Protect Your home from Water Damage this Fall: Essential Tips

8/19/2024 (Permalink)

A Charlottesville home experienced water damage and our expert crews tackled the demolition and drying processes.

As leaves begin to change and the air turns crisp, fall brings its own set of challenges for homeowners - particularly when it comes to preventing water damage. With the seasons increased rainfall and potential early frosts, taking proactive steps now can save you from costly repairs down the road. At SERVPRO of Charlottesville, we understand the importance of protecting your home from water damage. here's how you can prepare your home for the fall season.

1. Clean your gutters and downspouts
2. Inspect and repair your roof
3. Seal windows and doors
4. Check your homes foundation 
5. Maintain your sump pump
6. Prepare your yard
7. Get professional help when needed

Despite taking all the right precautions, water damage can still occur, so it's important to be prepared for the unexpected. Reviewing your homeowner's insurance policy to ensure you have adequate coverage for water damage is a smart step. You might also consider adding flood insurance if you live in a high-risk area. 

Even with the best preparations, water damage can still occur. If you do find yourself facing water damage this fall, don't hesitate to call the experts at SERVPRO of Charlottesville. Our team is available 24/7 to help mitigate damage and restore your home to its preloss condition. 

Taking the time now to prepare your home for fall can help prevent water damage and give you peace of mind as we head into the cooler months. For more tips or assistance with water damage, contact SERVPRO of Charlottesville - we're here to help. 

Top Causes of Home Fires in Charlottesville

8/19/2024 (Permalink)

A SERVPRO crew member is tackling demolition at a Charlottesville home that experienced fire damage.

In Charlottesville, VA, as in many other parts of the country, the leading causes of house fires are generally consistent. Understanding these causes can help residents take preventative measures to protect their homes and families. The top causes of home fires in Charlottesville include;

1. Cooking - Related Fires: Cooking is the leading cause of home fires, often due to unattended cooking, grease fires, or flammable items left too close to the stove.
2. Heating Equipment: During the colder months, the use of heating equipment such as space heaters, wood stoves, and fireplaces increases, making it a common cause of fires in Charlottesville.
3. Electrical Fires: Electrical fires can occur due to faulty wiring, overloaded outlets, or the improper use of extension cords. In older homes, which are common in Charlottesville, outdated electrical systems may pose a higher risk. 
4. Smoking Indoors: Smoking is another leading cause of home fires, particularly when cigarettes are not properly extinguished. 
5. Candles: Candles add ambiance to a home, but also pose a fire risk if left unattended or placed near flammable materials. 

By being aware of these common causes of house fires in Charlottesville and taking appropriate precautions, you can significantly reduce the risk of fire in your home. Regular maintenance, attentiveness, and proper use of household items are key to keeping your home safe from fire hazards. 

Dealing with Water Damage? SERVPRO of Charlottesville is Here to Help

8/9/2024 (Permalink)

SERVPRO crews are always equipped and ready to take on any disaster that comes your way.

Water damage can strike when you least expect it, whether it's due to a burst pipe, appliance malfunction, or heavy rainfall. The key to minimizing damage is to act quickly and bring in professionals who can effectively handle the situation. That's where SERVPRO of Charlottesville comes in. 

Water damage can happen in many ways, including:

Leaking or Burst Pipes - Aging or damaged pipes can lead to sudden leaks or bursts, flooding your home or business. 

Appliance Failures - Malfunctioning dishwashers, washing machines, or water heaters can cause significant water damage. 

Flooding - Heavy rains and storms can overwhelm drainage systems, leading to water intrusion. 

Water damage can quickly escalate if not addressed promptly. Within hours, water can seep into floors, walls, and furniture, leading to structural damage and potential microbial growth. The longer water sits, the more extensive the damage can become. That's why it's crucial to act fast. 

Taking preventative measures can help reduce the risk of water damage. Regularly inspect your plumbing for leaks, replace aging appliances, and ensure proper drainage around your home. These simple steps can save you from costly repairs in the future. 

Our experienced team at SERVPRO of Charlottesville is equipped with the tools and expertise to handle water damage of any size. We offer 24/7 emergency services, ensuring we're available whenever disaster strikes. From water extraction and drying to complete restoration, we take of every step to get your property back to normal. 

Understanding the Impact of Fire Damage and How SERVPRO of Charlottesville Can Help

8/9/2024 (Permalink)

A home in Charlottesville suffered a fire loss. SERVPRO crews are pictured removing debris and starting clean-up.

When a fire strikes, the damage extends far beyond what's visible. The flames, smoke, and soot can wreak havoc on your property, leaving behind structural damage, unpleasant odors, and health risks. Even after the fire is extinguished, the aftermath can be overwhelming. 

At SERVPRO of Charlottesville, we understand the challenges of fire damage and the urgency of restoring your home or business to it's pre-fire condition. Our team of highly trained professionals is equipped with the knowledge and tools to handle every aspect of the restoration process - from soot and smoke removal to deodorization, contents removal, and demolition, you can count on us to be there when you need us most. 

If you're dealing with the aftermath of a fire, don't hesitate to reach out to SERVPRO of Charlottesville. We're here to support you every step of the way. 

When Storms Strike, Know Who to Call

8/8/2024 (Permalink)

A carpet is being ripped out because it was affected by water damage due to a rain storm.

Storms can strike with little warning, leaving behind a trail of destruction. From heavy rains causing flooding to high winds damaging roofs and siding, the impact on your home can be severe. These weather events can lead to water damage, microbial growth, and structural issues that compromise the safety and comfort of your living space. 

At SERVPRO of Charlottesville, we understand the urgency of storm damage restoration. Our team is equipped with the expertise and tools to quickly assess the damage, provide efficient clean-up, and restore your property to it's rep-storm condition. Whether it's water extraction, mold remediation, or demolition, we're here to help you navigate the aftermath of any storm. 

When the unexpected happens, trust SERVPRO of Charlottesville to make it "Like it Never Even Happened". 

Preparing for Hurricanes in Charlottesville

8/6/2024 (Permalink)

This rug experienced water damage caused by leaking pipes due to rain.

Hurricane season is here, and while Charlottesville may not be on the coast, we can still experience the effects of these powerful storms. It is crucial to be prepared to protect your home, your family, and your peace of mind. There are numerous tips to better prepare you for hurricanes, such as creating an emergency kit, securing your property, staying informed, and knowing wo to call if you need assistance. 

• Create an emergency kit. Your emergency kit should include essentials such as water, non-perishable food, flashlights, batteries, and first aid supplies. It is important to remember to pack enough supplies for each individual in your household, including pets. 
• Secure your property. Inspect your home for potential hazards. Trim trees and bushes that may cause damage to your home during high winds. Secure outdoor furniture and decorations, and ensure that your gutters and drains are clear to prevent flooding. 
• Stay informed. Be sure to keep an eye on local weather updates and sign up for emergency alerts. Knowing when a storm is approaching gives you the time you need in order to secure your home and get to a safe location if necessary.
• Know who to call. After the storm, damage to your property can be overwhelming. That's where SERVPRO of Charlottesville steps in. Our team is ready to assist with storm damage cleanup and restoration, helping you get back on your feet as quickly as possible. 

Being prepared is the best defense against the unpredictable nature of hurricanes. Call us today and we'll help make your emergency "Like it Never Even Happened". 

Understanding the Top Three Causes of Home Fires in Charlottesville, VA

7/24/2024 (Permalink)

A SERVPRO crew member doing demo in a Charlottesville home that caught on fire.

When it comes to home fires, understanding the common causes can make a significant difference in prevention. In Charlottesville, VA, the three most recurrent reasons for home fires include:

Cooking Related Incidents – Cooking is the leading cause of home fires and injuries in Charlottesville. Unattended cooking, grease fires, and accidental spills can quickly escalate into dangerous situations. It is essential to stay aware and never leave the kitchen while prepping a meal, especially when using high heat or oil.

Heating Equipment – During colder months, many residents rely heavily on heating equipment to stay warm. However, improper use or malfunctioning heaters can lead to fires. Space heaters, fireplaces, and wood stoves must be used with caution. Always keep flammable items away from heat sources and ensure that your equipment is well-maintained and functioning properly.

Electrical Malfunctions – Faulty wiring, overloaded circuits, and outdated electrical systems are significant fire hazards. In Charlotteville’s older homes, the risk is even greater. Consistent inspections by a licensed electrician can help identify and correct potential concerns before they cause the fire. Avoid using extension cords for permanent solutions and ensure all electrical work is up to date.

Understanding and addressing these common causes is the first step in prevention. Some practical tips to avoid these dangers include staying attentive while cooking a meal, using heated equipment safely, and ensuring electrical safety in your home. By staying informed and taking proactive measures, you can significantly reduce the risk of home fires. At SERVPRO of Charlottesville, we’re committed to helping you protect your home and family. If you ever experience a fire, our team is ready to assist with expert restoration services. Stay safe, and do not hesitate to reach out to us for all of your fire prevention and restoration needs.

Top Three Causes of Mold Outbreaks in Charlottesville Homes?

5/28/2024 (Permalink)

We are leaders in mold remediation services in Albemarle County.

Our local Charlottesville team is highly trained and certified to mitigate and restore mold damage in homes and commercial businesses. In Charlottesville, mold outbreaks can stem from various factors, but the top three causes are typically:

1. Humid Climate: Charlottesville experiences a humid subtropical climate characterized by warm summers and cool to mild winters. High humidity levels create an ideal environment for mold growth, especially in poorly ventilated areas such as basements, attics, and bathrooms. During humid weather, condensation on windows and walls can also contribute to moisture buildup, promoting mold proliferation.

2. Water Intrusion: Water intrusion from sources like leaky roofs, damaged plumbing, faulty seals around windows and doors, or flooding during heavy rain events can introduce excess moisture into buildings. Once water infiltrates building materials, it creates damp conditions conducive to mold growth. If not promptly addressed, water intrusion can lead to extensive mold infestations, compromising indoor air quality and structural integrity.

3. Poor Ventilation: Inadequate ventilation exacerbates moisture buildup indoors, creating stagnant air and trapping humidity. Areas with poor ventilation, such as bathrooms, kitchens, and crawl spaces, become breeding grounds for mold. Without proper airflow to dissipate moisture, condensation accumulates on surfaces, providing the moisture mold needs to thrive.

Addressing these primary causes of mold outbreaks requires implementing moisture control measures, improving ventilation systems, and promptly addressing water leaks and intrusion issues.

Call Us Today!

When your home or commercial business has mold damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

HVAC System Failure Could Have Been Avoided in Crozet?

5/21/2024 (Permalink)

We respond to property damage emergencies 24/7 in Albemarle County.

Our local Charlottesville team is a leader in water damage restoration services. For years, Crozet residents have relied on us to mitigate and restore property damage quickly and efficiently.

Water damage caused by a failed HVAC system can vary widely based on several factors, including the extent of the damage, the size of the affected area, the type of materials to be replaced, and the methods required to complete the restoration.

The total cost to restore water damage from a failed HVAC system can range from a few thousand dollars for minor incidents to tens of thousands of dollars or more for severe damage requiring extensive repairs and remediation. Addressing water damage promptly minimizes costs and prevents further damage to the property.

Additionally, homeowners' insurance may cover some or all of the restoration costs, depending on the policy terms and the cause of the damage. We have established relationships with all major insurance companies and can assist home and business owners with the insurance process and paperwork.

Why are we a top choice for water damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Independently owned and operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Crozet has water damage from an appliance failure, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

High Praise from Storm Damage Customers in Charlottesville?

5/14/2024 (Permalink)

We restore storm damage 24 hours a day in Albemarle County.

Our local Charlottesville team is a trusted leader in storm damage restoration services. Our technicians have the training, experience, and equipment to mitigate and restore storm damage, no matter how extensive the damage may be. Here are some Google reviews from some recent customers:

“We had a tree fall through our roof during a storm and sustained considerable water damage to our home. Jonathan, Dylan, and Lemuel from SERVPRO did an incredible job inspecting the damage and getting things dry quickly so that we could continue with our home repair process. On top of that, they were thorough and extremely polite, always answering questions and cleaning up after themselves. Can't recommend this trio highly enough.” A Harmon

Positive: Professionalism, Punctuality, Quality, Responsiveness

“Justin, James, and crew came by tonight after a long day and did an OUTSTANDING job. Very professional, personal, and good all-around guys! They were thorough and offered great general advice on things to maintain a quality basement. I would say this is the best cleaning service I have EVER dealt with. I 100% recommend these guys as you will not be disappointed! Take my word A+++. Thank you all!” P Sentz

Call Us Today!

When your home or commercial business in Charlottesville has a storm damage emergency, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Smoke From Nearby Fire Infiltrates Charlottesville Home?

5/7/2024 (Permalink)

We restore smoke and soot damage in Albemarle County.

Our local Charlottesville team is a trusted leader in smoke and smoke odor removal services. Removing smoke and smoke odor from a home often requires specialized equipment and techniques. Here are some examples of the kinds of equipment we may use for this purpose:

Air Purifiers and Filtration Systems: High-efficiency particulate air (HEPA) and activated carbon filters can help remove smoke particles and odor from the air.

Ozone Generators: Ozone generators produce ozone, a molecule that can effectively neutralize smoke odor by breaking down odor-causing compounds.

Thermal Foggers: Thermal fogging equipment disperses a deodorizing fog containing specialized chemicals that can penetrate porous surfaces and neutralize smoke odor molecules.

Hydroxyl Generators: Hydroxyl generators use ultraviolet (UV) light to produce hydroxyl radicals, which react with and neutralize odor molecules in the air. Hydroxyl generators are safe for use in occupied spaces and can effectively eliminate smoke odor without leaving behind any chemical residues.

HVAC Cleaning and Ductwork Sealing: Smoke particles and odor can accumulate in HVAC systems and ductwork, spreading throughout the home when the system is in operation. Professional HVAC cleaning and ductwork sealing can help remove smoke residue and prevent its re-entry into the indoor environment.

Call Us Today!

When your home or commercial business in Charlottesville sustains fire damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

What Are Some Techniques Used to Professionally Remove Mold from Furniture in Scottsville?

4/30/2024 (Permalink)

We are trained and certified to clean and restore mold-damaged belongings in Albemarle County.

Our local Charlottesville team is trained and certified to restore mold damage and mold-damaged belongings. When your home is exposed to a mold outbreak, mold can infiltrate porous materials such as carpets, upholstery, and drywall, making it challenging to eradicate with DIY methods. Our technicians have the expertise, equipment, and specialized cleaning agents necessary to effectively remove mold spores from these materials, reducing the risk of future growth and ensuring thorough remediation.

Mold remediation specialists use various techniques to clean mold-damaged upholstered furniture safely. They typically start by thoroughly vacuuming the furniture with HEPA-equipped vacuums to remove surface mold spores. Then, they may apply specialized cleaning solutions designed to break down mold stains and odors while being safe for the fabric.

Steam cleaning is often employed to penetrate the upholstery fibers, effectively sanitizing and removing embedded mold spores. For more delicate fabrics, dry cleaning methods may be used to avoid water damage.

Throughout the process, specialists minimize moisture exposure to prevent further mold growth. Finally, the furniture is thoroughly inspected to ensure the mold spores and stains have been effectively removed, leaving the furniture clean, sanitized, and safe for use.

Call Us Today!

When you have a mold outbreak in your Scottsville home or commercial business, our local Charlottesville team is Here to Help® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Springtime Thunderstorm Causes Damage to Properties in Charlottesville?

4/23/2024 (Permalink)

We are leaders in storm damage restoration services in Albemarle County.

Our local Charlottesville team responds to storm damage emergencies throughout the year. Many parts of the United States experience thunderstorms during the spring, and Charlottesville is no exception. Spring is a transitional period when warm, moist air from the Gulf of Mexico often clashes with cooler air masses, creating unstable atmospheric conditions conducive to the formation of thunderstorms.

As temperatures rise and weather patterns become more dynamic in the springtime, the likelihood of thunderstorms increases. These thunderstorms can bring heavy rain, lightning, strong winds, and occasionally hail to Charlottesville.

Residents of Charlottesville and surrounding areas need to be prepared for springtime thunderstorms by staying informed about weather forecasts, having emergency plans in place, and taking appropriate precautions to stay safe during severe weather events.

The National Weather Service offers a storm preparedness activity, where participants build a preparedness kit. The activity reviews the types of items and quantities that should be on hand and stored in the home to prepare for a major weather event. The activity also discusses the best places to store emergency supplies in the home, which items are the most important and why, expiration dates, and emergencies where you may have to take shelter away from home.

You never know when the next big storm will blow in, so being prepared means you will be ready for inclement weather when it occurs.

Call Us Today!

When your Charlottesville home or commercial business has a storm damage emergency, our local Charlottesville team is Here to Help® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Weathering the Strom – How SERVPRO Services Can Restore Your Home After Disaster Strikes

4/23/2024 (Permalink)

SERVPRO Building

When a storm rages through your neighborhood, leaving destruction in its wake, it’s not just the physical damage that’s overwhelming. The emotional toll can be equally as daunting. In times of crisis, having a reliable partner to aid you in navigating the aftermath is crucial. That’s where SERVPRO® comes in. With our expertise and commitment to restoring homes and businesses, we stand as a beacon of hope amidst the chaos. In this blog post, we’ll explore how SERVPRO services can be your lifeline during and after storms.

Storms can unleash a fury of wind, rain, and sometimes hail, leaving behind a trail of devastation. From flooded basements to roof damage and everything in between, the aftermath of a storm can be overwhelming. Beyond the visible damage, there is also a risk of microbial growth, mildew, and structural issues if not addressed promptly and effectively.

As a leading restoration company, SERVPRO of Charlottesville specializes in mitigating the damage caused by storms. Our team of trained professionals understands the urgency of the situation and works quickly to assess the damage and implement a comprehensive restoration plan. From water extraction and drying, to mold remediation, SERVPRO offers a full suite of services to restore your property to its pre-storm condition.

In the aftermath of a storm, every minute counts. That’s why SERVPRO offers 24/7 emergency response services. Whether it’s in the middle of the night or a holiday weekend, our team is ready to spring into action at a moment's notice. By arriving promptly and addressing the situation, we can prevent further damage and begin the restoration process right away. SERVPRO utilizes state-of-the-art equipment and advanced techniques to ensure the most effective restoration possible. From high-powered water extraction tools to industrial-grade dehumidifiers and air movers, we have everything needed to tackle even the most severe storm damage. Our team is also trained in the latest restoration techniques to be sure the job is done correctly the first time.

Perhaps, most importantly, SERVPRO provides peace of mind during a time of uncertainty. Knowing that you have a trusted partner by your side, guiding you through the restoration process, can make all the difference. From start to finish, SERVPRO is committed to restoring your home or business and helping you get back on your feet as swiftly as possible.

Keswick Community Relies On Us to Restore Stormwater Damage?

4/16/2024 (Permalink)

We respond to storm damage emergencies 24 hours a day in Albemarle County.

Our local Charlottesville team is a trusted leader in water damage mitigation and restoration services. Keswick residents rely on us to respond quickly to water damage emergencies. Once on-site, we immediately begin the mitigation process, as follows:

Move-Out and Pack-Out Services

When needed, we can organize an efficient relocation of your belongings to protect your belongings from further damage.

Emergency Water Removal

We use industrial-grade water extraction equipment to remove most of the water. This helps the drying time and prevents secondary water damage and mold and bacterial growth.

• Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
• Infrared cameras find “hidden” water behind walls and ceilings
• Submersible and gas-powered pumps are used for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

Why are we a top choice for storm damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Keswick has a water damage emergency from heavy rain, our local Charlottesville team is Here to Help® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Electric Bike Battery Explodes in Garage and Causes Fire Damage in Scottsville Home?

4/9/2024 (Permalink)

We restore fire damage 24 hours a day in Albemarle and Fluvanna Counties.

Our local Charlottesville team is trained and certified to restore fire damage “Like it never even happened.” Scottsville residents know they can rely on us 24/7 to respond to fire damage emergencies. Electronic bikes can cause fire damage if the lithium battery explodes. Here are some fire prevention safety tips from the New York Fire Department for devices powered by lithium batteries:

• Buy an electric bike that is certified by a qualified testing laboratory
• Follow the manufacturer’s instructions for charging and storage
• Always use the manufacturer’s cord and power adapter made specifically for the bike
• Do not leave an electric bike unattended while it’s charging, and don’t leave it charging overnight
• If a battery overheats or you notice an odor, a change in shape or color, leaking, or odd noises, stop using it immediately
• If the battery reacts in an alarming way, and it is safe to do so, move the device away from anything that can catch fire and call 911
• Keep batteries and devices at room temperature. Do not place them in direct sunlight.
• Store batteries away from anything flammable
• Do not use aftermarket batteries
• Do not charge an electronic device under your pillow, on your bed, or near a couch
• Do not block your primary way into and out of the building with an e-bike
• Do not leave an e-bike in a child’s room

Call Us Today!

When your home or commercial business in Scottsville has fire damage, our local Charlottesville team is Here to Help® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Broken Pipe Cause of Water Damage in Charlottesville Home?

4/2/2024 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Our local Charlottesville team is a trusted leader in water damage restoration services. Broken pipes are a common cause of water damage, and each type of pipe used today has its advantages and disadvantages as follows:

Copper Pipes

Advantages: Copper pipes are durable, resistant to corrosion, and can withstand high temperatures. They have a long lifespan and are relatively easy to install.

Disadvantages: Copper pipes can be expensive compared to other materials. They may also be subject to theft due to their scrap value, and in areas with acidic water, copper pipes may corrode over time.

PEX (Cross-linked Polyethylene) Pipes

Advantages: PEX pipes are flexible, making them easy to install in tight spaces without requiring joints. They are more affordable than copper pipes and resistant to corrosion and freezing.

