Furthermore, in a residential loss, the homeowner is often the only party involved. We can communicate with the homeowner daily and they are making all the decisions. There is also accordingly only one insurance agency with which we are communicating. In the case of a commercial loss, this is not always the case and we train our teams to be prepared for this possibility. For example, in the case of a water loss in an apartment building, there are multiple parties with a stake in the restoration. We need to communicate with the building owner. But if tenants’ belongings are also affected, they may need to file separate claims with their renter’s insurance. In this case, we are prepared to update and coordinate with multiple stakeholders throughout the process.

Work Must Go On

In another scenario, we may be called in to a cleanup that needs to happen while a business is still operating. As a local business, we understand that in the event of a water damage, sometimes closing your doors for even a day is not an option. In these situations, we must modify our processes to allow for clear and safe walkways as well as minimal noise during working hours. We strive to approach these events as a partnership, so that we can minimize inconvenience without compromising the effectiveness of our drying strategies.

Our teams have experienced both sides of these issues. This experience has helped us develop different strategies for losses that are either commercial or residential. So, whether you call us for a flooded basement at home, or an overflowed toilet at the office, while the process may look different, know that we are “here to help.”

High Indoor Air Quality Improves Your Day, but What Improves Your Indoor Air Quality?

7/18/2018 (Permalink)

Discovering the environment of a new job is often a part of the first day. You discover who the jokester is, which desk is closest to the window, and what time of day is best to visit the break room to guarantee the coffee will be fresh. But another vital part of our work environments that we often neglect to evaluate is the Indoor Air Quality (IAQ). As a business owner or a building manager, this element is a vital part of a thriving business and happy and healthy employees.

The sources of pollutants are sometimes hard to identify and are always hard to totally eliminate from a building. They come from multiple sources and some causes, specifically building materials like insulation or paint continuously emit pollutants. In other circumstances though, pollutants that originate in an appliance or building system could be spread at regular intervals or even seasonally when things like air conditioning or the furnace turn on. And still, other pollutants are harder to predict as they are associated with human behavior, such as cleaning or re-decorating.

Thankfully, administrations like OSHA have provided guidelines to give us a baseline for treating and assessing Indoor Air Quality. OSHA suggests considering the following factors when assessing your building’s IAQ: temperature, humidity, ventilation, and the presence of mold and chemicals. Improving these factors can improve the Indoor Air Quality even when the sources of pollutants cannot be totally eliminated.

While this might seem like a lot to remember, we are here to help. Next week we’ll break down how to check these factors and how SERVPRO can help.

SERVPRO Offers a Free Emergency Ready Program to Help Prepare Your Business for Catastrophes Before They Happen

7/11/2018 (Permalink)

Our ERP mobile and desktop applications are easy to both use and understand.

After an emergency happens, we are often plagued with thoughts of how we could have prepared better or what we could have done differently. As a company of individuals who sees the effects of these catastrophes every day, SERVPRO knows the value of quality and thorough planning. That’s why SERVPRO offers a free online emergency preparedness tool to use as part of your business’s contingency plan. This tool, the Emergency Ready Program (ERP) helps organize information into a consolidated location that anyone can access and understand in the event of an emergency.

Consider this tool a snapshot of the building that your business operates in. This snapshot highlights all the pertinent information that you may need in an emergency. It includes detailed descriptions and photographs so that you know what to expect, what to do, and who to call in this situation. Our SERVPRO professionals have seen a lot of emergencies and know exactly which information you and the authorities will need to efficiently respond to these disasters. The more quickly the professionals can get your business up and running, the shorter your disruption will be to your customers and clients.

Our representatives are happy to walk you through the creation of this plan so that you can be sure it’s complete and correctly filled out before it’s ever needed. While this plan is not a complete contingency plan, it does serve as a great supplement and jumping off point for your business’s full contingency plan and can be used to identify problems or holes that may exist in your current plan. Give SERVPRO of Charlottesville a call at 434-977-5850 if you have more questions or register online to start creating your free ERP.

Assessing and Improving your Indoor Air Quality

7/11/2018 (Permalink)

As I sit at my desk and breathe deeply, I’m realizing just how often I take for granted the clean, odorless air that circulates around my workplace. It’s an element of my day that I’m thankful I don’t have to think about. I hope that every workplace around Charlottesville can attain the same level of certainty in its air quality.