Disadvantages: PEX pipes can degrade when exposed to sunlight, limiting their use in outdoor applications. They may also be susceptible to damage from rodents and certain chemicals.

CPVC (Chlorinated Polyvinyl Chloride) Pipes

Advantages: CPVC pipes are lightweight, easy to install, and resistant to corrosion and scaling. They can withstand high temperatures and are less expensive than copper pipes.

Disadvantages: CPVC pipes may become brittle over time, especially in areas with high chlorine levels in the water supply. They are also sensitive to UV exposure and should not be used outdoors.

Call Us Today!

When your home or commercial business in Charlottesville has water damage from a broken pipe, our local Charlottesville team is Here to Help® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Water Damage Caused by Spring Ice Dam Formation in North Garden?

3/26/2024 (Permalink)

We are leaders in ice dam damage restoration services in Albemarle County.

Our local Charlottesville team has been restoring water damage in North Garden for many years. While ice dams are most commonly associated with winter and cold weather climates, they can still occur in the spring, particularly during fluctuating temperatures. Here's how it can happen:

Snow accumulation: If a snowstorm occurs late in the winter or early in the spring, there may still be snow on the roof when temperatures rise.

Temperature fluctuations: Spring in Virginia can bring varying temperatures, with days warming up above freezing and nights dipping below freezing. During the day, the sun can also heat the roof's surface.

Melting and refreezing: When the temperature rises during the day, or when the sun hits the roof, the snow on the roof can start to melt. However, as the temperature drops again at night, this melted snow can refreeze along the eaves and gutters, forming ice dams.

Water backup: As more snow melts during the day and refreezes at night, it can create a cycle of ice dam formation. Water from melting snow can get trapped behind these ice dams and infiltrate the attic space, causing water damage.

Homeowners should know the potential for ice dams and take preventive measures, such as ensuring proper attic insulation, ventilation, and roof maintenance, to reduce the risk of ice dam formation and water damage.

Call Us!

When your home or commercial business in North Garden has ice dam damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Signs of Hidden Frozen Pipe Damage in Scottsville?

3/19/2024 (Permalink)

We restore water damage day and night in Albemarle and Fluvanna Counties.

Our local Charlottesville team is a trusted leader in water damage restoration services. Here are some of the symptoms of hidden frozen pipe damage:

Low water pressure:  A sudden decrease throughout your home can indicate frozen or partially blocked pipes. When pipes freeze and thaw, they can become damaged or develop blockages.

Discolored water: If you notice discolored or rusty water when you turn on your taps, it could indicate pipe corrosion caused by freezing and thawing.

Strange odors: If you notice musty or moldy odors in your home, it could be a sign of water damage from a hidden pipe leak.

Water stains or mold growth: Look for water stains on ceilings, walls, or floors. These stains can indicate that water is leaking from a hidden pipe.

Puddles or water damage in unusual places: Keep an eye out for puddles or water damage in areas where you don't typically expect to find water.

Increased water bills: If your water bills suddenly increase without apparent reason, they could be due to a hidden pipe leak.

Sounds of running water: If you hear running water when no faucets or appliances are used, it may indicate a hidden pipe leak.

Decreased water temperature: A sudden drop in hot water temperature or inconsistency in water temperature can signify a frozen or damaged hot water pipe.

Call Us Today!

When your home or commercial business in Scottsville has water damage from frozen pipes, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

SERVPRO® of Charlottesville is a Top Choice for Commercial Restoration Services?

3/12/2024 (Permalink)

We offer a wide range of commercial services in Albemarle County.

Our local Charlottesville team has been providing commercial restoration services to the Charlottesville business community for many years. Our team has the training, equipment, and experience to perform a wide variety of commercial cleanup and restoration services. Our team has extensive experience working in all types of buildings and workplace settings.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

We provide a full range of commercial property damage restoration services, including:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

While our reputation primarily rests on our expertise in fire and water mitigation and restoration services, it's worth noting that we offer a diverse range of commercial deep-cleaning solutions. These services go beyond the conventional janitorial offerings and are designed to uphold the impeccable appearance of your business: 

• Biohazard and Sewage
• Air Ducts and Heating, Ventilation and Air Conditioning (HVAC)
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls and Hard Floors
• Odor Removal and Deodorization
• Vandalism

Call Us Today!

When your commercial business in Charlottesville has property damage and you need cleanup and restoration services, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Ice Dams Cause of Electrical Damage in Charlottesville Home?

3/5/2024 (Permalink)

We restore ice dam damage 24 hours a day in Albemarle County.

Our local Charlottesville team restores water damage from ice dams every winter. Ice dams can cause electrical damage to a home through a series of interconnected events. When ice dams form on a roof, they block the natural flow of melting snow and ice. As a result, water can back up under the shingles, infiltrating the attic and potentially reaching the interior walls and ceilings. This water intrusion poses several risks to the home's electrical system:

Wiring Exposure: Electrical wiring is routed through the attic and walls in many homes. When water from ice dam-related leaks reaches these areas, it can contact electrical wires and connections. This exposure can lead to short circuits and electrical malfunctions.

Electrical Fixture Damage: Water infiltration can damage electrical fixtures such as outlets, switches, and light fixtures in the attic or along affected walls. Damaged fixtures can become safety hazards and require replacement.

Junction Box Issues: Water reaching electrical junction boxes or panels can cause corrosion or damage to the connections and circuit breakers. This can lead to electrical outages and increased fire risks.

Fire Hazard: When water and electricity mix, there is a heightened risk of electrical fires. Moisture in contact with wiring can create conditions conducive to electrical arcing, sparking, and overheating, potentially causing a fire.

Safety Concerns: Electrical damage from ice dams can compromise the safety of the home's occupants. Faulty electrical systems can lead to shocks, electrocution, and other hazards.

Call Us Today!

When your home or commercial business in Charlottesville has water damage from ice dam formation, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Mold Damage Results from Burst Pipe in Charlottesville Home?

2/27/2024 (Permalink)

We restore water damage 24 hours a day in Albemarle County.

Our local Charlottesville team is a trusted leader in water damage restoration services. Excess moisture from water leaks from burst frozen pipes creates the perfect conditions for mold to propagate and thrive. Water and mold outbreaks resulting from a burst frozen pipe require professional mitigation and restoration for several reasons:

Highly Trained and Certified: Our professionals have the training and experience to accurately assess the extent of damage. They can identify hidden issues and determine the best course of action to mitigate and restore the affected areas effectively.

Proper equipment: Restoration professionals can access specialized equipment such as industrial-grade dehumidifiers, air movers, moisture meters, and antimicrobial treatments. These tools are essential for thorough drying, disinfection, and mold remediation.

Mold remediation: Mold can develop rapidly in moist environments following water damage. Professionals will address the water damage to minimize the chances of the mold returning once the mold removal process is complete.

Complete restoration: Professionals offer comprehensive restoration services, from drying and decontaminating affected areas to repairing and replacing damaged materials and ensuring the affected space is restored to its pre-damage condition.

Call Us Today!

When your home or commercial business in Charlottesville has water and mold damage from frozen pipes, our local Charlottesville team is always Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

What Are Some Signs of Ice Dam Damage in My Charlottesville Home?

2/20/2024 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local Charlottesville team has been responding to property damage emergencies in Crozet for many years. Cleaning rain gutters can help prevent ice dam damage, and here’s why:

Due to fluctuating temperatures, ice dams form when snow on your roof melts and then refreezes at the eaves or gutters. When your gutters are clogged with leaves, debris, or ice, it obstructs the natural flow of water from melting snow. This trapped water has nowhere to go and can eventually seep under your shingles, damaging the roof's structure and causing leaks inside your home.

Properly maintained gutters allow water to flow away from your roof and home, reducing the chance of ice dam formation. Ensuring that your gutters are clean and debris-free creates a clear pathway for water to drain, preventing it from accumulating at the eaves where ice dams typically form.

Regular gutter maintenance, especially before the winter season, is a proactive measure to safeguard your roof from ice dam-related damage. It complements other preventive steps like insulating your attic, improving ventilation, and using heat cables or ice and water shield membranes to minimize the risk of ice dams. In combination, these measures help maintain the integrity of your roof and protect your home from potential ice dam damage during the cold months.

Call Us Today!

When your home or commercial business in Crozet has ice dam damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

What Are Some Signs of Ice Dam Damage in My Charlottesville Home?

2/13/2024 (Permalink)

We restore ice dam damage in Albemarle County.

Our local Charlottesville team responds to winter storm damage emergencies 24 hours a day. Ice dams can cause significant damage to a house in cold, snowy regions. These dams form when warm air from the house melts snow on the roof, refreezing at the eaves. The damage includes:

Roof Strain: The weight of ice dams can stress the roof structure, potentially leading to leaks, structural damage, or even collapse.

Water Leaks: Melted snow trapped by ice dams can seep under shingles, causing interior water damage to walls, ceilings, and electrical systems.

Gutter and Downspout Issues: Ice dams can damage or detach gutters and downspouts due to their weight, necessitating costly repairs.

Icicle Formation: Alongside ice dams, icicles can form, posing safety hazards and damaging the roof and gutters.

Mold and Mildew: Moisture from ice dams can foster mold and mildew growth in walls and ceilings, affecting indoor air quality.

Insulation Damage: Infiltrating water can saturate and damage insulation, reducing effectiveness and increasing energy costs.

Energy Loss: Ice dams often result from poor attic insulation and ventilation, increasing energy expenses.

To prevent these issues, homeowners should improve attic insulation and ventilation and address interior heat leaks. Safely removing snow from the roof and using heating cables or roof rakes can help prevent ice dams. Proper winterization and maintenance are essential for safeguarding your home against ice dam-related damage.

Call Us Today!

When your home or commercial business in Charlottesville has ice dam damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Charlottesville Businesses Rely On Us to Restore Fire Damage?

2/6/2024 (Permalink)

We are leaders in commercial property damage restoration services in Albemarle County.

Our local Charlottesville team follows a comprehensive, seven-step process to restore fire damage.

Step 1: Emergency Contact

We will ask questions regarding the fire damage event to help us respond immediately with the appropriate equipment and resources. 

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event to help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

We conduct a thorough inspection and provide an assessment of the damage.

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs or major repairs like the reconstruction of various areas or rooms in a business or home.

Call Us Today!

When your commercial business or home in Charlottesville needs fire damage restoration services, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Charlottesville Business Community Sings Our Praises?

1/30/2024 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local Charlottesville team is dedicated to assisting commercial businesses with all their restoration needs. Here are some recent Google reviews from some of our happy customers:

“The Charlottesville SERVPRO team are miracle workers. When my church building flooded, they were there immediately to step in and help get things under control and back to normal. I can’t say enough good things. Their team was professional and honest. I’d recommend them to anyone!” Cason Curriden

“I am the Property Manager at an apartment community in Charlottesville, VA. I had a mess of a bathroom in a move-out apartment. Hank was very helpful in doing the first inspection, photos, and scheduling. Dillon & Joe did the tough "dirty" job with expertise! I appreciate all the efforts and am highly appreciative and pleased with the end result!” Ashley Lowery

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Why are we a top choice for commercial restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Independently Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your commercial business or home in Charlottesville needs cleanup and restoration services, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

Can Low Water Pressure Be a Sign of Frozen Pipe Damage in Charlottesville?

1/23/2024 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local Charlottesville team restores water damage throughout the year. During the winter, frozen pipes are a  common threat to homes and commercial businesses. When water pipes freeze, the water inside them can expand, leading to cracks or bursts in the pipes. Once the pipes thaw, water can leak from these damaged areas, resulting in reduced water pressure throughout your plumbing system. Here are some signs that low water pressure may be due to frozen pipe damage:

Sudden Drop in Pressure

If you've experienced a significant drop in water pressure in your home after a period of freezing temperatures, it may indicate that frozen pipes have led to leaks or damage.

Visible Leaks

Look for any visible signs of water leaks or damage in your plumbing system, such as water stains, wet spots, or dripping water, especially in areas where pipes are exposed.

Unusual Sounds

You may hear unusual sounds, like hissing or rushing water, coming from your plumbing system, which can be an indication of a hidden leak caused by frozen pipe damage.

Reduced Flow from Multiple Faucets

If multiple faucets or fixtures throughout your home are experiencing reduced water flow, it suggests a systemic issue within your plumbing system, potentially related to frozen pipes.

Water Discoloration

Sometimes, when pipes freeze and then thaw, the disturbance can lead to discolored water. If you notice rusty or cloudy water along with low pressure, it could be a sign of pipe damage.

Call Us Today!

When your Charlottesville home or commercial business has frozen pipe damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

SERVPRO® franchises are independently owned and operated.

What Can I Do to Prevent Ice Dams From Forming on My Roof in Free Union?

1/16/2024 (Permalink)

We restore storm damage 24 hours a day in Albemarle County.

SERVPRO® of Charlottesville is a trusted leader in storm damage restoration services in Free Union. Preventing ice dams from forming on a roof is crucial to avoid potential damage to your home. Here are three effective ways to prevent ice dams:

Proper Insulation

Ensure that your attic or roof space is well-insulated to maintain a consistent temperature on your roof's surface. Proper insulation helps prevent warm air from escaping through the roof, which can melt snow and ice, leading to ice dams. Insulate the attic floor to keep the heat inside your living spaces. Adequate insulation reduces the temperature differential between your attic and the roof, minimizing the risk of snowmelt.

Adequate Ventilation

Proper attic ventilation is essential to regulate the temperature of your roof and prevent ice dams. Ensure that your attic has sufficient intake and exhaust vents to allow cold air to circulate under the roof deck. This helps keep the roof's surface cooler and reduces the likelihood of snow melting and refreezing at the eaves, where ice dams typically form.

Roof Snow Removal

After heavy snowfall, consider using a roof rake to safely remove excess snow from the lower portion of your roof. Do this from the ground to avoid damaging your roof or causing injury. By removing snow before it has a chance to melt and refreeze, you can significantly reduce the risk of ice dams forming.

Call Us!

When your Free Union home or business has storm damage, our Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Scottsville Home Sustains Fire Damage from Faulty Electrical Wiring?

1/9/2024 (Permalink)

We are leaders in fire damage restoration services in Albemarle County.

Our local Charlottesville team responds to fire damage emergencies throughout the year in Albermarle County. Scottsville residents know they can count on us to perform all phases of the restoration, from the initial cleanup phase to supervising the final reconstruction phase of the job.

According to the United States Fire Administration, there were 24,000 electrical fires in homes in 2021. Electrical fires can occur for a number of reasons, including:

Overheating: Faulty wiring can result in excessive heat buildup due to resistance or short circuits. Overheated wires can ignite nearby combustible materials, such as insulation or wood, leading to a fire.

Arcing and Sparks: Damaged or frayed wires can arc or produce sparks when electricity jumps across gaps or breaks in the circuit. These sparks can easily ignite flammable materials in the vicinity.

Overloaded Circuits: Overloading circuits by connecting too many appliances or devices to a single circuit can cause wires to heat up beyond their capacity. The excessive load can lead to overheating and potential fires.

Outdated Wiring: Aging or outdated electrical systems may not meet modern safety standards, making them more prone to wear and deterioration, which can increase the risk of electrical fires.

Poor Installation: Incorrectly installed wiring or the use of substandard materials can compromise the integrity of the electrical system, increasing the likelihood of electrical faults and fires.

Call Us Today!

When your Scottsville home or commercial business has fire damage, our local Charlottesville team is Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® franchise is independently owned and operated.

Ice Dams Cause Damage to Homes in Charlottesville?

1/3/2024 (Permalink)

We restore water damage 24 hours a day in Albemarle County.

Our local Charlottesville team is a top choice for water damage restoration services. During the winter ice dams can form and cause significant damage to homes and businesses.

An ice dam is a phenomenon that occurs during cold winter weather when snow accumulates on a roof and then melts due to heat escaping from the interior of a building. As the melted water flows down the roof, it can refreeze at the eaves or along the edges where the roof is colder. This frozen ice forms a barrier, or "dam," that prevents additional melted snow from draining properly off the roof.

The trapped water can then seep under shingles or roofing materials, finding its way into the interior of the property. This can lead to various forms of property damage, including water leaks, structural damage, and even mold growth. The weight of the ice dam itself can also put stress on the roof's structure, potentially causing it to weaken or even collapse in extreme cases.

To prevent ice dams and the resulting property damage, homeowners often employ strategies like adding insulation and ventilation to their attics, keeping their roofs clear of snow and ice, or using heated cables to melt the ice. Timely maintenance and proper insulation are crucial in protecting properties from the potentially costly consequences of ice dams during the winter months.

Call Us Today!

When your Charlottesville home or commercial business has ice dam damage, our local Charlottesville team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® franchise is independently owned and operated.

Frozen Pipes Cause Water Damage in Charlottesville Home?

12/27/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Our Charlottesville team has the training, experience, and equipment to mitigate and restore water damage quickly. Water is invasive and will seep into any porous surface in its path. For this reason, it is imperative to remove the standing water rapidly to minimize the chances of secondary damage and more time-consuming and costly repairs.

We follow the one-four-eight-hour rule, meaning:

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

Frozen pipe damage can be stressful for you and your family. Our teams arrive quickly and immediately begin the water extraction and drying process. We offer a full range of cleaning and restoration services and can manage any restoration from start to finish, giving you one qualified company handling the entire restoration. We can also assist with the insurance process and paperwork.

Why are we a top choice for water damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your Charlottesville home or commercial business has water damage from frozen pipes, our local Charlottesville team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® franchise is independently owned and operated.

Wintergreen Relies On Us For Fast Emergency Storm Damage Restoration Services?

12/19/2023 (Permalink)

We are leaders in storm damage restoration services in Nelson County.

Our local Charlottesville team is a trusted leader in storm damage restoration services in Wintergreen, Virginia. The area experiences a variety of weather conditions throughout the year, including several types of storms. The climate in Wintergreen is characterized by distinct seasons, with cold winters and mild summers. Here are the types of storms and weather events you can expect in Wintergreen in the winter months:

Winter Storms

As the name suggests, Wintergreen experiences winter storms during the colder months. These storms can bring heavy snowfall, sleet, and freezing rain. Snow accumulation can be significant, leading to winter weather advisories and the need for snow removal and road maintenance.

Nor'easters

These powerful coastal storms can bring heavy snow, strong winds, and coastal flooding. Nor'easters are most common during the winter and early spring months.

Severe Weather Alerts

Like many areas, residents can experience severe weather events that prompt alerts from the National Weather Service. These alerts may include warnings for severe thunderstorms, flash floods, or winter weather advisories. It's important for residents and visitors to stay informed about these alerts and take appropriate precautions.

Why are we a top choice for storm damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Wintergreen has a storm damage emergency, our local Charlottesville team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® franchise is independently owned and operated.

Fast Emergency Response and Highly Trained Water Damage Restoration Team in Scottsville?

12/12/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

When you discover water damage from a broken pipe in your Scottsville home, you can count on our local Charlottesville team to respond quickly to your emergency. Our technicians are on call and ready to respond to water damage emergencies 24 hours a day, 365 days a year. When you call us, we will ask you a series of questions to help us understand the nature of the damage and to inform us of the types of equipment and staff resources to bring.

Here are the questions we will ask:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Why are we a top choice for water damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your Scottsville home or commercial business has a broken pipe and needs water damage restoration services, our local Charlottesville team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® franchise is independently owned and operated.

Charlottesville Businesses Rely On Us for Commercial Property Damage Emergencies?

12/5/2023 (Permalink)

We are trained and certified to restore commercial property damage in Albemarle County.

Our Charlottesville team is a trusted leader in commercial property damage restoration services. Here are some examples of property damage that commercial properties may face:

Fire Damage: Fires can result from various sources, including electrical faults, cooking accidents, arson, or natural disasters like wildfires. They can cause extensive damage to commercial properties, including structural damage and the loss of valuable assets.

Water Damage: Water damage can occur due to plumbing issues, leaks, floods, or storms. It can lead to structural damage, mold growth, and damage to inventory or equipment.

Storm and Weather-Related Damage: Severe weather events such as hurricanes, tornadoes, hailstorms, and heavy snowfall can cause significant damage to commercial properties, including roof damage, broken windows, and flooding.

Mold Damage: Mold outbreaks in commercial properties can result from excess moisture issues and can cause damage to the building's structure and contents.

Theft and Vandalism: Burglaries, thefts, and acts of vandalism can result in property damage, loss of inventory, and disruptions to business operations.

Natural Disasters: Wildfires and floods can cause widespread and catastrophic damage to commercial properties, leading to both physical and financial losses.

Call Us Today!

When your commercial business or home in Charlottesville needs property damage restoration services, our local Charlottesville team is Here to Help. ® We have the training, equipment, and experience to restore your property to preloss conditions “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® franchise is independently owned and operated.

Water Hammer Found as Cause of Broken Pipes in Esmont Home?

11/27/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local Charlottesville team responds to water damage emergencies every year in Esmont. A water hammer is a hydraulic phenomenon that occurs in plumbing systems when there is a sudden change in water flow or pressure. It results in a loud, banging, or hammering noise, often resembling a hammer striking a pipe, hence the name "water hammer." This noise is typically caused by the rapid deceleration or stoppage of water flow within a pipe system. Here's how a water hammer happens:

Fast Changes in Water Flow: Water flowing through a pipe has momentum. When a valve is suddenly closed, a faucet is quickly turned off, or a water-using appliance like a washing machine or dishwasher abruptly stops using water, the flow of water is abruptly halted or changed.

Pressure Spike: As the water flow is suddenly stopped or changed, the kinetic energy of the flowing water is converted into pressure energy. This results in a sharp increase in pressure within the pipe.

Noise and Vibration: The increased pressure travels through the pipe as a shock wave, causing the pipes to vibrate, producing the characteristic loud noise known as a water hammer. This noise can be particularly pronounced if the plumbing system has rigid pipes.

Water hammers can potentially lead to problems in a plumbing system. They can cause damage to pipes, fittings, and fixtures over time, potentially leading to leaks or other issues, and may cause pipes to burst.

To prevent water hammers, plumbing systems often incorporate devices like air chambers, water hammer arrestors, or water pressure regulators. These devices help absorb the excess pressure and prevent it from causing vibrations and noise in the pipes. Regular maintenance of plumbing systems and addressing any water hammer issues promptly can help prevent damage and prolong the life of the plumbing components.

Call Us Today!

When your Esmont home or commercial business needs water damage restoration services, our local Charlottesville team is Here to Help. ® We typically arrive onsite within four hours of your call for help. Call us today at 434-977-5850.

SERVPRO^® franchises are independently owned and operated.

Frozen Pipes Burst and Flood North Garden Home During Thanksgiving Vacation?

11/20/2023 (Permalink)

We are a “one-stop shop” for water damage restoration services in Albemarle County.

Our local Charlottesville team has been responding to water damage emergencies in North Garden for many years. One common form of water damage we see during the winter months is caused by frozen pipes. Preventing your pipes from freezing while you're on vacation is essential to avoid potential water damage and plumbing issues. Here are some steps you can take to protect your pipes:

Insulate Your Pipes

Insulate exposed pipes in unheated areas of your home, such as the basement, crawlspaces, and attic. This can be done using foam pipe insulation or heat tape.

Seal Leaks and Cracks

Seal any gaps, cracks, or openings in your home's walls, foundation, and around windows and doors. Cold air infiltration can lead to freezing pipes.

Set the Thermostat

Keep your thermostat set to a temperature that is warm enough to prevent freezing. A recommended temperature is around 55°F or higher.

Use a Programmable Thermostat

If you have a programmable thermostat, set it to maintain a higher temperature during the coldest parts of the day and lower it when you don't need as much warmth. This can help save energy while keeping your home adequately heated.

Open Cabinet Doors

In areas where pipes are located inside cabinets (like under sinks), open the cabinet doors to allow warm air to circulate around the pipes.

Let Faucets Drip

Allow a small amount of water to drip from faucets on exterior walls. Moving water is less likely to freeze, so this can help prevent ice blockages in the pipes.

Drain Your Plumbing System

If you plan to be away for an extended period, consider draining your plumbing system. Turn off the main water supply and open all faucets and drain valves to remove water from the pipes. Be sure to consult a professional plumber for guidance on this method.

Shut Off the Water Supply

Locate and shut off the main water supply to your home before leaving for vacation. This ensures that even if a pipe does freeze and burst, the water supply will be limited, reducing potential damage.

Ask a Neighbor or Friend for Help

If you have a trusted neighbor or friend nearby, ask them to check on your home periodically. They can ensure the heat is still on and address any issues promptly.

Call Us Today!

When your North Garden home or commercial business needs water damage restoration services, our local Charlottesville team is Here to Help. ® We are qualified to perform all phases of water damage restorations. Call us today at 434-977-5850.

SERVPRO of Charlottesville is independently owned and operated.

Decorations Catch Fire at Charlottesville Area Home

11/14/2023 (Permalink)

We are trained and certified to restore fire damage in Charlottesville.

Do you know that decorations are the first thing to catch fire in about 800 reported home fires each year? Our local SERVPRO of Charlottesville team has been restoring fire damage for Charlottesville area residents and business owners for over many years, and we want everyone to have a safe and fire-free year.

We are sharing these safety tips from the National Fire Protection Association:

• Do not leave any candles unattended while lit and make sure the area surrounding candles is clear of any possible hazards
• Choose fire-resistant decorations to reduce the risk of fire. Avoid highly flammable materials in your decor.
• Keep decorations away from heat sources like candles, fireplaces, and heaters, maintaining a safe distance to prevent accidental ignition.
• Remember to turn off decorative lights when not in use to prevent overheating and electrical fires.

Call Us Today!

When your home or commercial business in Charlottesville needs fire damage restoration services, SERVPRO of Charlottesville is Here to Help. ® We’ll restore your fire damage “Like it never even happened.”

Franchises are independently owned and operated.

Floodwaters Cause Commercial Property Damage in Charlottesville?

11/7/2023 (Permalink)

We are leaders in commercial water damage services in Albemarle County.

Our local Charlottesville team responds to commercial property damage emergencies throughout the year. Flood damage can wreak havoc on commercial properties, especially those located in flood-prone areas or vulnerable to severe weather events. Flood damage occurs when excessive water enters a building, which can lead to structural damage, destruction of contents, and mold and mildew outbreaks.

Floodwater can also carry infectious bacteria, contaminants, and sewage, making the cleanup process hazardous. This type of damage is commonly caused by heavy rain, hurricanes, storm surges, or burst water pipes within the facility.

Our technicians are highly trained and certified to perform every aspect of a flood damage restoration, from the initial mitigation through to the final phases of restoration. This gives our customers peace of mind, knowing they have one qualified company managing the entire restoration from start to finish.

Why are we a top choice for commercial property damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your commercial business or home in Charlottesville needs water damage restoration services, our local Charlottesville team is Here to Help. ® We’ll restore your commercial property damage “Like it never even happened.” Call us today at 434-977-5850.

SERVPRO® of Charlottesville is independently owned and operated.

Tips for Preventing Frozen Pipes in Charlottesville Homes?

10/24/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Preventing frozen pipes in your house before winter sets in is essential to avoid potential damage and costly repairs. Here are some steps you can take to prevent frozen pipes from our local Charlottesville team:

Insulate Pipes: Insulate exposed pipes, especially those located in unheated areas like basements, attics, crawl spaces, and outside walls. Use pipe insulation sleeves, foam pipe wraps, or heat tape to provide an extra layer of protection against cold temperatures.

Seal Cracks and Openings: Seal any gaps, cracks, or openings in your home's exterior walls, foundation, and windows to prevent cold air drafts from reaching the pipes.

Keep the Heat On: Maintain a consistent indoor temperature, even when you're away from home. Set your thermostat to a temperature above freezing, and avoid drastic temperature fluctuations.

Open Cabinet Doors: During extremely cold weather, open the cabinet doors under sinks in your kitchen and bathroom. This allows warmer air to circulate around the pipes and can help prevent freezing.
Let Faucets Drip: Allow faucets connected to exposed pipes to drip slightly. Running water, even at a trickle, can help prevent pipes from freezing by relieving pressure buildup caused by freezing water.

By taking these preventive measures, you can significantly reduce the risk of frozen pipes and the potential for water damage and expensive repairs in your Charlottesville home.

Call Us Today!

When your home or commercial business has a water damage emergency, our Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Scottsville Apartment Complex Damaged in Recent Storm?

10/17/2023 (Permalink)

We restore commercial property damage 24 hours a day in Albemarle County.

For years, commercial businesses in Albemarle County have relied on us to restore property damage. Our Charlottesville team is trained and certified to restore all forms of commercial damage caused by fire, water, storms, and environmental factors like water intrusion, pest infestations, and mold outbreaks. We have the training, equipment, and experience to restore commercial businesses to preloss conditions in Scottsville “Like it never even happened.”

Training and Certifications

• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician

We also offer a full range of building and reconstruction services when required to complete a restoration, including:

Building and Reconstruction Services

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• Heating, Ventilation, and Air Conditioning Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

Call Us Today!

Commercial property damage can happen for a number of reasons, whether caused by natural disasters, human-induced events, infrastructure failures, or environmental factors. When your Scottsville commercial business or home sustains property damage and you need professional assistance, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Broken Pipe Causes Flooding and Water Damage in Charlottesville Home?

10/10/2023 (Permalink)

We restore water damage 24 hours a day in Albemarle County.

Our Charlottesville team responds to water damage emergencies 365 days a year, 24 hours a day. Why are we a trusted leader in water damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Independently Owned and Operated
• Advanced Restoration and Cleaning Equipment

Water will seep into any porous surface and can cause significant damage in as little as one hour. Here are examples of the kinds of damage water can do to a structure in as little as one day:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 to 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

Call Us Today!

When your Charlottesville home or commercial business has a broken pipe and you need water damage restoration services, our local Charlottesville team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Are the Leading Causes of Residential Fires in Scottsville?

10/3/2023 (Permalink)

We are leaders in fire damage restoration services in Albemarle County.

October marks Residential Fire Awareness Month, a month dedicated to raising awareness about residential fires and ensuring your home and family are protected. According to the National Fire Protection Association (NFPA), more home fires and fire casualties result from five sources: cooking, heating, electrical distribution, lighting equipment, intentional fire setting, and smoking materials.

For years, our local Charlottesville team has been restoring fire damage in Scottsville, and offer these statistics from the NFPA related to fire damage:

• More than one-quarter (26 percent) of reported fires in 2015-2019 occurred in homes. Even worse, three-quarters (75 percent) of civilian fire deaths and almost three-quarters (72 percent) of all reported injuries were caused by home fires.
• During these five years, United States fire departments responded to an estimated average of 346,800 home structure fires per year. These fires caused an annual average of 2,620 civilian deaths, 11,070 civilian fire injuries, and $7.3 billion in direct property damage.
• Over the five years of 2015–2019, cooking was the leading cause of home fires and home fire injuries, while smoking was the leading cause of home fire deaths.

Call Us Today!

When your home or commercial business in Scottsville has fire damage and you need fire damage restoration services;  our local Charlottesville team is Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Can I Expect When I Call for Fire Damage Restoration Services in Ivy?

9/26/2023 (Permalink)

We are highly trained and certified to restore fire damage in Albemarle County.

If you have ever been in a residential fire, you know how chaotic and stressful the experience can be. Our local Charlottesville team is highly trained and certified to perform all phases of restoration, from boarding and tarping the structure to minimize the chances for secondary damage, to safely cleaning and repairing your home. Ivy residents can rely on our fast emergency response and our use of advanced technology and cleaning protocols to safely clean and repair fire damage, no matter how big the job is.

Our Fire Damage Restoration Process

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When materials burn, they leave behind a unique signature of soot that varies greatly depending on what fueled the fire and requires a specific cleaning procedure. The steps listed below reflect the steps we take for a “typical” fire loss:

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof-Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Call Us Today!

When your home or commercial business in Ivy has fire damage and you need cleanup and restoration services, our local Charlottesville team is Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Air Conditioner Unit Catches Fire and Causes Soot and Smoke Damage in Charlottesville Home?

9/19/2023 (Permalink)

We are highly trained and certified to restore fire damage in Albemarle County.

It’s pretty rare for an air conditioning unit to catch fire, but it can happen. Our local Charlottesville team restores fire damage in Charlottesville every year. To minimize the risk of an air conditioning unit catching fire, homeowners can take the following precautions from the National Fire Protection Association:

• Have the unit installed by a professional technician according to manufacturer guidelines and local building codes
• Schedule regular maintenance and inspections by qualified HVAC professionals
• Keep the area around the air conditioning unit clean and free of flammable materials
• Replace worn-out or damaged power cords, wires, and electrical components
• Ensure proper ventilation and airflow around the unit
• Install smoke detectors and fire extinguishers in the vicinity of the air conditioning unit
• In case of any unusual sounds, odors, or performance issues with the unit, immediately turn it off and have it inspected by a professional

While the risk of an indoor air conditioning unit catching fire is relatively low, it's essential to prioritize safety and take appropriate measures to prevent any potential hazards. Regular maintenance and professional inspections can help identify and address any potential issues before they turn into dangerous situations.

Call Us Today!

When your home or commercial business sustains fire damage and you need fire damage restoration services, our local Charlottesville team is Here to Help. ® We’ll restore your fire, smoke, and soot damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Scottsville Home Suffers Property Damage During Summer Storm?

9/12/2023 (Permalink)

We are leaders in storm damage restoration services in Albemarle County.

Our local Charlottesville team is trained and certified to mitigate and restore storm damage quickly and efficiently. Storms can cause flash flooding and property damage with little or no early warning, so making sure you are prepared for any eventuality is key to protecting your home from damage. One of the top causes of storm damage is a malfunctioning or improperly installed sump pump. Here are some tips from the Insurance Institute for Business and Home Safety to keep your sump pump working correctly:

• Open the lid and remove debris that may be blocking the water inlet screen
• Pour about five gallons of water into the pump and watch the float valve rise
• As the float valve rises, the pump should turn on, and the water should discharge through the outlet pipe
• Go outside and inspect the outlet pipe
• Water should be flowing from the pipe and away from the home
• Contact a plumbing professional if the sump pump fails to operate during this inspection
• Install a battery backup system
• Choose a system with a battery replacement warning
• Replace batteries every two to three years

Call Us Today!

When your home or commercial business in Scottsville has storm damage and you need emergency storm damage mitigation and restoration services, our local Charlottesville team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Charlottesville Prepares Elderly Communities for Disasters?

9/5/2023 (Permalink)

We restore storm damage 24 hours a day in Albemarle County.

Our local Charlottesville team responds to storm damage emergencies throughout the year in Albermarle County. We know that our training, experience, and use of powerful, industrial-grade equipment saves our customers time and money in many cases.

National Preparedness Month

During September each year, the Federal Emergency Management Agency (FEMA) creates awareness about the importance of being prepared for emergencies and disasters. This year’s theme focuses on addressing the needs of elderly populations and providing resources and materials to ensure inclusivity in emergency planning and response.

Elderly individuals are often more susceptible to the impacts of disasters. They may have physical limitations, chronic health conditions, or reduced mobility, limiting their ability to respond quickly or evacuate if necessary. Preparing them in advance ensures they have the support and resources required to overcome these challenges. Older adults may face increased risks during disasters because they may require regular medications, medical equipment, or specialized care, which can be disrupted during emergencies. Adequate preparation ensures their unique needs are addressed and reduces the potential for adverse outcomes.

Call Us!

When your home or commercial business in Charlottesville has a storm damage emergency and you need storm damage mitigation and restoration services, our local Charlottesville team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Outdoor Electrical Lighting Fire in Crozet Backyard?

8/29/2023 (Permalink)

We restore fire damage 24 hours a day in Albemarle County.

Our local Charlottesville team is a trusted leader in fire damage restoration services. Crozet residents have relied on us to restore fire damage for many years. One leading cause of fire damage is electrical fires. Here are some tips from the National Fire Protection Association for staying safe around electrical equipment and powerlines.

Powerlines

Have a professional tree cutting service trim branches that might fall on electric wiring. Use a wooden or fiberglass ladder outside. Keep the ladder at least 10 feet away from power lines. Never touch anyone or anything in contact with a downed wire. Power lines may be live; stay a safe distance away. Report downed wires to authorities right away.

Equipment Safety

• Have a qualified electrician do all the electrical work
• To prevent an electric shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
• Use lighting and power tools that are listed by a qualified test laboratory and make sure they are made for outdoor use
• Store your electric tools indoors
• Keep electric tools away from children
• Check all lighting and extension cords for damage before using. Replace damaged cords right away.
• Use extension cords that are listed by a qualified test laboratory and are marked for outdoor use. Extension cords are not meant for long-term use.

Call Us Today!

When your home or commercial business in Crozet has fire damage and you need fire damage restoration services, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

North Garden Home Flooding Caused by a Cracked Dishwasher Water Seal?

8/22/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

According to the United States Energy Information Administration, 80 million households have a dishwasher in our country. Our local Charlottesville team responds to water damage emergencies every week and some of them involve flooding from failed dishwashers.

There are things you can do to minimize the potential for a dishwasher disaster. Dishwashers handle significant amounts of water, and if it manages to leak out of the appliance, it can lead to flooding disasters. That's why it's crucial to regularly inspect and maintain the door seals of your dishwasher, which are usually made from a rubbery plastic material.

How can I tell if I need to replace my dishwasher door seal?

It's easy. Keep an eye out for a few telltale signs: cracks, loosening, brittleness, or a worn-out appearance. Also, if you notice excessive steam escaping through the seal while the dishwasher is running, that's another red flag. Any of these indicators should alert you that it's time to replace the seal right away. By doing so, you'll be effectively preventing more severe issues like leaks and potential floods from occurring.

Call Us Today!

When your home or commercial business in North Garden has a water damage emergency, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Keswick Residents Prepare to Evacuate Ahead of Hurricane Warning?

8/14/2023 (Permalink)

We restore hurricane damage “Like it never even happened” in Albemarle County.

Our Charlottesville team wants everyone to be prepared for hurricane season in Keswick. Although we are not located on the coast, hurricanes do impact us, so having an evacuation plan in place can ensure that you are ready if and when an evacuation order is issued.

The National Centers for Disease Control and Prevention offer this helpful information for creating an evacuation plan as follows:

• Write down emergency phone numbers and keep them on the refrigerator or near every phone in your house. Program them into your cell phone too.
• Prepare an emergency supply kit
• Locate the nearest shelter and different routes you can take to get there from your home. If shelter locations in your area have not been identified, learn how to find them in the event of a storm.
• Pet owners: Pre-identify shelters, a pet-friendly hotel, or an out-of-town friend or relative where you can take your pets in an evacuation

Call Us Today!

In 2011, hurricane Irene affected the Mid Atlantic Region bringing storm surge flooding. Hurricanes have caused wind damage, flooding damage, and significant damage to homes and businesses. When your home or commercial building in Keswick is damaged by a hurricane, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Summer Storms Cause Property Damage in Charlottesville?

8/7/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Albemarle County.

Our Charlottesville team has seen its share of storm damage. Here are some examples of the kinds of storm systems that may affect Albermarle County during the summer from the National Oceanic and Atmospheric Administration:

Thunderstorms: Thunderstorms are a frequent occurrence in Charlottesville during the summer. These storms are often accompanied by heavy rain, thunder, lightning, and gusty winds. They can develop quickly and bring localized downpours, lightning strikes, and occasional hail.

Tropical Storms and Hurricanes: Although Charlottesville is not located on the coast, it can still be impacted by the remnants of tropical systems that move inland from the Atlantic Ocean or Gulf of Mexico. These systems can bring heavy rainfall, strong winds, and the potential for localized flooding. While the intensity of these systems diminishes as they move inland, they can still produce significant rainfall.

Mesoscale Convective Systems (MCS): MCS refers to large clusters or complexes of thunderstorms that can persist for several hours. These systems often form during the evening or overnight hours and can produce heavy rain, frequent lightning, and strong winds. MCS events can occasionally lead to flash flooding and damaging wind gusts.

Severe Thunderstorms: Severe thunderstorms are characterized by strong winds, large hail, and the potential for tornadoes. These storms can cause significant damage to property and pose a risk to public safety.

Call Us Today!

When your home or commercial building is damaged by a storm, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Overnight Water Damage Emergency in Charlottesville Commercial Property?

8/1/2023 (Permalink)

We restore commercial water damage 24 hours a day in Albemarle County.

When the commercial water heating system failed in our multi-unit salon complex, we needed emergency services immediately. The supply line to the heating equipment had disconnected and thousands of gallons of water flooded the hallways and was starting to enter some of the salons. We called the local Charlottesville team and they came out right away and immediately began the water extraction process. Their water extraction equipment pulled thousands of gallons of water up quickly, saving the floors and carpeted areas from more severe damage.

The building opened on time with minimal disruption to customers and salon owners. The drying process was monitored and documented and after the damaged areas were dried completely, the entire floor was cleaned and sanitized. Now you would never know the building had flooded!

Water Damage Restoration Process

Although every water damage loss varies in scope, we follow the same process as follows:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

You never know when an appliance will fail and cause water damage to your commercial property or home in Charlottesville, but when you need us, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Propane Grill Gas Leak Cause of Fire in Charlottesville Backyard?

7/25/2023 (Permalink)

We respond to fire damage emergencies 24 hours a day in Albemarle County.

July is the peak month for grilling fires in the United States. Our local Charlottesville team responds to fire damage emergencies every summer and offers these helpful tips for propane grill safety from the National Fire Protection Association:

Propane Grills

• Check the gas tank hose for leaks before using it for the first time each year
• Apply a light soap and water solution to the hose
• A propane leak will release bubbles

If your grill has a gas leak, by smell or the soapy bubble test, and there is no flame, turn off both the gas tank and the grill.

• If the leak stops, get the grill serviced by a professional before using it again
• If the leak does not stop, call the fire department
• If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not move the grill.

If the flame goes out, turn off the grill and gas and wait at least five minutes before re-lighting it.

Call Us Today!

You never know when a fire will break out and cause property damage, but when your home or commercial business in Charlottesville has a fire damage emergency, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Free Union Home Flooded by Corroded Water Heater?

7/18/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Our local Charlottesville team responds to water damage emergencies in Free Union every year. When water heaters are not maintained properly, they can fail and cause water damage. Here are some tips for the professional maintenance of your water heater from the National Board of Boiler and Pressure Vessel Inspectors:

Use a qualified service professional for:

• Burners should be cleaned once a year for gas- and oil-fired water heaters. Have the service professional inspect flues and vents for cracks or loose connections that could leak deadly exhaust gases.
   
• Have a qualified plumber replace your anode rod once every two to five years
   
• The service life of a temperature and pressure (T & P) valve is usually three years. Even if a T & P valve looks fine from the outside, manufacturers recommend they be removed and visually inspected for accumulations of corrosion deposits
• Call a qualified plumber if your water tank is leaking.
  • If the T & P valve is discharging water or steam, the ONLY safe intervention is to remove the heat source by cutting off its fuel, if you can. For an electric heater, trip the circuit breaker; for a gas heater, shut off the gas.
  • If your water heater overheats, call a qualified plumber and allow the water heater to cool naturally. Never try to relieve the pressure yourself. Never add cool water to the tank, and never try to cool it by spraying it with a hose. 

Call Us Today!

When your home or business in Free Union has a water damage emergency, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Prepare My Home for a Hurricane in Charlottesville?