The first step to better air quality is assessing what your current air quality status is and which factors are attributing to a less than desirable status. If you’re unsure about your Indoor Air Quality (IAQ), there is no one test that can be done but there are multiple tests and methods that can determine if a problem is present. For example, if your space smells musty or feels stuffy these can be indicators that there is a larger problem present. These are your first indicators and the easiest option. Inspection and regular upkeep are your next options. Having your HVAC and air ducts inspected can tell you if and how these systems are negatively affecting your IAQ. You should schedule regular walk-throughs of your building to inspect for leaks, water damage or other signs of a problem. Additionally, humidity levels can be tested and can be indicators of the possible presence of mold.

Once the problem is identified, the factors that we mentioned in the last blog come into play. Solutions like, regulating the interior temperature of the building, or regulating the humidity present. Solutions might also involve adding better ventilation or just cleaning and inspecting the existing ventilation. And of course, if mold is present, remediation may be necessary.

With these factors in mind, know that SERVPRO is here to help. We’re happy to recommend an Industrial Hygienist to help ensure that your current IAQ is at an adequate level. And if it isn’t, we’re also happy to begin the process to eliminate these problems so that your business can continue to run smoothly.

Water Damaged Charlottesville Business Trusted SERVPRO of Charlottesville

6/8/2018 (Permalink)

On June 1st of 2018 the owner of this Charlottesville Business walked in to find water all throughout due to a busted pipe.  That’s when she called SERVPRO of Charlottesville.  In less than 2 hours we had a crew on site to start the water mitigation process.  After extracting all of the standing water, our crews placed a trailer generator along with our industrial strength air movers and dehumidifiers.    Here is what the customer had to say about our services:

This team was by far the most professional restoration service I have ever worked with in my business.

Response time, attention to detail, thoroughness and consistent effort to address any questions at the close of every conversation were a hallmark of our work with Ryan and the SERVPRO team.  I could not say enough about the process and peace of mind our company had in working through our water issue.                        -Anne

To see the work we preformed, check out our Commercial Before & After Photos page as well as our Commercial Photo Gallery page.

If your Charlottesville business is impacted by Fire or Water Damage, give SERVPRO of Charlottesville a call at 434-977-5850.  And remember, we provide Emergency Service 24/7.

SERVPRO of Charlottesville - Faster To Any Size Disaster!

6/5/2018 (Permalink)

SERVPRO of Charlottesville has started June 2018 off with a “hit the ground running” mentality as we work hard to continue serving those who have been impacted by the massive amount of rainwater that we have received over the past few weeks.  We have received calls for residential as well as multi-building business that have been impacted and were in need of our services.  Several of which were in need of our trailer generator in order to sustain the amount of specialized drying equipment that was needed in order to dry the structure our quickly.  It only took a few hours for all of our equipment to be off of the shelves and in use at customers’ homes and businesses.  Thankfully, SERVPRO of Lynchburg was quick to bring us more equipment, including another trailer generator, and SERVPRO Storm Team sent 5 crews with all of their equipment to further assist those in need.  This is the second time this year that Charlottesville has experienced an unusual high call volume event (the first being in January during the big freeze causing numerous pipes to freeze and then bust) and both times SERVPRO teams from across the country have joined together to get Charlottesville back on its feet.  We are proud to be a part of the SERVPRO family!

Charlottesville Business Owners: Protect Your Documents

5/29/2018 (Permalink)

Contact SERVPRO of Charlottesville if you have important documents that need to be restored.

Did you know that as an addition to our Water, Fire, and Mold restoration services, we offer the following Document Restoration Services?

  • Drying- process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation.
  • Cleaning- we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  • Sterilization- Gamma Irridation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  • Deodorization- once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it. 
  • Destruction- we offer destruction onsite.
  • Digitization- digitizing documents makes them easier to access as well as easier to store.  We use state-of-the-art equipment to turn your paper copy into a digital file. 

Don’t wait for a water or fire damage to happen to your business before learning more.  Contact us now to be ahead of the game should the unexpected happen to your business.