7/11/2023 (Permalink)

We are leaders in storm damage restoration services in Albemarle County.

Our local Charlottesville team is a trusted leader in storm damage restoration services. It’s Atlantic hurricane season until November 30, and if you haven’t already, now is a good time to prepare your home. Here are some tips from the National Centers for Disease Control and Prevention (CDC) to help you get your home ready for hurricane season:

Get your home ready.

• Clear your yard. Make sure there’s nothing that could blow around during the storm and damage your home. Move bikes, lawn furniture, grills, propane tanks, and building material inside or under a shelter.
• Cover up windows and doors. Use storm shutters or nail pieces of plywood to the outside window frames to protect your windows. This can help keep you safe from pieces of shattered glass.
• Be ready to turn off your power. If you see flooding, downed power lines, or you have to leave your home, switch your power off.
• Fill clean water containers with drinking water. You’ll want to do this in case you lose your water supply during the storm. You can also fill up your sinks and bathtubs with water for washing.
• Check your carbon monoxide (CO) detector’s battery to prevent CO poisoning

Call Us Today!

When your home or business in Charlottesville suffers hurricane or storm damage, our local Charlottesville team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

North Garden Home Damaged by Summer Downpour?

7/5/2023 (Permalink)

We restore storm damage 24 hours a day in Albemarle County.

The rainiest season in North Garden is summer, and storms can range from mild showers to torrential downpours. Our local Charlottesville team is on call and ready to respond to storm damage emergencies day and night, and we typically arrive onsite within four hours of your call for help. When heavy rain falls, streams and culverts can become overloaded, and low-lying areas can flood. Here are some flood safety tips from the National Weather Service:

River Flood and Flash Flood Safety Rules

• During periods of heavy rains, stay away from flood-prone areas such as stream beds, drainage ditches, and culverts
• Move to higher ground if flooding threatens your area
• If you live or work in flood-prone areas, remain alert during periods of heavy rain
• Be especially cautious at night as it is harder to recognize flood dangers
• Never drive your car into any water of unknown depth. Remember: Turn Around Don’t Drown!
• If your vehicle stalls, abandon it immediately and seek higher ground

Major Flooding

Extensive inundation of structures and roads. Significant evacuations of people and or transfer of property to higher elevations.

Moderate Flooding

Some inundation of structures and roads near the stream. Some evacuations of people and or transfer of property to higher elevations.

Minor Flooding

Minimal or no property damage, but possibly some public threat (e.g., inundation of roads).

Call Us Today!

Storms can happen at any time of the year in North Garden. When your home or business suffers storm damage, our local Charlottesville team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Derecho of 2012 is the Worst Summer Storm in Charlottesville’s History?

6/27/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Charlottesville.

Our local Charlottesville team is trained and certified to restore storm damage, no matter how extensive the damage may be. One of the worst storms to hit Charlottesville occurred on June 29, 2012, when a derecho caused severe storm damage and many deaths across nine states. Millions of people were without power for days while over 6000 workers spent a week repairing the damage to power poles and miles of powerlines. Today over 1800 miles of powerlines are buried underground to avoid these damaging winds.  

The National Oceanic and Atmospheric Administration (NOAA) defines a derecho as a very long-lived and damaging thunderstorm with the power of a tornado that travels in a straight line. When the wind damage swath extends more than 240 miles and has wind gusts of at least 58 miles per hour or greater, the storm is classified as a derecho. These powerful storms rarely make it past the Midwest region, so when this derecho hit it was unexpected and residents had little or no advanced warning.

Call Us Today!

You never know when the next big storm will come through, but when your home or commercial business is damaged in a storm, our local Charlottesville team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Can I Do When I Find a Mold Outbreak in my Home in Charlottesville?

6/20/2023 (Permalink)

We are certified to remove mold outbreaks in Albermarle County.

Have you recently had water damage, or have you noticed a strong, musty odor in your home or business? Mold is often a sign of hidden water damage. Our local Charlottesville team is trained and certified in applied microbial remediation. We have the training, equipment, and experience to restore mold damage no matter how extensive the damage is. Here are some mold damage emergency tips from our website for things you can and should not do while waiting for professional help to arrive:

Important Facts

• Significant mold growth can occur in 48 to 72 hours
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do

• Stay out of affected areas
• Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
• Contact our Crestview, DeFuniak Springs, and Chipley offices for mold remediation services

What Not to Do

• Don’t touch or disturb the mold
• Don’t blow air across any surfaces with visible or suspected mold growth
• Don’t attempt to dry the area yourself
• Don’t spray bleach or other disinfectants on the mold

Call Us Today!

When you discover mold growing in your home or commercial business in Charlottesville, our local Charlottesville team is Here to Help. ® We’ll restore your mold damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Cooking Fire Extinguished by Resident in Charlottesville?

6/13/2023 (Permalink)

We are leaders in fire damage restoration services in Albermarle County.

My neighbor purchased a fire extinguisher for home use and put one in her kitchen and garage. It’s a good thing she did because a dish towel caught on fire while she was cooking and set the window blinds on fire. She put out the fire quickly, but extensive smoke, soot, and debris were left to deal with. Our local Charlottesville team is trained and certified to restore fire, soot, and smoke damage. Here are some tips for purchasing a fire extinguisher from the National Fire Protection Association:

• For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
• Choose a fire extinguisher that carries the label of an independent testing laboratory
• Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out.
• Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled
• Know when to go. Fire extinguishers are one element of a fire response plan, but the primary element is safe escape. Every household should have a home fire escape plan and working smoke alarms.

Call Us Today!

When your home or commercial business in Charlottesville sustains fire damage, our local Charlottesville team is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Storm Runoff Floods Home in Scottsville?

6/6/2023 (Permalink)

We restore storm damage 24 hours a day in Albermarle County.

Scottsville residents rely on our local Charlottesville team to restore storm damage quickly and efficiently. In 2020, the James River crested, reaching a moderate flood stage, and rescue teams took advantage of the flooding to develop new rescue operations.

If you find yourself in a heavy rain event, there may be flash flooding in creeks and streams that could cause flooding to nearby homes and businesses. Here are some flash flood safety tips from the National Weather Service:

• During periods of heavy rains, stay away from flood-prone areas such as stream beds, drainage ditches, and culverts
• Move to higher ground if flooding threatens your area
• If you live or work in flood-prone areas, remain alert during periods of heavy rain
• Be especially cautious at night as it is harder to recognize flood dangers
• Never drive your car into water of unknown depth. Most flash flood deaths occur when people drive their vehicles into flood waters. Remember: Turn Around Don’t Drown!
• If your vehicle stalls, abandon it immediately and seek higher ground. Flood water may rise quickly, cover the vehicle, and sweep it away.
• Stay out of flooded areas. The water may still be rising and very swift. A rapidly flowing stream can sweep you off your feet and sweep your vehicle downstream.

Call Us Today!

When you have a storm damage emergency in your home or business in Scottsville, our local Charlottesville team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Tell-Tale Signs of Storm Damage in Ivy?

5/30/2023 (Permalink)

We are leaders in water damage restoration services in Albermarle County.

Have you inspected your home for visible signs of stormwater damage? Our local Charlottesville team has been busy this year responding to water intrusion and storm damage emergencies. We are also part of a national network of over 1800 franchises that can mobilize quickly to anywhere in the United States and Canada to restore property damage. After any major storm, high wind, or hail event, your home or business should be inspected for visible signs of damage. Here are some of the indicators of storm damage:

• Bubbling or flaking paint on walls
• Debris on the roof
• Dents in your siding
• Clogged or broken rain gutters
• Visible damage to the roof facia
• Visible signs of the roof flashing
• Water spots on your ceiling or walls
• Cracked, dented, or lifted roof shingles
• Missing roof shingles

Call Us Today!

Ivy gets about 45 inches of rain and 14 inches of snow each year, and severe storms can cause flooding and property damage with little advanced warning. Our climate has become more unpredictable and rainstorms can happen at any time. When you have a water damage emergency in your home or business in Ivy, we are Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Homes in Charlottesville Flood During Recent Storm?

5/23/2023 (Permalink)

We respond to flooding emergencies 24 hours a day in Albermarle County.

Our local Charlottesville team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification to restore water damage – no matter how extensive the damage is. We know that our fast emergency response time and our use of powerful, industrial-grade water extraction and drying equipment save our customers time and money in many instances.

The Charlottesville-UVA-Albermarle Office of Regional Emergency Management offers these tips for protecting your property from a flood:

• Protect your property to manage your risk
• Plan ahead to protect your property from flood damage
• Talk to your insurance agent about buying flood insurance. Since homeowner insurance policies don’t usually cover flood insurance, you’ll need to buy it separately. Act now because any policy purchased today will take effect 30 days from now.
• Take other steps to protect your property such as waterproofing your basement, installing sump pumps with battery backup, and keeping gutters and drains free of debris.
• Also, discuss what you have done to prepare with your family, friends, neighbors, and colleagues. Talking with others will help you think through your plans, share information about alerts, and share tips for protecting your property.

Call Us Today!

When your Charlottesville home or business has flood damage, our technicians are on call and ready to respond 24 hours a day. We’ll restore your storm damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Unlevel Dishwasher Floods Esmont Home?

5/16/2023 (Permalink)

We restore water damage in Albermarle County “Like it never even happened.”

Our local Charlottesville team responds to more water damage emergencies than any other form of property damage in Esmont. One of the most common causes of water damage in the home is a leaky dishwasher. Dishwasher flooding can cause damage to floors, cabinets, and baseboards, and encourage mold growth. Dishwasher leaks are caused by a number of reasons. Here are some tips for preventing dishwasher leaks:

·      Follow the manufacturer’s directions for installation

·      Load dishes following the manufacturer’s guidelines

·      Be sure the dishwasher is level

·      Routinely inspect the door gasket and seal. If you see a lot of steam emanating from the dishwasher, you probably have a leaking door seal.

·      Do not overload the dishwasher

·      Do not leave the home while the dishwasher is running

Our Water Damage Restoration Process

Every water damage emergency varies in scope and severity, but we follow these guidelines for every water damage job:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your Esmont home or commercial business has water damage, you can count on our team of professionals to restore your damage quickly and efficiently. Our technicians are on call and ready to respond 24 hours a day and we typically arrive onsite within four hours of your call for help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Broken Pipe Causes Water Damage in Charlottesville Home?

5/9/2023 (Permalink)

We respond to water damage emergencies 365 days a year in Albemarle County.

Our local team in Charlottesville witnesses firsthand the damage water can do to a home or business. Here are some tips from our website for things you can do while waiting for professional help to arrive if you have water damage or flooding:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

What NOT To Do After Flooding

• Don't leave wet fabrics in place
• Hang furs and leather goods
• Don't leave books, magazines, or other colored items on wet carpets or floors
• Don't use your household vacuum to remove water
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When you have a water damage emergency in your Charlottesville home or commercial business, our team in Charlottesville is Here to Help.® We’ll clean up and restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Should be Included in a Storm Evacuation Plan in Charlottesville?

5/2/2023 (Permalink)

We respond to storm damage emergencies 365 days a year in Albemarle County.

Every household should have an emergency plan in place in the event a storm or disaster strikes. Our local team in Charlottesville responds to storm damage emergencies 24 hours a day and offers this helpful information from the Federal Emergency Management Agency for tailoring a plan to meet the specific needs of your household:

As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like operating medical equipment. Create your own personal network for specific areas where you need assistance. Keep in mind some of these factors when developing your plan:

• Different ages of members within your household
• Responsibilities for assisting others
• Locations frequented
• Dietary needs
• Medical needs including prescriptions and equipment
• Disabilities or access and functional needs including devices and equipment
• Languages spoken
• Cultural and religious considerations
• Pets or service animals
• Households with school-aged children

Call Us Today!

Having an emergency plan in place can save lives. When you have a storm damage emergency in your Charlottesville home or commercial business, our team in Charlottesville is Here to Help.® We’ll clean up and restore your storm damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Keswick Residents Underwater From Recent Rainstorm?

4/25/2023 (Permalink)

We are leaders in storm damage restoration services in Albemarle County.

Our local team in Charlottesville responds to storm damage emergencies 24 hours a day in Keswick, and we typically arrive onsite within four hours of your call for help. We use powerful water extraction equipment to pull the majority of the water up quickly, saving our customers time and money in many circumstances.

We also monitor and document the drying process to ensure the damaged area is returned to normal moisture levels once the restoration is complete. Here are some examples of the equipment we use to mitigate and restore water damage:

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When you have water damage from heavy rain in your Keswick  home or commercial business, our team in Charlottesville is Here to Help.® We’ll restore your storm damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Surprise Freeze In Scottsville Causes Water Damage to Homes?

4/18/2023 (Permalink)

We restore water damage 24 hours a day in Albemarle County.

It could happen!

Our local team in Charlottesville responded to many water damage emergencies this winter season. Spring is here, but there is still the opportunity for freezing temperatures and frozen pipe water damage. The last freeze predicted for Scottsville is sometime in April, from the 1^st to the 15^th, so it is important to take precautions to discourage water damage from frozen pipes.

If you are going on a vacation or a short trip, State Farm Insurance offers these helpful tips:

Always be sure to winterize your home thoroughly. Before you leave, take measures to protect your home so you can enjoy the time away, rather than worry about pipes and security. A few things to remember include:

• Check the thermostat. Set the thermostat in your house no lower than 55 degrees Fahrenheit (12 degrees Celsius). Also, be sure to replace the battery in your thermostat.
• Ask for help. Ask a friend or neighbor to check your house daily to make sure it's warm enough to prevent freezing.
• Shut off the water. Shut off and drain the water system. Be aware that if you have a fire protection sprinkler system in your house, it may be deactivated when you shut off the water.

Call Us Today!

When you have a water damage emergency in your Scottsville home or commercial business, our team in Charlottesville is Here to Help.® We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Faulty Electrical Connection Causes Clothes Dryer Fire in Charlottesville Home?

4/11/2023 (Permalink)

We are leaders in storm damage restoration services in Albemarle County.

One day while doing laundry, I heard a loud crackling noise. Then I smelled the smoke. Then I looked down in time to see sparks emanating from my clothes dryer erupt into flames! I grabbed the fire extinguisher and put out the fire before any major damage occurred.  

Our local team in Charlottesville is trained and certified to restore fire, smoke, and soot damage quickly and efficiently. According to the National Fire Protection Association, lint and dust are two factors that contribute to clothes dryer fires in the United States.

• In 2010-2014, U.S. fire departments responded to an estimated average of 15,970 home structure fires involving clothes dryers or washing machines each year
• These fires caused annual averages of 13 civilian deaths, 444 civilian injuries, and $238 million in direct property damage
• The vast majority of fires (92 percent) involved clothes dryers
• The leading items first ignited in dryer fires were dust, fiber, or lint (26 percent of total) and clothing (26 percent), while items first ignited in washing machine fires were part of the appliance itself, including wire or cable insulation (26 percent), appliance housing or casing (24 percent), and drive belt (11 percent)

Call Us Today!

When you suffer fire damage in your Charlottesville home or commercial business, our team in Charlottesville is Here to Help.® We’ll restore your fire damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Severe Weather Causes Storm Damage to Home in Crozet?

4/3/2023 (Permalink)

We are leaders in storm damage restoration services in Albemarle County.

When storms blow through Crozet, there is always the chance of property damage from fallen trees and water intrusion. Our local team in Charlottesville responds to storm damage emergencies 24 hours a day. As soon as we arrive, we will inspect and assess the damage and tarp and board up any parts of the structure to prevent further damage from exposure to the elements. We offer a full range of rebuilding services and can manage the entire restoration from start to finish.

Building and Reconstruction Services 

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• Heating, Ventilation, and Air Conditioning Services (HVAC)
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

We have extensive experience working on all kinds of commercial buildings, including:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us Today!

When you have a storm damage emergency in your home or commercial business in Crozet, our team in Charlottesville is Here to Help.® We’ll restore your storm damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Stay Safe During a Power Outage in Nellysford?

3/28/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Albemarle County.

Severe storms are notorious for causing power outages in Nellysford. Our local team in Charlottesville responds to storm damage emergencies throughout the year. Here are some tips from the Red Cross for things you can do during a power outage:

Electrical equipment

• Turn off and unplug all unnecessary electrical equipment, including sensitive electronics
• Turn off or disconnect any appliances (like stoves), equipment, or electronics you were using when the power went out. When power comes back on, surges or spikes can damage equipment.
• Leave one light turned on so you’ll know when the power comes back on.
• Eliminate unnecessary travel, especially by car. Traffic lights will be out and roads will be congested.

Keep food as safe as possible

• Keep refrigerator and freezer doors closed as much as possible. First, use perishable food from the refrigerator. An unopened refrigerator will keep foods cold for about four hours.
• Then use food from the freezer. A full freezer will keep the temperature for about 48 hours (24 hours if it is half full) if the door remains closed.
• Use your non-perishable foods and staples after using food from the refrigerator and freezer
• If it looks like the power outage will continue beyond a day, prepare a cooler with ice for your freezer items
• Keep food in a dry, cool spot and keep it covered at all times

Call Us Today!

When you need help with storm damage in your home or business in Nellysford, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Tell if I Have Ice Dam Damage in Wintergreen?

3/21/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local team in Charlottesville responds to water damage emergencies every year in Wintergreen. Ice dams are ridges of ice that form at the edge of a roof that prevents melting snow from draining off the roof. The water that backs up behind the dam can leak into a home and cause water damage to walls, ceilings, insulation, and other parts of the building.

Here are signs of ice dams from Travelers Insurance:

• Look closely at the icicles around the exterior of your house. If the icicles are confined to the gutters and there is no water trapped behind them, then an ice dam has likely not formed. Nonetheless, icicles can be a precursor to ice dams. Depending on their location and size, icicles may also pose a danger if they fall off. Whenever possible, and if safe to do so, remove icicles from the exterior of your home, making sure not to stand directly beneath them. If you cannot safely reach the icicles from the ground, consider hiring a contractor to assist in their removal.

• Check for water stains or moisturein your attic or along the ceiling of the exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.

Call Us Today!

When you discover an ice dam or another type of water damage in your Wintergreen home or business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Thaw My Frozen Pipes in Free Union?

3/14/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Albemarle County.

Freezing temperatures mean frozen pipe issues for Free Union residents. Our local team in Charlottesville responds to storm damage emergencies every winter and offers this helpful information from the Red Cross for thawing frozen pipes:

• If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
• Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will start to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
• Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
• Apply heat until the full water pressure is restored. If you cannot locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
• Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call Us Today!

When you discover water damage in your Free Union home or commercial business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Freezing Rain Causing Property Damage in Earlysville?

3/7/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Albemarle County.

Winter weather in Earlysville can range from rain to snow to sleet, or a combination of all. Our local team in Charlottesville responds to storm damage emergencies every winter and offers this helpful information from the National Weather Service about winter weather warnings:

The National Weather Service issues winter weather-related warnings, watches, and advisories through your local National Weather Service office. Each office knows the local area and issues Warnings, Watches, or Advisories based on local weather criteria.

Warnings: Take Action!

Watches: B e Prepared

Advisories: Be Aware

Some additional terms used are:

Freezing Rain: Rain that freezes when it hits the ground; creating a coating of ice on roads, trees, and power lines.

Sleet: Rain that turns to ice pellets before reaching the ground. Sleet also causes moisture on roads to freeze and become slippery.

Wind Chill: A measure of how cold people feel due to the combined effect of wind and cold temperatures. The Wind Chill Index is based on the rate of heat loss from exposed skin. Both cold temperatures and wind remove heat from the body: as the wind speed increases during cold conditions, a body loses heat more quickly. Eventually, the internal body temperature also falls and hypothermia can develop.

Call Us Today!

When you have a storm damage emergency in your Earlysville home or commercial business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Tips For Dealing with a Power Outage in Scottsville?

2/28/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Albemarle County.

Our local team in Charlottesville is on call 24 hours a day, and we usually arrive onsite within four hours of your call for help when you have a storm damage emergency in Scottsville. Here are some tips for protecting yourself during a power outage from the Federal Emergency Management Agency:

• Keep freezers and refrigerators closed
• Only use generators outdoors and away from windows
• Do not use a gas stove to heat your home
• Disconnect appliances and electronics to avoid damage from electrical surges
• Use alternate plans for refrigerating medicines or power-dependent medical devices
• If safe, go to an alternate location for heat or cooling
• Check on neighbors

When your home or business suffers damage from wind or other severe weather, our storm damage response team has the training, equipment, and experience to secure your property quickly and efficiently. As soon as we arrive, we will board and tarp up any areas of the structure exposed to the elements to prevent further damage. We can supervise a full range of building and reconstruction services to restore a property to pre-damage condition.  

Call Us Today!

When you have a property damage emergency in your Scottsville home or commercial business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Can I Do to Remove an Ice Dam From my North Garden Home?

2/21/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Albemarle County.

Our team in Charlottesville responds to water damage emergencies every year in North Garden. Here are some tips from Travelers Insurance on removing an ice dam:

Removing an ice dam from your roof immediately after spotting the signs can be critical to helping prevent damage to your home. One way to remove an ice dam is to melt it using calcium chloride ice melt.

Step 1. Using a roof rake, remove snow 3-4 feet from the edge of your roof, being careful not to damage the roof covering or to allow snow to build up around walking paths or to block emergency exits

Step 2. Use a calcium chloride ice melt product, which you can generally purchase from your local hardware store. Be sure not to use rock salt or sodium chloride, which can damage your roof.

Step 3. Fill a nylon stocking with the calcium chloride ice melt

Step 4. Safely place and position the calcium chloride-filled nylon stocking vertically across the ice dam so that it can melt a channel through the ice

Step 5. Cover and protect any shrubbery and plants with lightweight tarps near the gutters or downspouts for the duration that the calcium chloride stockings remain in place

Call Us Today!

When you have a water damage emergency in your North Garden home or business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Can I Do to Prevent Frozen Pipes in my Charlottesville Home?

2/14/2023 (Permalink)

We are trusted leaders in water damage restoration in Albemarle County.

Freezing temperatures can wreak havoc on plumbing systems if precautions are not made to prevent the pipes from freezing. Our team in Charlottesville responds to water damage emergencies caused by frozen pipes every year in Grand Rapids, and we offer these tips for preventing frozen pipes from the Red Cross:

How to Prevent Frozen Pipes

• Keep garage doors closed if there are water supply lines in the garage
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up and out of the reach of children.
• When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
• Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
• If you are going away during cold weather, leave the heat on in your home, and set it to a temperature, not below 55° Fahrenheit

Call Us Today!

When you have frozen pipes or any other type of water damage emergency in your home or commercial business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Ice Storm Damage in Free Union Home?

2/7/2023 (Permalink)

We restore storm damage 24 hours a day in Albemarle County.

Our team in Charlottesville is trained and certified to restore storm damage in Free Union by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries.

The National Oceanic and Atmospheric Administration (NOAA) describes ice storms as heavy accumulations of ice that can bring down trees and utility poles, and communication towers. Bridges and overpasses are extremely dangerous because they freeze faster than other surfaces.

Black ice is another ice storm hazard defined by patchy ice on roadways or other transportation surfaces that cannot be easily seen because it is clear (not white) with the black road surface underneath. It is most prevalent in the early morning hours, especially after the snow melts on the roadways, and has a chance to refreeze overnight.

Ice jams occur when long cold spells cause rivers and lakes to freeze. A rise in the water level or a thaw breaks the ice into large chunks, which become jammed at manmade and natural obstructions. The ice dams can act as a dam and cause severe flooding.

Call Us Today!

When you have storm damage in your home or business in Free Union, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Stinky Store Mystery Solved in Charlottesville?

1/31/2023 (Permalink)

We identify and remove offensive odors in Albemarle County.

There’s nothing more off-putting than walking into an unpleasant odor. Sometimes the smell is created by more than one source, so it can be challenging to diagnose the origins of the scents. Our team in Charlottesville is trained and certified in the science of odor identification and elimination by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We never mask odors or take shortcuts, as these methods do not work.

Odor Identification

The first step is to identify the source of the smell and locate where the odor is contacting surfaces. Sometimes the odors originate from more than one location in the building. For instance, foul odors can result from dirty drains, sewers, garbage cans, and even dead animals and animal waste.

Odor Elimination Process

Once we identify the cause of the odor and determine the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents.

Call Us Today!

When you have an odor problem in your Charlottesville home or commercial business, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

What is the Process for Restoring Commercial Water Damage in Charlottesville?

1/24/2023 (Permalink)

We respond to commercial water damage emergencies 24 hours a day in Albemarle County.

Although every commercial water loss is unique, our team in Charlottesville follows a comprehensive, six-step process for every business we serve as follows:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpets, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When you have a water damage emergency in your Charlottesville commercial business or home, our team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Recent Storm Causes Basement Flooding in North Garden?

1/17/2023 (Permalink)

We are trusted leaders in storm damage restoration services in Albemarle County.

Our team in Charlottesville responds to storm damage emergencies every year. North Garden residents can rely on our team of qualified professionals to restore storm and flooding damage 24-hours a day. We know that our fast emergency response time and our use of powerful, industrial-grade water extraction equipment save our customers money by minimizing the potential for further damage. Here are some safety tips from our website for things you can do while waiting for help to arrive:

Safety First:

• Stop the source of water damage; call a plumber/or wait for the storm to end
• Turn off the electricity
• If it is not safe to stay in the house, evacuate everyone, including pets
• Have all your relevant documents in one safe, dry place
• If you have homeowner’s insurance, start the claims process
• Document everything with photos, and wear protective gear
• If you are a tenant, reach out to your landlord or property manager

We can help with the cleanup process! Once the source of loss is stopped, we have the knowledge, training, experience, protective gear, and equipment to help extract water, salvage personal items, dry the space out, disinfect, and help remediate mold.

Call Us Today!

When you discover flooding or other storm damage in your home or business in North Garden, our local team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Free Union Seniors Will Benefit From These Fire Safety Tips?

1/10/2023 (Permalink)

We are trusted leaders in fire damage restoration services in Albemarle County.

Our team in Charlottesville responds to fire damage emergencies every year in Free Union. To increase fire safety for older adults, the National Fire Protection Association offers the following guidelines:

• Keep it low
  If you don't live in an apartment building, consider sleeping in a room on the ground floor to make emergency escape easier. Ensure smoke alarms are installed in every sleeping room and outside any sleeping area. Have a telephone installed where you sleep in case of emergency.
• Sound the alarm
  Most fatal fires occur when people are sleeping, and because smoke can put you into a deeper sleep rather than waking you, it's important to have a mechanical early warning of a fire to ensure you wake up. If anyone in your household is deaf or if your hearing is diminished, consider installing a smoke alarm that uses a flashing light or vibration to alert you to a fire emergency. 
• Do the drill
  Regular fire drills help you know what to do in a home fire. If you or someone you live with cannot escape alone, designate a household member to assist and decide on backups in case the designee isn't home.
• Open up
  Make sure you can open all doors and windows in your home. Check to be sure that windows haven't been sealed shut with paint or nailed shut; if they have, arrange for someone to break the seals around your home or remove the nails.

Call Us Today!

When your home or business in Free Union has a fire damage emergency, our local team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Super Happy Water Damage Customers in Charlottesville?

1/3/2023 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our team in Charlottesville aims for five-star reviews from every customer we serve. Here are some more Google reviews from some of our recent water damage customers:

“When you unexpectedly discover water in your basement, it is a scary and confusing experience. The services, constant communication, patience, and kindness shown by Johnathan Bowman in the middle of the night (10:30-3:30 am) and the next day, Alex Woodward and Aaron Richards, were phenomenal! They patiently answered EVERY question I asked and called to keep me updated at all times. This event in my home has been very disruptive to my family. But, their interactions with me added some solace and confidence that my home and belongings were going to be fine. Thank you Johnathan, Alex, and Aaron!!! ” Toni H.

Services: Water removal, water damage-related cleanup & repair, Flood cleanup, Flooring

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Bowman family would like to say thank you. The guys were professional and dependable and worked after hours to help us. Thank you, SERVPRO of Charlottesville.” Donna Allen

Service: Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Alex, Aaron, and the whole team from SERVPRO were very professional in helping us with clean up after a water leak. Communication from SERVPRO was great throughout the entire process. I felt confident in their ability and experience to do the job right.” Peter Santen

Service: Water damage-related pest control

Positive: Professionalism, Responsiveness

Call Us Today!

When your home or commercial business in Charlottesville has a water damage emergency, our local team in Charlottesville is Here to Help.® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Highly Trained Restoration Professionals in Charlottesville?

12/27/2022 (Permalink)

We are trusted leaders in the restoration industry in Albemarle County.

Our team in Charlottesville is highly trained to restore fire, water, storm, and mold damage. Our professionals also perform a full range of cleaning services. We are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries.

 Our training program includes the following:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

e-Learnings

Everyone on our staff has access to web-based training. This training is voluntary and is designed as an ongoing training series for our employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Continuous education keeps our employees current on new industry standards and best practices in the cleaning and restoration industry.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Call Us Today!

When your home or commercial business in Charlottesville has fire, water, storm, or mold damage, our local team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Why Are We Charlottesville's Top Choice for Commercial Restoration Services?

12/20/2022 (Permalink)

We provide a full range of cleaning and restoration services for Albemarle County businesses.

Our team in Charlottesville performs a wide variety of commercial cleaning and restoration services in Charlottesville. When your business suffers a fire or water damage loss, fast action is required to mitigate the damage and minimize the chances of secondary damage. We are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). We have the training, equipment, and experience to clean and restore buildings and workplace settings. 

• Small Office Buildings 
• Large Office/High-Rise Office Buildings 
• Apartment Buildings 
• Restaurants 
• Hotel/Motels 
• Small Retail Stores 
• Large Retail/Big-Box Stores 
• High-Rise Residential 
• Manufacturing and Industrial 
• Government/Military 

We provide a full range of commercial property damage restoration services, including the following: 

• Commercial Water Damage Restoration 
• Commercial Fire Damage Restoration 
• Commercial Mold Remediation 
• Commercial Storm Damage Cleanup 
• Disaster Recovery Team 

Although we are better known for fire and water mitigation and restoration services, we also provide a wide variety of?commercial deep cleaning services. These deep-cleaning services exceed the scope of regular janitorial services and are designed to keep your business looking its best: 

• Biohazard and Sewage 
• Trauma and Crime Scene 
• Carpet and Upholstery 
• Drapes and Blinds 
• Ceilings, Walls, and Hard Floors 
• Odor Removal and Deodorization 
• Vandalism 

Call Us Today! 

When your commercial business or home in Charlottesville has property damage or needs deep cleaning services, our local team in Charlottesville can help. Call us today?at?434-977-5850. 

Franchises are independently owned and operated. 

Are You Prepared for Flooding in Charlottesville?

12/13/2022 (Permalink)

We are leaders in storm damage restoration services in Albemarle County.

Our team in Charlottesville wants everyone to be prepared for a flooding situation. Here are some tips from the Federal Emergency Management Agency (FEMA) on ways to protect yourself before a flood:

Know

• Know your flood risk. Learn whether you live, work, or travel through areas
  that are prone to flooding.

To help communities understand their risk of flooding,
The Federal Emergency Management Agency (FEMA) creates flood maps showing high, moderate, low and undetermined risk areas. To check your flood risk, enter your address into the map.

• Know how to stay informed. Being informed of timely information about weather conditions or other emergency events can be significant in staying safe. Make sure to monitor the weather reports provided by your local news media, pay attention to emergency alerts in your area, think about how you will stay informed during a power outage, and use the USGS’s WaterAlert system to receive texts or email messages when a stream in your area is rising to flood level.
• Know your evacuation routes. The safest way to survive a flood is to evacuate the area if advised to leave. To leave quickly and efficiently, you need to plan ahead. Keep your car fueled and in good condition if you use it for emergencies. Identify a place away from home to go if you have to leave.

Call Us Today!

When your home or business in Charlottesville has storm damage, our local team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Will My Water Damage be Assessed in Charlottesville?

12/6/2022 (Permalink)

We are leaders in water damage restoration in Albemarle County.

Our team in Charlottesville conducts a thorough inspection and assessment of the water damage when we arrive at your home. This evaluation includes taking photographs of all affected areas and creating a moisture map of affected materials. We document all affected materials like sheetrock, flooring, and studs. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

• Stop the Source
• Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will check for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

• Survey Damage
• Complete Safety Inspection

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

• Block Furniture

Call Us Today!

When your home or business in Charlottesville has a water damage emergency, our local team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

COVID-19 Cleaning Services in Earlysville?

11/29/2022 (Permalink)

We decontaminate homes and businesses exposed to viral pathogens in Albemarle County.

Many of us spend more time indoors during the fall and winter seasons in Earlysville, and exposure to infectious diseases like the new coronavirus, COVID-19, still affects many families and businesses. Our team in Charlottesville is trained and certified to clean and decontaminate contagious pathogens. If you or a loved one tests positive for COVID-19, the National Centers for Disease Control and Prevention recommend the following:

People with COVID-19 infection should (where possible) be isolated in a separate room, away from others in the home. If possible, close the door to stop air from moving from the infected person’s room into the rest of the house. If it’s safe, open windows and turn on a fan in the room if you have one. No other visitors should be allowed in the home when someone in the household has a COVID-19 infection.

If it is not possible to isolate the infected person in your home, try to move people at risk of severe disease to a household where they will not be exposed to possible infection.

If you have to share space in your home with someone with COVID-19, open windows to bring in fresh air if it’s safe to do so. COVID-19 spreads easily in places that are poorly ventilated.

Call Us Today!

When your home or business in Earlysville needs cleaning and decontamination services, our local team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Tell if There Is Hidden Water Damage in My Charlottesville Business?

11/21/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville responds to more water damage emergencies in Charlottesville than any other form of property damage. Water damage may not always be visible, so our technicians use state-of-the-art technology and diagnostic equipment to locate hidden water damage. Here are some of the visible and hidden signs of water damage:

Signs of Water Damage

• Dark or wet spots on the walls or ceiling
• Wet areas or water pooling on the floor
• Flaking, cracking, or bubbling paint or drywall
• Hearing the sound of running water that you can’t place
• Hearing the sound of dripping water that you can’t locate
• Visible dripping water you can see but dripping where it should not be
• Significant increase in your water bill for no known reason
• Strong, damp, musky odors
• Visible mold growing 

You probably have hidden water damage if you notice water pooling on the floor with nothing to attribute it to. Dark spots and discoloration and flaking, cracking, or bubbling paint on drywall on interior or exterior walls may also be indications of hidden water damage.

Call Us Today!

When you discover water damage in your Charlottesville business or home, our local team in Charlottesville can help. We typically arrive onsite within four hours of your call. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Lightning Strikes in Free Union?

11/15/2022 (Permalink)

We are leaders in storm damage restoration in Albemarle County.

Our team in Charlottesville has been restoring storm damage in Free Union for many years. Although thunder and lightning are more common in our region during the summer, intense winter storms and blizzards can produce thunder and lightning. Here are some lightning safety tips from the National Oceanic and Atmospheric Administration:

• Avoid isolated tall trees, hilltops, utility poles, cell phone towers, cranes, large equipment, ladders, scaffolding, or rooftops
• Avoid open areas, such as fields
• Never lie flat on the ground
• Retreat to dense areas of smaller trees that are surrounded by larger trees, or retreat to low-lying areas but watch for flooding
• Avoid water, and immediately get out of and away from bodies of water
• Avoid wiring, plumbing, and fencing. Stay away from all metal objects, equipment, and surfaces that can conduct electricity.
• Do not shelter in sheds, pavilions, tents, or covered porches, as they do not provide adequate protection from lightning
• Seek fully enclosed, substantial buildings with wiring and plumbing. The interior wiring and plumbing in modern buildings will act as an earth ground.
• A building is a safe shelter as long as you are not in contact with anything that can conduct electricity. Do not lean against concrete walls or floors (which may have metal bars inside).

Call Us Today!

Our local team in Charlottesville typically arrives onsite within four hours of your call. When your Free Union home or business needs help with storm damage, we are Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Can I Expect When I Call For Emergency Water Damage Help in Scottsville?

11/8/2022 (Permalink)

We are leaders in water damage restoration in Albemarle County.

Our team in Charlottesville is Scottsville’s number one choice for water damage restoration services. Water is invasive and can cause damage in as little as one to two hours. Fast emergency mitigation is critical to minimizing the chances for secondary damage when you have a flooded floor.

When you call us, we will ask you questions regarding the water damage, and these questions tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (onsite)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Our local team in Charlottesville is ready to respond to your call for help 24-hours a day, 365 days a year, and we typically arrive onsite within four hours. When your Scottsville home or commercial business needs emergency water damage restoration services, we can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Refrigerator Supply Line Leak Floods Kitchen in Charlottesville?

11/1/2022 (Permalink)

We restore water damage 24-hours a day in Albemarle County.

Our team in Charlottesville responds to water damage emergencies 24-hours a day, and we typically arrive onsite within four hours of your call for help. Water is invasive and can cause damage in as little as one to two hours. We use industrial-grade water extraction equipment to remove most of the water, preventing secondary water damage and mold and bacterial growth.

• Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
• Infrared cameras find “hidden” water behind walls and ceilings
• Submersible and gas-powered pumps are used for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Here is a recent Google review from a customer with a refrigerator supply line leak that caused water to flood her kitchen:

“SERVPRO came to my house the same day I called. Had a mishap with a fridge install that left extensive water damage. They quickly went to work. Alex Woodward was very responsive and communicated with me each day.” Marlaina

Service: Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Responsiveness, Value

Call Us!

Water damage can happen at any time of the day or night. Our local team in Charlottesville is Here to Help ® when your Charlottesville home or business needs water damage restoration services. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Dangerous Black Water Contamination in Scottsville?

10/24/2022 (Permalink)

We clean and restore sewer backups for businesses in Albemarle County.

Our team in Charlottesville is trained by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to clean and restore areas contaminated by sewer backups in Scottsville. Our technicians have the specialized equipment and protective clothing to remediate black water contamination, matter how big the job is. Here is some information from our website about water classifications:

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three, "black water," include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Category 2: "Gray Water"

• It May contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

• Water from a clean source like a broken water line
• If left untreated, it can degrade into category two or three

Please Call Us Today!

Sewers can back up at any time of the day or night. Our local team in Charlottesville is Here to Help ® when your Charlottesville commercial business or home needs sewer clean-up and restoration services. Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Protect My Belongings From Storm Water Intrusion in Charlottesville?

10/17/2022 (Permalink)

We restore storm damage 24-hours a day in Albemarle County.

Our team in Charlottesville responds to storm damage emergencies throughout the year. We use powerful, industrial-grade water extraction and drying equipment to quickly pull water from a flooded area. Many times,  flood waters cause damage to household items, furniture, and clothing. Once exposed to the water, your belongings will require professional cleaning, sanitizing, and deodorization services. Here are some tips from the Insurance Information Institute to keep your belongings protected from unwanted water:

Protect Your Belongings

• Store off-season and other bulk belongings in waterproof bins, especially in areas where there are plumbing pipes or that are prone to dampness
• Never store valuables or memorabilia where there is a risk of destruction from water
• Keep belongings stored on shelving off the floor in basements.In case of water seepage or sewer backup, they're less likely to get damaged.
• Keep an inventory of all belongings. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Please Call Us Today!

Storms can bring heavy rain to Albemarle County with little advanced warning. Our local team in Charlottesville is Here to Help ® when your Charlottesville home or commercial business needs storm damage restoration services. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Comprehensive Fire Damage Restoration Process Used in North Garden?

10/11/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville has been restoring fire damage in the North Garden area for many years. Although every fire damage event will vary, we follow the same efficient process for every customer we serve.

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event to help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us!

Our local team in Charlottesville is Here to Help ® when your North Garden home or commercial business needs fire damage restoration services. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Highly Satisfied Water Damage Restoration Customers in Charlottesville?

10/3/2022 (Permalink)

We are trusted leaders in water damage restoration services in Albemarle County.

Our local team in Charlottesville aims for five-star reviews from every customer we serve. We have the training, equipment, and experience to restore water damage quickly and efficiently. Here is a recent Google review from one of our water damage customers:

“I’d like to recommend SERVPRO professionals. I was very pleased with the compassion and understanding the team showed me while dealing with a water leak in my house. We were finally expecting family from out of town, and the teams worked extremely hard to get us to a place where we could use our bathroom. What a relief!
The team members were: Alex Woodward, Justin Morris, Alonzo Pein, Javier Mendez, Dylan Walker, Jonathan Bouton, and Chase Miller. These guys were polite, considerate and did a great job for us. We were able to enjoy six grandchildren and four parents without the stress of taking a number to use the bathroom! Thank you, guys, Cathy K.”

Services: Water damage-related cleanup and repair, Water damage-related mold removal, Standard cleaning, Furniture removal, Mold cleaning, Water removal

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us Today!

When you discover water damage in your Charlottesville home or business, our local team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

How Can I Protect My Business From Water Intrusion Issues in Charlottesville?

9/27/2022 (Permalink)

We respond to commercial water damage emergencies 24-hours a day in Albemarle County.

Our local team in Charlottesville responds to commercial water damage emergencies throughout the year. The Insurance Institute for Business and Home Safety offers these tips for protecting your business from water intrusion from heavy rain:

Inspect and clean the roof drainage system

Do this at least twice a year, ideally during spring and fall. This includes all gutters, interior drains, and scuppers.

Trim trees

Keep trees trimmed and away from the roof to prevent branches from rubbing against the roof and leaves from accumulating and clogging the drainage system

Remove debris

• Remove loose objects and accumulated debris—including anything left by contractors—from the roof that could end up in the drainage system
• Check under and around all roof-mounted equipment, satellite dishes, antennas, and solar panels for debris that could disrupt the drainage system’s water flow or cause ponding

Check for water

Check for long-term standing water in gutters and correct any blockages. If there are no blockages, but standing water still occurs, ensure the gutter is sloped properly to the downspout.

Check the slope of the roof cover system

For low-sloped roofs, ensure the slope of the roof cover system and the insulation boards divert water to internal drains when present or to the edge of the roof. Long-term standing water is an indication of an improper slope.

Call Us Today!

When your Charlottesville commercial business or home has a water damage emergency, our local team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Can a Thunderstorm Cause Damage to my Charlottesville Home?

9/20/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Albemarle County.

Charlottesville is no stranger to inclement weather. Last September, severe thunderstorms brought hail from a cold front that swept across the Mid-Atlantic region. Our local team in Charlottesville responds to storm damage emergencies 24-hours a day and offers these thunderstorm safety tips from the National Weather Service:

Nowhere outside is safe when thunderstorms are in the area. Run to a secure building or vehicle when you first hear thunder, see lightning or observe dark threatening clouds developing overhead. Stay inside until 30 minutes after you hear the last clap of thunder.

When Thunder Roars, Go Indoors

• Stop all activities
• Seek shelter in a substantial building or a hard-topped vehicle
• Wait thirty minutes after the storm to resume activities
• Stay off corded phones. You can use cellular or cordless phones.
• Don't touch electrical equipment or cords
• Avoid plumbing. Do not wash your hands, take a shower or wash dishes
• Stay away from windows and doors, and stay off porches
• Do not lie on concrete floors or lean against concrete walls

Call Us Today!

When your Charlottesville home or commercial business has a storm damage emergency, our local team in Charlottesville can help. We typically arrive onsite within our hours of your call. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Brush Fire Causes Soot and Smoke Damage in Free Union?