Doctors Office Impacted by Frozen Pipes in January 2018

2/12/2018 (Permalink)

Charlottesville's Doctors Office affected by frozen pipes in January 2018

Due to the extreme temperatures, January 2018 kicked off the New Year with a crazy storm event of frozen pipes.  Immediately following the freezing temperatures was a spike in temperature which caused all the pipes in both homes and commercial buildings to burst and spew water throughout.  We received such a high volume of calls that we had to call for help from franchises in other states (Florida and Texas) as well as have an additional 53’ trailer full of equipment shipped to us from our corporate office.  

One of the commercial buildings affected by this frozen pipe fiasco was a doctor’s office here in Charlottesville.  All 4 suites were heavily saturated with water which caused many of the ceiling tiles and insulation to fall leaving a rather large mess to clean as shown in the given photo.  To see more photos from this commercial loss that our crews re-mediated, check out our photo gallery page as well as our Before & After photos page.

Charlottesville Commercial Restoration Ready

11/16/2017 (Permalink)

Faster To Any Size Commercial Or Residential Charlottesville Disaster

Even though SERVPRO of Charlottesville has only been around since June of 2015, we are ready for whatever happens no matter how large or how small. 

So what is it that gives us the ability to handle any size disaster?   The answer is simple.  As part of a franchise system we have unlimited access to top notch commercial grade equipment available for use with just a quick phone call to one of our neighboring franchises, a large loss division, or our corporate office.  Not to mention the sizable amount of equipment that we have on hand here at our location in Charlottesville.

Since starting, we have already restored multiple water damages and fire damages here in Charlottesville and we are confident we can restore yours.  Charlottesville JAUNT can attest to this.  Check out our Before / After Photos page to see the work performed at JAUNT back in March of 2017.

Faster To Any Size Disaster 434-977-5850

Charlottesville Business Owners: Are You Prepared For a Disaster?

6/2/2017 (Permalink)

Did you know that our franchise here in Charlottesville is locally owned and operated?  Because we are local, we are able to respond to any loss rapidly.  This is crucial for commercial businesses who suffer from a fire or water damage. 

According to Federal Emergency Management Agency (FEMA), 40% of businesses do not reopen following a disaster and another 25% only last about a year after a loss.  Those are freighting statistics.  So if you are a business owner in Charlottesville or surrounding cities, allow us to help ease your mind. 

For starters, there are ways to lower the chances of a disaster happening.  One way is to have a schedule set in place for maintenance of all equipment and systems located within the building.  Also, be sure to keep an eye on the condition of the buildings gutter system.  Be sure to inspect the roof for any damage following a heavy rain or windstorm.  For more prevention tips, follow the link below.

Should a fire or water loss occur, it is very important to minimize the damage.  This too requires some pre-planning.  Locate all the water shut offs within the building and communicate where they are to all parties necessary so that it is not a struggle to find in the event of a water damage.  Also, have a list of any and all contacts that you would need in the case of an emergency.  If you would like help on being prepared, give us a call at -434-977-5850.  We are more than happy to set up an Emergency Ready Profile (ERP) for your business at no charge.

Charlottesville: There is a Difference Between Commercial & Residential Restoration

5/24/2017 (Permalink)

When it comes to comparing a commercial water loss and a residential water loss size is obviously a dividing factor.  However, there are many more differentiating factors to consider than just the size of the building in order to successfully complete the restoration process. 

For starters, what type of commercial building is it?  Is it an apartment complex of which multiple units have been affected and within each unit a tenants contents have been affected?  It is not uncommon in a situation like this that each tenant will need to file a claim with their insurance to which each claim handler will be looking to the restoration company will be looking for continual job updates along with each tenant and the property manager of the apartment complex.  The number of individuals that need to be constantly informed can add up rather quickly in this scenario. 

Or perhaps the commercial building is an office that cannot afford to stop work while the water restoration is taking place.  In this instance, the restoration company now has to be mindful of the employees who need clear walkways, workable space at their desks, and minimal noise to efficiently answer phones.  Setting up drying equipment becomes a little trickier when taking these factors into consideration versus working in an area that will be vacant until the mitigation is complete. 

Here at SERVPRO of Charlottesville, our teams have experienced the above scenarios and more!  We take great pride in solving what some may view as a challenging situation.  Our philosophy?  View each situation as an opportunity rather than a problem.