9/9/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Albemarle County.

Free Union is a beautiful place to live, and this rural part of Albemarle County may be exposed to brush fires during the summer. Our local team in Charlottesville has the training, equipment, and experience to restore fire damage quickly and efficiently.

Here is some information from the National Fire Protection Association about brush fires:

While devastating fires in the wildland-urban interface have become common stories on the nightly news, many people do not realize that brush, grass, and forest fires account for almost one-quarter (23 percent) of fires handled by local fire departments.

• During 2011-2015, local fire departments responded to an estimated average of 306,000 brush, grass, and forest fires per year, an average of 840 fires per day
• During 2011-2015, heavy or light vegetation was the item first ignited in an average of 6,200 reported home structure fires per year. These fires caused an average of seven civilian deaths, 53 civilian injuries, and $130 million in direct property damage.
• The vast majority of brush, grass and forest fires in 2011-2015 were caused by human activities. Leading causes include intentional fire setting, open burning of waste, smoking materials, and electrical power or utility lines.

Call Us Today!

When your Free Union home or commercial business has a fire damage emergency, our local team in Charlottesville can help. We typically arrive onsite within our hours of your call. Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Is The Process For Restoring Water Damage in Esmont?

9/6/2022 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

When you have a water damage emergency in Esmont, you can rely on our local team in Charlottesville to mitigate and restore the damage quickly and efficiently. We use powerful, industrial-grade water extraction and drying equipment to remove water from the damaged area rapidly, saving our customers time and money in many cases. Here is the process we follow for every water damage emergency:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We provide sanitizing treatments to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Esmont home or commercial business has a water damage emergency, our local team in Charlottesville can help. We typically arrive onsite within four hours of your call. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Convenient Pack-out and Move-Out Services for Charlottesville Commercial Businesses?

8/30/2022 (Permalink)

We restore commercial damage in Albemarle County 24-hours a day.

Over fifty percent of businesses that experience fire or water damage never reopen. Our local team in Charlottesville is committed to helping commercial businesses become operational again quickly after a property damage emergency. We offer convenient pack-out and move-out services that help us repair damage more efficiently. Once the repairs are complete, we will coordinate a convenient time to return your items and help put them back in their place, “Like it never even happened.”

Move-Outs/Pack-Outs

When your commercial business or home requires extensive restoration or cleaning due to damage, we can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

Once the restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us Today!

You never know when your business will suffer property damage, but when it happens, fast action must be taken to minimize the potential for secondary damage and more time-consuming and expensive repairs.

When your Charlottesville business has fire or water damage, our local team in Charlottesville can help. We offer a full range of services to help you get back to business quickly. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Smoke and Soot Removal Services in Free Union?

8/23/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Albemarle County.

Our local team in Charlottesville wants everyone in Free Union to prepare for brush or wildfires. Here are some tips from the National Fire Protection Association for preparing defensible space around your home and property.

The home and the area 0-5’ from the furthest attached exterior point of the home; is defined as a non-combustible area. Science tells us this is the most important zone to take immediate action on as it is the most vulnerable to embers. START WITH THE HOUSE ITSELF, then move into the landscaping section of the Immediate Zone.

• Clean roofs and gutters of dead leaves, debris, and pine needles that could catch embers
• Replace or repair any loose or missing shingles or roof tiles to prevent ember penetration
• Reduce embers that could pass through vents in the eaves by installing 1/8 inch metal mesh screening
• Clean debris from exterior attic vents and install 1/8 inch metal mesh screening to reduce embers
• Repair or replace damaged or loose window screens and any broken windows. Screen or box-in areas below patios and decks with wire mesh to prevent debris and combustible materials from accumulating.
• Move any flammable material away from wall exteriors – mulch, flammable plants, leaves and needles, firewood piles – anything that can burn. Remove anything stored underneath decks or porches. 

 Call Us Today!

When your Free Union home or commercial business has fire damage, our local team in Charlottesville will restore your damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Leaking Air Conditioning Unit Causing Water Damage in Charlottesville Home?

8/16/2022 (Permalink)

We restore water damage 24-hours a day in Albemarle County.

I had no idea running my air conditioning unit with my windows open could cause water damage! I found out the hard way when I looked up and noticed a water stain spreading on my ceiling. I called the local Charlottesville team, and they traced the water leak to a clogged air conditioner condensation drain line. The technicians cleaned the line and replaced the damaged ceiling drywall. They also showed me how to check for water leaks from my air conditioning unit when it rains.

Check wall air conditioners

Internal Drain

If the air conditioning unit has an internal drain, ensure the pipe size is adequate and the water is running and flowing freely to handle a high volume of water.

Caulking of Air Conditioning Unit Sleeve: Look for any gaps, cracks, or other damage that indicates improper caulking around the edge of the sleeve to the exterior of the building. This increases vulnerability to water entry.

Orientation: Tilting the air conditioning unit sleeves slightly (two degrees) towards the exterior wall can significantly reduce the water’s entry.

Weather Stripping: Proper weather stripping between the air conditioning unit and the sleeve can prevent water from entering.

Call Us Today!

When your Charlottesville home or commercial business has water damage, our local team in Charlottesville will restore your damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Fire Pit Fire in Charlottesville Backyard?

8/5/2022 (Permalink)

We are trusted leaders in fire damage restoration in Albemarle County.

Our local team in Charlottesville responds to fire damage emergencies every year in Charlottesville. Here are some fire pit safety tips from the City of Charlottesville:

All fire pits and outdoor fireplaces must have either a chimney or screen to arrest sparks and embers.

• Supervise children around any fire outdoors

• Closely supervise all outdoor fires. Make sure the fire is out before leaving the area. 

• Never burn plastics, construction debris, treated lumber, tires, pesticides, paint, or aerosol containers
• Only use fire pits outdoors and at least 10 feet away from anything that can burn
• Place the fire pit on a surface that is level and will not catch on fire and keep the area well-lit, or use a flashlight when approaching or leaving the fire pit area. 
• Keep the fire pit away from siding, decks,  deck railings, tents, grass, and vegetation, and out from under eaves and overhanging branches or structures 
• In wood-burning fire pits, burn only clean, hardwood seasoned for at least six months
• For a wood-burning fire pit, dispose of ashes after they have cooled. Empty the ashes in a metal container with a tightfitting lid that is used only for the ashes. Place the container away from anything that can burn. Never empty the ashes directly into a trash can. 

Call Us Today!

When your home or commercial business has fire damage, our local team in Charlottesville will restore your damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Tornado Damages Homes in Charlottesville?

8/2/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Albemarle County.

According to the National Oceanic and Atmospheric Administration (NOAA), Virginia experiences only 1 percent of the tornadoes that touch down in the United States each year. Although the risk of tornadoes is low, two tornadoes have touched down in Albermarle County. Thunderstorm warnings should be treated the same way as tornado warnings, and thunderstorm winds can reach speeds of 100 miles per hour!

Our local team in Charlottesville shares these interesting facts about thunderstorm winds from the NOAA:

• Thunderstorms should be treated like you would a tornado. Move to an appropriate shelter if you’re in the storm’s path.
• The strong outrush of wind from a thunderstorm is often called a downburst. Downbursts are caused by rain-cooled air, which accelerates rapidly downward, producing a potentially damaging gust of wind.
• Strong downbursts are often mistaken for tornadoes, and they can produce extensive damage and are often accompanied by a roaring sound similar to that of a tornado. Downbursts can easily overturn mobile homes, tear roofs off of houses, and topple trees.

Call Us Today!

When your home or commercial business in Charlottesville has a storm damage emergency, our local team in Charlottesville is on call and ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Happy Water Damage and Mold Removal Customers in Charlottesville?

7/27/2022 (Permalink)

We are trusted leaders in mold remediation services in Albemarle County.

Our technicians are trained and certified by the Institute for Inspection Cleaning and Restoration Certification (IICRC) to restore water and mold damage for residential and commercial customers in Charlottesville. When you have a water damage emergency, a mold infestation may emerge due to the excess moisture. Our local team in Charlottesville will address the water and mold issues together to minimize the potential for the mold to return after the remediation process is complete. Here is a recent Google review from a happy customer:

“The team led by Bryan Walker was very professional and polite. They came promptly and went right to work. They kept us appraised every step of the way. They checked and rechecked moisture levels to make sure progress was continuing. The wall they removed was contained so that there was almost no mess, and they cleaned up afterward. I would highly recommend SERVPRO to anyone in need of their services.” Susan VonDerBecke

Services: Water damage-related cleanup & repair, Mold inspection, Water removal, Flood cleanup, Water damage-related mold removal

Positive: Professionalism, Punctuality, Quality, Responsiveness

Call Us Today!

When you discover a mold or water damage issue in your home or commercial business, our team in Charlottesville is on call and ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Are the Tell-Tale Signs of Water Damage in Charlottesville?

7/21/2022 (Permalink)

We are leaders in water damage restoration services in Albemarle County.

Our local team in Charlottesville has been restoring water damage for residents and businesses in Charlottesville for years. Our technicians are trained and certified by the Institute for Inspection Cleaning and Restoration Certification (IICRC) to restore water damage quickly and efficiently.

You may be able to avoid a major water damage issue by knowing how to identify the tell-tale signs of water damage. Here are some ways you can tell if you have water damage in your home or business:

Wet areas or water pooling on the floor

You probably have hidden water damage if you notice water on your floor with nothing to attribute it to.

Dark or wet spots on the walls or ceiling

Look for discoloration on your walls or ceiling inside and outside your home.

Flaking, cracking, or bubbling paint or drywall

Water seeping behind a wall will cause this to happen.

Visible dripping water you can see but dripping where it should not be

If you see any signs of water leaks, it may be a symptom of a bigger problem somewhere in your plumbing systems.

Call Us!

When your Charlottesville home or commercial business has a water damage emergency, our team in Charlottesville is on call and ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Charcoal Grill Fire in Charlottesville Backyard?

7/13/2022 (Permalink)

We restore fire damage 24-hours a day in Albemarle County.

Our local team in Charlottesville wants everyone to have a safe and fire-free summer this year. The City of Charlottesville’s website offers excellent information about fire safety, including city guidelines for outdoor grilling:

Charcoal Grills

• Use one of the following methods to start charcoal for cooking:
• If you use a charcoal chimney to start charcoal for cooking, use a long match to avoid burning your fingers when lighting the paper.
• If you use an electric charcoal starter, use a grounded extension cord
• If you choose to use lighter fluid, use only fluid intended for charcoal grills 
• Never add charcoal starter fluid to coals or kindling that has already been ignited 
• Never use gasoline or any other flammable liquid except charcoal starter or lighter fluid to start a charcoal fire 
• Store the charcoal starter fluid outside, out of reach of children, and away from heat sources 
• Dispose of charcoal coals only after they are cool. Empty the coals into a metal container with a tight-fitting lid used only to collect coals. Place the container outside away from anything that can burn. Never empty coals directly into a trash can. 

Call Us Today!

When your Charlottesville home or commercial business has fire damage, our team in Charlottesville is on call and ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Could the Water Seeping Into My Basement Be From a Pool Leak in My Charlottesville Home?

7/12/2022 (Permalink)

We are trusted leaders in water damage restoration in Albemarle County.

If your swimming pool is leaking, you could be wasting thousands of gallons of water each month and weakening your home’s foundation. Our local team in Charlottesville offers these tips from the Environmental Protection Agency to determine if your pool is leaking:

• Grab a clear container and a marker
• During the test period, turn off the pool auto-fill, do not manually add water to the pool, and avoid splashing water out of the pool
• Put the container on the pool steps and mark the water level on the outside of the container
• Now, fill the container with pool water up to the mark you just made so the levels match
• Mark the water level inside the container
• Now, wait and give evaporation time to work, usually two to three days. If it rains or is windy, you’ll have to perform the test again.
• Place the container on the pool steps. If the water in the pool is lower than the water in the container, you have a leak
• If both the pool level and the container water levels are the same, you do not have a leak

Call Us Today!

When your Charlottesville home or business has water damage, our team in Charlottesville is on call and ready to assist you 24-hours a day. We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Building Services for Damaged Properties in Charlottesville?

6/22/2022 (Permalink)

Our rebuilding services offer one-stop convenience for Albemarle County businesses.

When your commercial business experiences property damage that requires rebuilding and construction services to complete the restoration, our local team in Charlottesville is Here to Help. ® We are trained and certified to perform every phase of restoration – from the initial cleanup phase to the final rebuilding phase. This convenient, cost-saving service gives our customers peace of mind knowing they have one company managing the entire restoration from start to finish.

Building and Reconstruction Services

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• Heating, Ventilation, and Air Conditioning (HVAC) Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

We restore all kinds of commercial buildings and workplace settings, including:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us!

When your commercial property or home in Charlottesville requires rebuilding services to complete a restoration, our team in Charlottesville will restore your property “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Thunderstorms Bringing Hail Damage to Charlottesville Homes?

6/21/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Albemarle County.

Our local team in Charlottesville responds to storm damage emergencies every year in Albemarle County. Last year there were four reported hail incidents within ten miles of Charlottesville’s city center. The largest hailstone was said to have a diameter of 1.75-inches or the size of a golfball.

The National Oceanic and Atmospheric Administration (NOAA) classifies hailstones by comparing them to known objects. Usually, hailstorms drop a mix of hailstones of varying sizes, and only the exceptionally large hailstones pose any serious risk to people when they are caught out in a storm. Here are some hailstone measurements from the NOAA:

• Pea = 1/4 inch diameter
• Mothball = 1/2 inch diameter
• Penny = 3/4 inch diameter
• Nickel = 7/8 inch
• Quarter = 1 inch — hail quarter size or larger is considered severe
• Ping-Pong Ball = 1 1/2 inch
• Golf Ball = 1 3/4 inches
• Tennis Ball = 2 1/2 inches
• Baseball = 2 3/4 inches
• Tea cup = 3 inches
• Softball = 4 inches
• Grapefruit = 4 1/2 inches

Call Us Today!

Storm damage can happen at any time. When your Charlottesville home or commercial business has storm damage, our team in Charlottesville is Here to Help.® We’ll restore your storm damage, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Seven-Step Process for Restoring Fire Damage in Free Union?

6/14/2022 (Permalink)

We restore fire damage “Like it never even happened,” in Albemarle County.

Free Union residents have relied on our local team in Charlottesville to restore fire damage, no matter how big the job is. Although every fire event varies in the extent of damage, we follow the same process for every fire loss:

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Free Union home or business has fire damage, our team in Charlottesville can help. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Advanced Technology Used to Detect Hidden Water Damage in North Garden?

6/7/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County.

Our local team in Charlottesville restores water damage for North Garden homes and commercial businesses every year. Our use of advanced technology and powerful industrial-grade water extraction and drying equipment lessens the restoration time in many cases, saving our customers money by avoiding more time-consuming repairs. Here is some of the equipment we use to locate, extract, and dry water damage:

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

Water damage is the most common form of property damage in the United States. When you need help with water damage, our team in Charlottesville is ready to assist North Garden residents and businesses 24-hours a day. We’ll restore your water damage “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Fire Safety Tips for Charlottesville Vacation Rentals?

5/31/2022 (Permalink)

We are trusted leaders in fire restoration services in Albemarle County.

If you have a seasonal home, the National Fire Protection Association (NFPA) wants to remind you to make this home fire-safe. You may need to replace batteries in your smoke alarms and carbon monoxide detectors, and chimneys may need to be unblocked or cleaned. Our local team in Charlottesville offers these seasonal home fire safety tips from the NFPA:

• Install smoke alarms in every sleeping room, outside each separate sleeping area, and on every level of the home
• Test smoke alarms at least once a month using the test button
• Install carbon monoxide (CO) alarms outside each separate sleeping area, on every level of the home, and in other locations, as required by laws, codes, or standards
• Test CO alarms at least once a month
• Pack extra batteries for smoke alarms and CO alarms in case they need replacing
• Make a home escape plan. Practice the plan with everyone in the household, including visitors.
• Know the telephone number of the local fire department and the address and phone number of the vacation home
• Chimneys and vents need to be cleaned and inspected by a qualified professional at least once a year
• If you smoke, smoke outside. Use deep, sturdy ashtrays.
• If you are renting, contact the property manager, landlord, or fire department to be sure that smoke alarms and CO alarms are installed and properly working

Call Us Today!

When you need fire damage restoration services, our team in Charlottesville is ready to assist Charlottesville residents and businesses 24-hours a day. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Mold Problem in Charlottesville Commercial Business?

5/24/2022 (Permalink)

We are trusted leaders in commercial mold remediation in Albemarle County.

Our team in Charlottesville has been remediating mold damage for Charlottesville commercial businesses for years. Here is the process we use:

1. Emergency Contact
2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

3. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

4. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

6. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

7. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When you need mold damage restoration services for your Charlottesville commercial business or home, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Flash Flooding and Mudslides in Charlottesville?

5/17/2022 (Permalink)

We are on call 24-hours a day to respond to storm damage emergencies in Albemarle County.

In May of 2018, heavy rain fell over Charlottesville and surrounding towns, dumping ten inches of rain in a couple of hours. This brought flash flooding and mudslides and caused roads to be closed. Our team in Charlottesville responds to storm damage 24-hours a day. We have the equipment and experience necessary to quickly extract water and thoroughly dry areas compromised by water. Here are some tips from Federal Emergency Management Agency on things you can do to stay safe during a flood:

• If told to evacuate, evacuate immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
• Contact your health provider if you are sick and need medical attention. Wait for further care instructions and shelter in place, if possible. Call 9-1-1 if you have a medical emergency.
• Listen to EAS, NOAA Weather Radio, or local alerting systems for current information and instructions regarding flooding
• Get to the highest level if trapped in a building. Do not climb into a closed attic space and only get on the roof if necessary and once there is a signal for help.
• Stay off bridges and out of fast-moving water. Turn Around. Don’t Drown!
• Say inside your car if it is trapped in rapidly moving water. Get on the roof if water is rising inside the vehicle.

Call Us!

When you need storm damage restoration services for your Charlottesville home or business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Kids Playing With Fire in Charlottesville Backyard?

5/9/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville restores fire damage, no matter how big the job is. Each year thousands of fires are started by kids playing with fire. The National Fire Protection Association offers these tips for preventing children from playing with fire:

• Keep matches and lighters out of the reach of children, up high, preferably in a locked cabinet
• Closely supervise children, making sure that they are kept away from other fire sources, including lit candles, cigarettes, bonfires, and stoves
• Explain that fire moves very fast and can hurt as soon as it touches them. Tell them that this is why matches and lighters are tools for adults only.
• Teach young children never to touch matches or lighters. They must tell a grown-up when matches or lighters are found.
• Establish clear rules and consequences about unsupervised and unauthorized uses of fire
• Be a good example! Always use fire sources — matches, lighters, candles, fireplaces, and campfires — in a safe manner. Never treat them as toys, or children may imitate you.
• Talk with children about what their friends or other children are doing with fire. What do they see online in video games, TV, movies, and social media? Teach them specific ways to resist the peer pressure to misuse fire.
• Give praise for showing respect and age-appropriate responsible behavior toward fire

Call Us!

When you need fire damage restoration services for your Charlottesville home or business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Water Damage Restoration Process for Charlottesville Homes?

5/4/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville has the training, equipment, and experience to restore any form of water damage “Like it never even happened.” Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Although every water loss is different, we follow the same comprehensive process:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When you need water damage restoration services for your Charlottesville home or business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

More Five-Star Reviews From Happy Customers in Charlottesville?

4/25/2022 (Permalink)

We are trusted leaders in cleanup and restoration services in Albemarle County.

Our team in Charlottesville strives for high customer satisfaction ratings in all that we do. Here are some recent Google reviews from some of our happy customers:

“I cannot say enough good things about my experience with SERVPRO. Having your home damaged is a nightmare, but the folks at SERVPRO provided so much comfort in knowing we could trust them with our home. From our first call to the last, they communicated with us along every step of the process and explained in detail why they were doing each thing. All of the employees I interacted with were professional and respectful. They also worked efficiently and were finished much sooner than I anticipated. I would only ever use SERVPRO again in the future and cannot recommend them highly enough.” Michelle Thomas

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Lemile Wallace’s SERVPRO team was excellent. They came quickly on a Sunday night and immediately set about drying out our we house. He explained everything and offered reassurance. I would use them again...if needed.” Larry Brannon

Service: Water damage-related cleanup & repair

Positive: Professionalism, Quality, Responsiveness

Call Us Today!

You never know when you’ll need emergency restoration services for your Charlottesville home or business, but when you do, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Storm-Damaged Roof in North Garden?

4/13/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville restores storm damage throughout the year in North Garden. Albemarle County is subjected to all kinds of inclement weather each year. Severe storms can compromise your roof, siding, windows, and doors, and it is important to mitigate any storm damage before it becomes a more serious and costly repair. Here are some ways to determine if your roof has damage:

Symptoms of roof damage may include:

• Missing or damaged flashing
• Missing or damaged shingles
• Curling edges on your shingles
• Damaged vents or pipe boots
• Cracked or crumbling chimney
• Sagging spots or pooling water
• Hail damage (missing shingle granules)

Any of the above types of damage will lead to leaks and water damage, so making repairs before the problem gets bigger is highly recommended. If you have a drone, you can fly it over your roof to inspect for damage without having to get up on a ladder.

Call Us!

Our team in Charlottesville has the equipment, training, and experience to restore roofs and other types of storm damage quickly and efficiently. We can help you with the insurance process and paperwork, too! When your North Garden home or commercial business has storm damage, we are Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Can I Do While Waiting For Help to Arrive to Restore Fire Damage in My Charlottesville Home?

4/5/2022 (Permalink)

We are trained and certified to clean and restore hoarding scenes in Albemarle County.

Our team in Charlottesville restores fire damage throughout the year in Albemarle County. Here are some tips from our website on things you can do and should not do while waiting for help to arrive:

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
• Keep hands clean so as not to further soil upholstery, walls, and woodwork
• Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
• If electricity is off, empty freezer and refrigerator and prop doors open
• Clean and protect chrome with light coating of petroleum jelly or oil
• Wash houseplants on both sides of leaves
• Change HVAC filter
• Tape double layers of cheesecloth over air registers

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us
• Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Call Us Today!

When you need help restoring fire damage in your Charlottesville home or commercial business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Hoarding Fire in Earlysville?

3/29/2022 (Permalink)

We are trained and certified to clean and restore hoarding scenes in Albemarle County.

Our technicians in Charlottesville are certified to clean and restore dangerous hoarding scenes in Earlysville. According to the National Fire Protection Association, hoarding presents fire danger and impacts first responders.

Why Hoarding Increases Fire Risks

• Cooking is unsafe if flammable items are close to the stove or oven
• Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire.
• Electrical wiring may be old or worn from the weight of piles. Pests could chew on wires. Damaged wires can start fires.
• Open flames from smoking materials or candles in a home with excess clutter are very dangerous
• Blocked pathways and exits may hinder escape from a fire

How Hoarding Impacts First Responders

• Hoarding puts first responders in harm’s way
• Firefighters cannot move swiftly through a home filled with clutter
• Responders can be trapped in a house when exits are blocked. They can be injured by objects falling from piles.
• The weight of the stored items, especially if water is added to put out a fire, can lead to building collapse
• Fighting fires is very risky in a hoarding home. It is hard to enter the home to provide medical care. The clutter impedes the search and rescue of people and pets.

Call Us Today!

When you have fire damage in your Earlysville home or commercial business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Highly Trained and Certified Restoration Team in Charlottesville?

3/21/2022 (Permalink)

Our team undergoes initial and continuous training in Albemarle County!

Highly Trained and Certified Team in Charlottesville

Our technicians in Charlottesville are certified by the Institute of Inspection, Cleaning and Restoration Certification, the non-profit certifying body for the cleaning and restoration industry. Our training program includes:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and Construction Industry Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

e-Learnings

All of our staff have access to web-based training. This training is voluntary and is a program designed to be an ongoing training series for our team in Charlottesville. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. E-learnings keep our technicians and office team current on new industry standards and best practices of the cleaning and restoration industry.

Call Us Today!

When you have a property damage emergency, our team in Charlottesville is Here to Help. ® Our highly trained restoration technicians are on-call and ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Commercial Deep Cleaning Services for Charlottesville Businesses?

3/16/2022 (Permalink)

We deep clean commercial businesses in Albemarle County!

Our offices were starting to look a bit dingy and no longer smelled fresh. I didn’t realize how old and tired the office looked until I found some pictures of our opening day celebration. My friend referred me to the restoration team here in Charlottesville, and they sent a team out that cleaned our offices from top to bottom. The team worked systematically and cleaned the ceilings, walls, and floors. Then they cleaned the windows and window blinds. All of the upholstered furniture and carpets were deep cleaned and deodorized. The offices were sparkling clean and looked and smelled great by the end of the day!

Commercial Cleaning Services

• Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

We have extensive experience working in all kinds of business settings and buildings:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military
• Airports

Call Us Today!

If your Charlottesville business or home needs a deep cleaning, we are Here to Help. ® We’ll deep clean your workplace, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Rain-Damaged Home in Charlottesville?

3/8/2022 (Permalink)

We restore storm damage 24-hours a day in Albemarle County.

Last month twenty-four states, from Texas to Maine, were impacted by a severe weather system. Although the Charlottesville region landed on the milder, rainy side of the storm, people did experience storm damage. SERVPRO® of Charlottesville often responds to storm damage emergencies during the winter months, and we typically arrive onsite within four hours of your call.

Here are some storm and water damage tips from our website on things you can do while waiting for help to arrive:

Safety First:

• Stop the source of water damage; call a plumber/or wait for the storm to end
• Turn off the electricity
• If it is not safe to stay in the house, evacuate everyone, including pets
• Have all your relevant documents in one safe, dry place
• If you have homeowner’s insurance, start the claims process
• Document everything with photos, and wear protective gear
• If you are a tenant, reach out to your landlord or property manager

Our team can help you with the cleanup process. Our technicians have the advanced training, protective gear, equipment, and the knowledge to extract any water, rescue and salvage personal items, thoroughly dry the area, disinfect, and help remediate mold!

Call Us!

If your Charlottesville home or business has storm damage, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Blown Water Heater Disaster in Free Union?

3/1/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County.

Free Union Needs to Know

Some water heater maintenance should be done by a professional. SERVPRO® of Charlottesville provides these tips for the professional care for your water heater:

Qualified Service Professionals ONLY

• Burners should be cleaned once a year for gas and oil-fired water heaters. Have the service professional inspect flues and vents for cracks or loose connections that could leak deadly exhaust gases.
   
• Have a qualified plumber replace your anode rod once every two to five years
   
• The service life of a temperature and pressure (T & P) valve is usually three years. Even if a T & P valve looks fine from the outside, manufacturers recommend they be removed and visually inspected for accumulations of corrosion deposits
• Call a qualified plumber if your water tank is leaking.

• If the T & P valve is discharging water or steam, the ONLY safe intervention is to remove the heat source by cutting off its fuel, if you can. For an electric heater, trip the circuit breaker; for a gas heater, shut off the gas.
• If your water heater overheats, call a qualified plumber and allow the water heater to cool naturally. Never try to relieve the pressure yourself. Never add cool water to the tank, and never try to cool it by spraying it with a hose.

Call Us Today!

If your Free Union home or business has water damage, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Biohazard Cleanup in Scottsville?

2/22/2022 (Permalink)

We are trusted leaders in biohazard cleanup and restoration in Albemarle County.

Scottsville residents and businesses can rely on SERVPRO® of Charlottesville to remediate biohazards 24-hours a day. Our technicians wear OSHA-approved protective gear while safely transforming unhealthy environments back to clean workspaces.

• Crime scene residues
• Suicide/death accidents
• Sewage backups
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Here are some tips from our website to stay safe while waiting for help to arrive:

What to Do After a Contamination

• Stay out of affected areas
• Call emergency service personnel if the situation is life-threatening
• Treat allbodily fluids as if they are contaminated
• Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

What Not to Do After a Contamination

• Don’t leave wet fabrics in place
• Don’t leave books, magazines, or other colored items on wet carpet or floors
• Don’t use your vacuum to remove water
• Don’t use television or other electrical appliances
• Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

If your Scottsville business or home requires biohazard cleanup and restoration services, SERVPRO® of Charlottesville has a team of highly trained technicians ready to assist you 24-hours a day, every day of the year. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Storm-Damaged Business in Charlottesville?

2/15/2022 (Permalink)

We are trusted leaders in storm damage restoration in Albemarle County.

SERVPRO® of Charlottesville has been restoring storm damage for Charlottesville businesses for years. Here are some safety tips from the Insurance Institute of Business and Home Safety for things companies can do after a storm:

Activate your business continuity plan

• Ensure everyone is safe
• Make sure guests, clients, and employees are safe 
• Be prepared to evacuate if structural damage from snow and ice makes a building unsafe
• Stay away from downed powerlines

Snow removal           

• Safety first! 
  • Keep the parking lot and sidewalks surrounding the building free of snow and ice. Shovel after each snowfall. Keep ice melt/salt on the ground to prevent slips and falls.  
  • Place non-slip mats in front of entryways to prevent slipping as employees and customers enter/exit your business property
  • Monitor your roof’s snow load to ensure it does not exceed its maximum capacity
  • Conduct an assessment of the snow and ice equivalent 
  • If you have excessive snow or ice dams, have your snow removal team safely remove the snow and ice dams  
  • Watch for signs of snow load damage, such as creaking sounds, a sagging roof, cracks in the ceiling or walls, water stains, and doors or windows that no longer open and close correctly
  • In case of a power outage, use your generator

Call Us Today!

When your Charlottesville business or home requires storm damage restoration services, SERVPRO® of Charlottesville has a team of highly trained technicians ready to assist you. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Storm Power Outage in Charlottesville?

2/8/2022 (Permalink)

We restore storm damage 24-hours a day in Albemarle County.

If a storm occurs and your power goes out, it may take emergency response teams some time to reach you. SERVPRO® of Charlottesville offers these power outage safety tips from the American Red Cross:

• Create a support network. Identify people who can help you stay at home or evacuate during an extended power outage.

• Stay connected and alert. Have communication devices that work without home power, including a crank or battery radio, a non-cordless home phone, chargers/batteries for your cell phones and your computers.

• Store non-perishable food and water supplies for at least two weeks. Plan to use coolers and ice to extend food refrigeration and keep a thermometer in the fridge, freezer, or cooler to monitor the food temperature.

• Know and plan for your personal and medical electrical needs. Discuss a plan with your primary care or medical device providers for your medical needs.

• Plan for heating or cooling your home. If the weather is very hot or very cold, plan to go to a location with air conditioning or with heat. Never use a generator, outdoor stoves, or heaters indoors.

• Install smoke alarms and carbon monoxide alarms. Install smoke alarms with battery backup on every floor, inside and outside sleeping areas.

Call Us Today!

When your Charlottesville home or business needs storm damage restoration services, SERVPRO® of Charlottesville has a team of highly trained technicians ready to assist you. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Faulty Wire Fire in Scottsville?

2/1/2022 (Permalink)

We restore fire damage 24-hours a day in Albemarle County.

SERVPRO® of Charlottesville responds to more fire damage emergencies in Scottsville during the winter months than at any other time of the year. Here are some facts about winter fires and some safety tips from the Federal Emergency Management Agency:

• Half of all home heating fires occur in December, January, and February
• One in every seven home fires and one in every five home deaths involves heating equipment
• Plug only one heat-producing appliance (like a space heater) into an electrical outlet at a time
• Keep anything that can burn at least three feet from any heat source like fireplaces, wood stoves, radiators, or space heaters
• Keep portable generators outside, away from windows, and as far away from your home as possible
• Install and test carbon monoxide alarms at least once a month
• Have a qualified professional clean and inspect your chimney and vents every year
• Store cooled ashes in a tightly covered metal container, and keep it outside at least ten feet from your home and any nearby buildings
• For more information on how to prevent winter fires, visit usfa.fema.gov/winter and www.nfpa.org/winter

Call Us Today!

When your Scottsville home or business needs fire damage restoration services, SERVPRO® of Charlottesville has a team of highly trained technicians ready to assist you. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Mold Removal Services in North Garden?

1/25/2022 (Permalink)

We remediate mold damage in Albemarle County.

SERVPRO® of Charlottesville is a trusted leader in mold mitigation and remediation in North Garden. In many cases, mold is a symptom of water damage. We will locate the source of the excess moisture and eliminate this problem to discourage the mold from returning after the remediation process is complete. Here is a recent Google review from a customer who used our services to mitigate their mold problem:

Positive: Professionalism, Punctuality, Quality, Responsiveness

SERVPRO was courteous, professional, and responsive from day one! The services provided required their crew to be onsite in my home every day for about a week. They contacted me each day before arriving and were punctual each time. The team always communicated with me about what needed to be done that day and through each step of the process. They provided me with required pictures for the insurance company and were always there to answer whatever questions my insurance company or I had throughout. Would definitely use them again and recommend!”

Dawn Ritterband

Services: Mold Removal, Mold Inspection, Water damage cleanup

Call Us Today!

When you discover mold damage in your North Garden home or commercial business, SERVPRO® of Charlottesville is has a team of highly trained technicians ready to assist you. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Generator Safety Tips for Charlottesville?

1/19/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Albemarle County.

Winter is here in Charlottesville, and severe storms can cause property damage at any time, and sometimes alternate power methods are required.  SERVPRO® of Charlottesville wants everyone to be safe and warm this winter and offers these tips from the National Centers for Disease Control and Prevention:

Use generators and other appliances safely.

• Generators should be located at least 20 feet from any window, door, or vent and in a space where rain and snow will not reach them
• Protect yourself from carbon monoxide (CO) poisoning by installing a battery-operated CO detector
• Never use generators, gas or charcoal grills, camp stoves, or similar devices inside your home, in basements, in garages, or near windows. The fumes are deadly.
• Plug in appliances to the generator using individual heavy-duty, outdoor-rated extension cords
• Do not use the generator or appliances if they are wet
• Do not store gasoline indoors where the fumes could ignite

Conserve heat.

• Some gas-fueled heaters, such as vent-less gas fireplaces, require some ventilation. Otherwise, if you don’t need extra ventilation, keep as much heat as possible inside your home.
• Avoid unnecessarily opening doors or windows
• Close off unneeded rooms
• Stuff towels or rags in cracks under doors
• Close draperies or cover windows with blankets at night

Call Us Today!

When you have a storm damage emergency in your Charlottesville home or commercial business, SERVPRO® of Charlottesville is has a team of highly trained technicians ready to assist you day and night. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Kitchen Fire in North Garden?

1/11/2022 (Permalink)

We restore fire damage 24-hours a day in Albemarle County.

According to a National Fire Protection Association report, unattended cooking was the leading cause of cooking fires and casualties. Clothing was the item first ignited in less than 1 percent of these fires, but clothing ignitions led to 8 percent of the home cooking fire deaths. SERVPRO® of Charlottesville technicians have the training, experience, and equipment required to clean and restore fire damage quickly and efficiently. North Garden residents can count on us to be with you every step of the way until the job is complete.

Although every fire loss is unique, we use the same process to restore fire damage as follows:

• Step 1: Emergency Contact
• Step 2: Inspection and Fire Damage Assessment
• Step 3: Immediate Board-Up and Roof-Tarp Service
• Step 4: Water Removal and Drying (if water damage is present)
• Step 5: Removal of Smoke and Soot from All Surfaces
• Step 6: Cleaning and Sanitizing
• Step 7: Restoration

Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification.

• Fire and Smoke Restoration Technician
• Odor Control Technician
• Upholstery and Fabric Cleaning Technician
• Water Damage Restoration Technician

Call Us Today!

When you have a fire damage emergency in your North Garden home or commercial business, SERVPRO® of Charlottesville is has a team of highly trained technicians ready to assist you day and night. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Flooded Home in Charlottesville?

1/5/2022 (Permalink)

We restore water damage 24-hours a day in Albemarle County.

At SERVPRO® of Charlottesville, we aim for five-star reviews in all that we do. Our high customer satisfaction ratings are the key to our continued success. Here are some recent Google reviews from happy water damage customers:

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Service: Water damage cleanup

“SERVPRO was amazing! They helped clean up our flood! Lemuel was particularly wonderful to work with— he was kind, professional, and punctual. I highly recommend!!” Jennifer Sherwood

Positive: Professionalism, Punctuality, Quality, Responsiveness

Services: Water damage cleanup, Mold Removal, Mold inspection

“SERVPRO was courteous, professional, and responsive from day one! The services provided required their crew to be onsite in my home every day for about a week. They contacted me each day before arriving and were punctual each time. The team always communicated with me about what needed to be done that day and through each step of the process. They provided me with required pictures for the insurance company and were always there to answer whatever questions my insurance company or I had throughout. Would definitely use them again and recommend them!” Dawn Ritterband

Call Us Today!

When you have a water damage emergency, SERVPRO® of Charlottesville is Here to Help. ® We have the equipment, training, and experience to restore water damage in your Charlottesville home or commercial business, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Mold Damage in Earlysville Business?

12/28/2021 (Permalink)

We restore mold damage 24-hours a day in Albemarle County.

After the last rain, I noticed a musty smell in our offices in Earlysville. Then I saw mold growing by the window. Our office manager called SERVPRO® of Charlottesville. The SERVPRO team arrived quickly and inspected the damage. They determined that water intrusion coming in through the top of the exterior window frame was the cause of the excess moisture that caused the mold growth. They repaired the leaking window frame, and they were able to contain and remove the mold damage in that small area. Now our offices are mold-free and smell great!

Here is some information from our website about mold:

• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Mold is present almost everywhere, indoors and outdoors
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or Air conditioning and heating systems or even hitch a ride indoors on your clothing
• Mold spores thrive on moisture
• Mold spores can quickly grow into colonies when exposed to water
• Mold colonies may produce health effects
• Before mold remediation can begin, any sources of water or moisture must be addressed; otherwise, the mold may return

Call Us!

SERVPRO® of Charlottesville’s technicians have the equipment, training, and experience to remediate mold damage in Earlysville, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Rain Damage in Ivy?

12/20/2021 (Permalink)

We restore storm damage 24-hours a day in Albemarle County.

I had no idea my roof had any damage until it caved in one night. What a surprise! Evidently, stormwater was leaking into the attic and saturating the drywall in the ceiling. My living room looked like a bomb had exploded in it. There was soggy drywall and saturated insulation and stinky water everywhere. Yuck! My neighbor told me to call SERVPRO® of Charlottesville and that they have been restoring storm damage for residents and business owners in Albemarle County for years.

The team arrived quickly and tarped up the roof to prevent more water from coming in. They removed the debris from the room and extracted the water, and set up air movers and blowers to remove the excess water from the area. They monitored and documented the drying process and supervised the roof, attic, and ceiling repairs. The room was cleaned, sanitized, and deodorized. Now you would never know I had storm damage!

Call Us Today!

December brings a mixture of snow and rain to the region, and Ivy residents can rely on us to respond to storm damage emergencies any time of the day or night. When Ivy residents and businesses need storm damage restoration services, we are Here to Help. ® SERVPRO® of Charlottesville’s technicians have the equipment, training, and experience to restore storm damage, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Holiday Light Fire in Charlottesville?

12/14/2021 (Permalink)

We restore fire damage 24-hours a day in Albemarle County.

SERVPRO® of Charlottesville has been restoring fire damage for residents and business owners in Albemarle County for many years. More home fires happen around the winter holiday season than at any other time of the year. With this in mind, we want everyone to have a safe holiday season and offer these safety tips from the National Fire Protection Association:

Holiday Decorating Safety Tips

• Be careful with holiday decorations. Choose decorations that are flame resistant or flame retardant.
• Keep lit candles away from decorations and other things that can burn
• Some lights are only for indoor or outdoor use, but not both
• Replace any string of lights with worn or broken cords or loose bulb connections. Read the manufacturer’s instructions for the number of light strands to connect.
• Use clips, not nails, to hang lights so the cords do not get damaged
• Keep decorations away from windows and doors
• Blow out lit candles when you leave the room or go to bed
• Turn off all light strings and decorations before leaving home or going to bed

Call Us!

Charlottesville residents and commercial business owners can count on us to respond quickly when there is a fire damage emergency. SERVPRO® of Charlottesville’s technicians are on-call to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Basement Flooding in Free Union?

12/7/2021 (Permalink)

We restore water damage 24-hours a day in Albemarle County.

SERVPRO® of Charlottesville has been restoring water damage for the residents of Free Union for many years. Basement flooding and seepage are common forms of water damage that we restore. We have the equipment, training, and experience to clean and restore water-damaged basements and their contents. Here are some tips from the Insurance Information Institute for protecting your possessions from basement flooding:

• Store your off-season and other bulk belongings in waterproof bins. This is especially important in areas where there are plumbing pipes or areas prone to dampness, such as basements and attics.

• Never store valuables or memorabilia where there is a risk of destruction from water. Water and dampness also bring with it the threat of mold damage.

• Keep belongings stored on shelving off the floor in basements.In case of water seepage or sewer backup, they’re less likely to get damaged.

• Keep an up-to-date home inventory. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Call Us!

Free Union residents and business owners can count on us to respond quickly when your basement floods your home or business. SERVPRO® of Charlottesville’s technicians are on-call to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Hidden Water Damage in Earlysville?

11/29/2021 (Permalink)

We identify and restore water damage in Albemarle County.

I noticed that my water bill seemed higher than usual for my Earlysville home. I read on the Environmental Protection Agency’s website about determining if I had a hidden water leak. This is what the EPA website told me to do:

• A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
• Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.

Sure enough, I had a water leak, but I couldn’t tell where it was. I called SERVPRO® of Charlottesville, and they sent out a team of technicians that used an infrared camera to locate the source of the hidden water damage inside my wall. They removed the drywall, repaired the leaking gasket, dried the area, replaced the drywall, and repainted. Now you would never know I had a hidden water leak in my home!

Call Us Today!

When you suspect that your Earlysville home or commercial business has a hidden water leak or other water damage, SERVPRO® of Charlottesville’s technicians are ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Chemical Spill in Charlottesville?

11/22/2021 (Permalink)

We clean and restore chemical spills in Albemarle County.

I noticed that the sulphuric acid tank was leaking at our fertilizer plant when I came back to work on Monday. The foreman was out, and we needed to act quickly to clean up the spill. We called SERVPRO® of Charlottesville, and they sent out a team of technicians that morning. Their technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to clean and restore dangerous chemical spills. The team worked quickly and methodically through the area and had the spill contained in a few hours.

Equipment breaks down, and accidents can happen at any time. You never know when you might need our help to restore a chemical or biohazard spill, but when you do, we are Here to Help. ®

Here are some tips from our website of things you can do and should not do while waiting for help to arrive:

• Stay out of affected areas
• Don’t touch, disturb, or direct fans on the contamination. This will release spores, viruses and spread the contaminants.
• Call SERVPRO of Charlottesville in situations where biological, chemical or viral contaminants are found

Call Us Today!

When your Charlottesville commercial business or home needs help with a chemical spill, SERVPRO® of Charlottesville’s technicians are ready to assist you 24-hours a day. We’ll clean and restore the damage, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Contents Restoration Services for Charlottesville Businesses?

11/11/2021 (Permalink)

We are trusted leaders in commercial damage restoration in Albemarle County.

When fire damages your business, our goal is to get your business operational again as soon as possible. SERVPRO® of Charlottesville offers a full range of contents restoration services to restore fire-damaged items. Water damage is often collateral damage left from the firefighting efforts and indoor sprinkler systems. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They have the advanced training, equipment, and experience to restore damaged items, including documents and photographs.

Document / Photograph Drying

When valuable documents and photographs are damaged by fire or water, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Charlottesville can save a great deal and help minimize additional damage. 

Here are the types of restoration techniques we may use depending on the type of documents and the level of fire, smoke, or soot damage they have:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Call Us Today!

When your Charlottesville commercial business or home needs document and photograph drying services, SERVPRO® of Charlottesville’s technicians are ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Smoke Odor and Fire Damage in Keswick Home?

11/10/2021 (Permalink)

We are trusted leaders in fire damage restoration in Albemarle County.

SERVPRO® of Charlottesville invests in equipment and technology to improve the efficiency of our services. Our Keswick customers benefit from the equipment we use to remove smoke odor, including:

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber or a high-efficiency particulate air filter (HEPA) air purifier is useful for capturing larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

A hydroxyl generator is a slower and gentler alternative to ozone. These machines rely on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor.

Call Us Today!

When your Keswick home or business needs fire damage restoration services, SERVPRO® of Charlottesville’s technicians are ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Basement Water Problem in Charlottesville?

11/3/2021 (Permalink)

We are trusted leaders in water damage restoration in Albemarle County.

If you haven’t already, now is an excellent time to check out your basement and make sure water can’t enter the structure from an outside source. SERVPRO® of Charlottesville offers these tips from the Insurance Information Institute on preventing basement seepage:

Prevent basement water seepage

• Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you’ve never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.

• Make sure water drains away from the building. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall potentially through any cracks.

• Install a backwater valve. Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Call Us Today!

When your basement floods or you have another form of water damage, SERVPRO® of Charlottesville’s technicians are ready to assist you at any time of the day or night. We’ll restore your water damage in Charlottesville, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Halloween Party Fire in Free Union?

10/25/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Albemarle County.

According to the National Fire Protection Association (NFPA), Halloween decorations are the first thing to ignite in more than 800 reported home fires each year, and candles are responsible for starting over one-third of the fires. SERVPRO® of Charlottesville responds to fire damage emergencies each year during Halloween and offer these Halloween fire safety tips to keep Free Union party-goers safe:

• When choosing a costume, stay away from long trailing fabric
• Dried flowers, cornstalks, and crepe paper catch fire easily
• Keep all decorations away from open flames and other heat sources like light bulbs and heaters
• If you use a real candle, use extreme caution
• Make sure children are watched at all times when candles are lit
• When lighting candles inside jack-o-lanterns, use long, fireplace-style matches or a utility lighter
• Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways, and yards
• Remember to keep exits clear of decorations, so nothing blocks escape routes
• Tell children to stay away from open flames, including jack-o-lanterns with candles in them
• Be sure children know how to stop, drop and roll if their clothing catches fire. (Have them practice, stopping immediately, dropping to the ground, covering their face with hands, and rolling over and over to put the flames out.)

 Call Us Today!

SERVPRO® of Charlottesville’s technicians are on-call 24-hours a day. Call us today at 434-977-5850. We’ll restore your fire damage in Free Union, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Commercial Restoration Services in Charlottesville?

10/18/2021 (Permalink)

We provide a wide range of commercial services in Albemarle County.

When your commercial business suffers property damage of any kind, SERVPRO® of Charlottesville is Here to Help. ® We are committed to providing the highest level of service and support and will work to get your business operational again quickly. No matter what kind of damage you face, we have the equipment, training, and experience to mitigate and restore the damage, “Like it never even happened.”

We work on all kinds of buildings, including:

• Universities and Schools
• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Commercial Services

• Certified: SERVPRO Cleaned
• Commercial Restoration
• Commercial Water Restoration
• Commercial Fire Restoration
• Commercial Mold Remediation
• Commercial Storm and Major Events
• Disaster Recovery Team
• Commercial Cleaning
• Building Services

Highly Trained Team

Our dedicated, hand-picked team is highly trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. We have the training and experience to mitigate and restore any commercial loss to preloss condition.

Call Us!

SERVPRO® of Charlottesville’s technicians are on-call 24-hours a day and typically arrive onsite within four hours of your call. Call us today at 434-977-5850. We’ll restore your commercial property damage in Charlottesville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fire Contained in Scottsville?

10/11/2021 (Permalink)

We are trusted leaders in fire damage restoration in Albemarle County.

SERVPRO® of Charlottesville responds to more fire damage emergencies during the holiday season than any other time of the year. Here are some fire extinguisher safety tips from the National Fire Protection Association:

Use a portable fire extinguisher when the fire is confined to a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called or is being called, and the room is not filled with smoke.

• To operate a fire extinguisher, remember the word PASS:
• Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism

o   Aim low. Point the extinguisher at the base of the fire

o   Squeeze the lever slowly and evenly

o   Sweep the nozzle from side-to-side

• For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
• Choose a fire extinguisher that carries the label of an independent testing laboratory
• Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out

Call Us Today!

SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day and typically arrive onsite within four hours of your call. Call us today at 434-977-5850. We’ll restore your fire damage in Scottsville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water-damaged Belongings in Charlottesville?

10/4/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County.

SERVPRO® of Charlottesville responds to water damage emergencies throughout the year. Water damage never happens at a convenient time, and fast action is required to minimize the potential for more extensive damage. Here is a water damage timeline from our website that defines the damage water will do in minutes and up to one week.

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

       Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

       48 Hours to 1 Week:

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

Call Us!

 SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll restore your water damage in Charlottesville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water Damage at Charlottesville-Albemarle Airport?

9/28/2021 (Permalink)

We mitigate and restore water damage 24-hours a day in Albemarle County.

SERVPRO® of Charlottesville responds to commercial water damage emergencies throughout the year. Our warehouse is located very close to the Charlottesville-Albemarle Airport, so when we got the call that there was water leaking inside a section of the airport, we arrived quickly and immediately began the mitigation and restoration process. We used industrial-grade water extraction equipment to quickly remove the water from the floors and carpeted areas and installed powerful air movers and blowers to dry the area. We monitored and documented the drying process to ensure the area was returned to normal moisture levels.

We have experience working in all kinds and sizes of buildings and workplaces, including:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us!

You never know when water damage will happen, but when it does, it is important to act quickly to avoid more time-consuming and costly repairs. When your business or home needs emergency water damage restoration services, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll restore your water damage in Charlottesville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Wind-damaged Garage Door in Charlottesville?

9/21/2021 (Permalink)

We mitigate and restore storm damage in Albemarle County.

Hurricane Damage in Charlottesville?

Although Charlottesville is in a very low-risk hurricane zone, there have been 30 hurricanes recorded in Charlottesville since 1930. The most recent was Hurricane Hanna in 2008.  SERVPRO® of Charlottesville responds to storm damage emergencies throughout the year. One way to make your home less vulnerable to wind damage is to reinforce your garage door, making it less vulnerable to high winds.

Garage Doors and High Winds

• Install doors rated for the wind speeds in your region
• If building a new home in a hurricane-prone area, consider installing horizontally braced, single-wide garage doors instead of double-wide doors
• For existing homes, check with your garage door manufacturer for the availability of retrofit bracing kits
• Be aware that your garage door panels, especially if double-wide, may require both horizontal and vertical bracing to ensure stability
• You can also protect your garage door with a shutter or screen rated for wind pressure and debris impact

Call Us Today!

When your Charlottesville home or commercial business needs storm damage restoration services, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll clean and restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fire and Smoke Damage in North Garden?

9/13/2021 (Permalink)

We restore fire damage in Albemarle County.

I was out of town when the call came that my North Garden house was on fire. Fortunately, we ordered two fire districts and they both came to our rescue and were able to extinguish the fire quickly. I came home to what looked like a war zone, but fortunately, the fire was contained to the roof, so the damage looked more extensive than it was.

The insurance adjuster told me to call SERVPRO® of Charlottesville. I spoke with the franchise owner, Jackson Lindsay, and immediately felt confident that I had made the right call. He explained the process and arrived with a team quickly. While Jackson inspected and assessed the damage, his team went to work tarping up the roof and boarding up the windows that were broken during the fire.

This is the restoration process the SERVPRO team used to clean and restore my home to preloss condition:

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Call Us Today!

When your North Garden home or commercial business needs fire restoration services, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll clean and restore your fire damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Water-damaged Family Photos in Earlysville?

9/6/2021 (Permalink)

We are leaders in water damage restoration in Albemarle County.

When water flooded our Earlysville home I was devastated. Our hot water heater failed and flooded the whole house. My neighbor told me to call SERVPRO® of Charlottesville, and it was the best call I ever made. They sent a team out right away, and they immediately began extracting the water from the floors and carpeting. They set up powerful air movers and blowers and monitored and documented the drying process to ensure the house was restored to normal moisture levels. They even replaced the water heater.

Unfortunately, many of my family photos and documents were damaged by the water. I thought I would have to throw them out, but I found out that the SERVPRO technicians also restored valuable documents, including photographs, damaged by water. They told me that extreme caution should be taken to help ensure the water damage does not destroy the document. Although some of my documents and photographs could not be restored to pre-water damage condition, the SERVPRO of Charlottesville team was able to save many and help to minimize more damage. 

Photograph and Document Drying Services

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Call Us Today!

When your Earlysville home or commercial business needs contents restoration services, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll clean and restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Fire-damaged Belongings in Charlottesville?

8/30/2021 (Permalink)

We are leaders in fire damage restoration in Albemarle County.

SERVPRO® of Charlottesville has been restoring fire-damaged properties in Charlottesville and other parts of Albemarle county for years. Our technicians are trained to perform a full range of contents restoration services to restore fire-damaged belongings to preloss condition quickly and efficiently. We pretest every item before cleaning to determine the type of fire residue and the best cleaning method to use for each item.

Contents Restoration Cleaning Methods

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues
• Spray and Wipe -Effective for items that can’t withstand wet cleaning
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - Involves agitation of the surface being cleaned
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product

Call Us Today!

When your Charlottesville home or commercial business needs fire restoration services, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day, every day of the year, and we can typically be onsite within four hours of your call. Call us today at 434-977-5850. We’ll clean and restore your fire-damaged items, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Mold Infestation in Charlottesville Business?

8/23/2021 (Permalink)

We are leaders in commercial property restoration in Albemarle County.

The rain was relentless, and when I came back to work and opened up the shop, I smelled a musty smell. Then I noticed water on the floor and around my window. Then I saw the mold. I called SERVPRO® of Charlottesville, and I’m glad I did. They arrived quickly and immediately began the mold mitigation and remediation process. First, they located and repaired the water leak. Then they began the mitigation and remediation process. Now my shop smells and looks great, and you would never know there had been a mold problem!

Here are some tips on what to do and what NOT to do if you see mold:

What to Do:

• Stay out of affected areas
• Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
• Contact SERVPRO of Charlottesville for mold remediation services

What Not to Do:

• Don’t touch or disturb the mold
• Don’t blow air across any surfaces with visible or suspected mold growth
• Don’t attempt to dry the area yourself
• Don’t spray bleach or other disinfectants on the mold

Call Us Today!

You never know when your Charlottesville business or home may need commercial mold mitigation and remediation services, but when you do, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day, 365 days a year. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Storm Water Intrusion in Free Union?

8/18/2021 (Permalink)

We are trusted leaders in storm damage mitigation in Albemarle County.

SERVPRO® of Charlottesville responds to storm damage emergencies throughout the year in Free Union. When we arrive, we will inspect and assess the damage and immediately begin the cleanup and restoration process. Here are some tips from the Insurance Information Institute on things you can do to prevent stormwater intrusion into your home or business:

Exterior Inspection and Repair

Stormwater can be prevented from entering a structure’s exterior through routine inspection and maintenance and making repairs as needed.

• Caulk and seal windows
• Inspect the roof for missing and aging shingles
• Check rain gutters and drainage systems and remove any debris
• Check downspouts and clear any clogs and make sure they are draining away from the structure
• Check sprinkler systems and make sure the sprinklers are not spraying water onto the structure and that water is not pooling around the structure’s foundation
• Make sure water drains away from the building. Water is invasive and will find its way into a structure easily when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter into the foundation wall through any cracks.

Call Us!

When your Free Union home or business needs storm damage restoration services, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day every day of the week and usually arrive on-site within four hours of your call. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Smoke Alarm Safety Tips for Barboursville?

8/11/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Albemarle County.

According to the National Fire Protection Association (NFPA), smoke alarms play an important role in reducing fire deaths and injuries. SERVPRO® of Charlottesville responds to fire damage emergencies throughout the year in Barboursville, and offer these smoke alarm safety tips from the NFPA:

Here's what you need to know!

• A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
• Smoke alarms should be interconnected. When one sounds, they all sound. 
• Large homes may need extra smoke alarms
• Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
• Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
• When a smoke alarm sounds, get outside and stay outside
• Replace all smoke alarms in your home every ten years

Call Us!

When your Barboursville home or commercial business needs fire damage restoration services, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day every day of the week and usually arrive on-site within four hours of your call. Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

Water Intrusion Prevention for Charlottesville?

8/3/2021 (Permalink)

We are trusted leaders in water restoration services in Albemarle County.

On average, Charlottesville gets about 16.5 days of rain in August each year. Rain gutters can be instrumental in preventing water intrusion when working correctly as they can help prevent water intrusion and water damage to your home. SERVPRO® of Charlottesville offers these tips from American home improvement expert Bob Villa on how to determine if your rain gutters are damaged:

Inspect your rain gutters for visible signs of cracking 

• Use some binoculars to inspect for smaller cracks
• If you see extensive cracking; replacement is required

Inspect gutter seams

• Look for damage where two horizontal sections meet

Inspect your home’s paint job

• If there is evidence of paint peeling, it may point to rain gutter failure
• Check the section of the rain gutter closest to the paint damage for leaks
• If there are more than a couple of leaks, you may want to replace the rain gutters

Inspect your home’s exterior wood elements for rotting windowsills or door jambs

• You may have clogged rain gutters or inadequate storm drainage

Inspect the exterior of the home for mildew damage

• If there is moisture accumulating around or near the foundation, mildew can grow. This is a sign your rain gutters are not working properly.

Call Us!

When your Charlottesville home or commercial business needs water damage restoration services, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are Independently Owned and Operated.

COVID-19 Deep Cleaning Services For Charlottesville Businesses?

7/28/2021 (Permalink)

We are trusted leaders in defensive pathogen cleaning in Albemarle County.

Certified: SERVPRO Cleaned

Now that we’re getting back to business as usual,  SERVPRO® of Charlottesville wants commercial businesses and homeowners to know that we have the advanced training, experience, and equipment necessary to address biological contaminants and viruses similar to COVID-19, and we provide proactive deep cleaning for your facility or home while adhering to the highest standards.

EPA-Approved Cleaning Products and Specialized Training 

The National Centers for Disease Control and Prevention (CDC), recommends that porous and nonporous surfaces be routinely cleaned, especially high-touch surfaces such as tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc. We use Environmental Protection Agency (EPA) approved products and adhere to CDC and local authority guidelines.

We are ready to respond to any specialty cleaning need you may have. We use hospital-grade disinfectants recommended by the CDC to treat pathogens similar to the coronavirus.

Our technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification. We recognize the importance of keeping up-to-speed on current industry standards and new technological advances.

Call Today for a Proactive Cleaning

When your Charlottesville business requires deep cleaning services outside the scope of routine janitorial cleaning, SERVPRO® of Charlottesville is Here to Help. ® We are on-call 24 hours a day for COVID-19 cleanings in support of our local businesses. Call our experts today at 434-977-5850.

Franchises are Independently Owned and Operated.

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  

Hurricane Preparedness in Charlottesville?

7/16/2021 (Permalink)

We are trusted leaders in storm damage restoration in Albemarle County.

Hurricane Season in Charlottesville?

SERVPRO® of Charlottesville responds to storm damage emergencies throughout the year. We want you and your loved ones to be safe and prepared in the event of a hurricane. Here are some tips from the Virginia Department of Emergency Management on preparing your home for a hurricane:

• Bring loose, lightweight objects such as patio furniture, garbage cans, and bicycles inside 
• Anchor objects that would be unsafe to bring inside (e.g., gas grills and propane tanks)
• Trim or remove damaged trees and limbs close enough to fall on structures
• Secure loose rain gutters and downspouts and clear any clogged areas or debris to prevent water damage to your property
• Purchase a portable generator or install a whole-house generator for use during power outages
• Keep alternative power sources, such as a portable generator, outside, at least 20 feet away from the house, and protected from moisture
• Document the condition of your home prior to the storm

Call Us!

When your home or commercial business experiences a storm damage emergency, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you, and we typically arrive on-site within four hours of your call. Call us today at 434-977-5850. We’ll restore your storm damage in Charlottesville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Dryer Fire in Charlottesville?

7/12/2021 (Permalink)

We are trusted leaders in fire damage restoration in Albemarle County.

SERVPRO® of Charlottesville responds to fire damage emergencies throughout the year. This picture shows a burnt dryer vent from one of our recent restorations. The dryer vent ignited due to excess lint buildup in the dryer vent. Even though the fire was contained in the laundry room, this small fire caused excessive smoke and soot damage exposure through the rest of the house. Here are some highlights from the National Fire Protection Association report:

• In 2010-2014, U.S. fire departments responded to an estimated average of 15,970 home structure fires involving clothes dryers or washing machines each year.
• These fires caused annual averages of 13 civilian deaths, 444 civilian injuries, and $238 million in direct property damage.
• The vast majority of fires (92 percent) involved clothes dryers.
• The leading items first ignited in dryer fires were dust, fiber, or lint (26 percent of total) and clothing (26 percent), while items first ignited in washing machine fires were part of the appliance itself, including wire or cable insulation (26 percent), appliance housing or casing (24 percent), and drive belt (11 percent).

Call Us!

When your home or commercial business experiences a fire damage emergency, SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll restore your fire damage in Charlottesville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Ceiling Water Damage Repair in Wintergreen?

7/5/2021 (Permalink)

We used advanced technology to locate water damage in Augusta and Nelson Counties!

SERVPRO® of Charlottesville responds to ceiling and other water damage emergencies in Wintergreen and offer these tips from the Insurance Information Institute for maintaining and understanding your indoor plumbing system:

Inspect appliance hoses and faucets

Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. Immediately replace any hoses that have cracks or leaks and replace them all every five to seven years.

Inspect showers and tubs

Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.

When away on vacation, shut off the water supply to the washing machine 

Never leave the house while the washer or dishwasher is running.

Know the location of the main water shut-off valve in your home

Being able to locate and shut off the main water supply quickly will save stress, money, and time.

Install an emergency pressure release valve in your plumbing system

This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.

Check plumbing and heating pipes

Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us!

When your home or commercial business experiences a water damage emergency SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll restore your water damage in Wintergreen, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Five-Star Reviews from Charlottesville SERVPRO Customers?

6/21/2021 (Permalink)

We aim for five-star reviews from every customer we serve in Albemarle County!

High Customer Satisfaction in Charlottesville

At SERVPRO® of Charlottesville, we work hard to create the best customer experience for our valued clients. Here are some recent customer reviews:

“Justin & Lemuel (here in Charlottesville!) showed up, went to work, and busted it out in less time than I ever thought possible. They were so courteous, and they didn't even irk my elderly mom, whose place they were cleaning ---- something that I applaud! They went full-out and were also very understanding and supplied trash bags for “me” to do stuff, too. THANK YOU SO MUCH!” Moonbeam Miler

“Chris and Darrell came out to check out the damage from a leak from a pipe, which caused the floors in both bathrooms to be removed. They set up their equipment to dry out the floors and were very professional and courteous to me and my wife. They explained the procedures taking place and answered any questions we had concerning the task at hand. Would definitely contact SERVPRO in the future if the need were to arise. Thanks, guys.” Jim Boggs

Call Us Today!

When your home or commercial business experiences a property damage emergency SERVPRO® of Charlottesville is Here to Help. ® Our technicians are on-call 24-hours a day to serve you. Call us today at 434-977-5850. We’ll clean and restore your property damage in Charlottesville, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Storm Damage in Nellysford?

6/14/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in Nelson County.

Flooding in Nellysford?

Flood Factor is a great resource for finding out the probability of flooding where you live. It is a free online tool created by the nonprofit First Street Foundation. It makes it easy for Americans to find their property’s risk of flooding and to understand how flood risks are changing because of a changing environment. According to Flood Factor, Nellysford and Nelson county properties have a 15 percent risk of flood exposure.

SERVPRO® of Charlottesville has been helping the Nellysford community mitigate flood damage for years, and we know that our fast response time helps to minimize the damage and cost of repairs in many cases. Here are some storm and water damage safety tips from our website:

Safety First:

• Stop the source of water damage; call a plumber/or wait for the storm to end
• Turn off the electricity
• If it is not safe to stay in the house, evacuate everyone, including pets
• Have all your relevant documents in one safe, dry place
• If you have homeowner’s insurance, start the claims process
• Document everything with photos, and wear protective gear
• If you are a tenant, reach out to your landlord or property manager

Call Us Today!

When your home or business experiences flooding, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850. We’ll clean and restore your storm damage in Nellysford, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Ceiling Water Damage in Charlottesville?

6/7/2021 (Permalink)

We mitigate water damage 24-hours a day in Albemarle County.

Climbing the Ceiling in Charlottesville

When I saw the water stain blooming on the ceiling, I knew I had to get help fast. My neighbor told me to call SERVPRO® of Charlottesville. They arrived quickly and used an infrared camera to detect the source of the hidden water damage, and they began the mitigation process immediately.

Once the ceiling drywall was removed, the waterlogged subfloor of the upstairs bathroom became visible. It was apparent that the bathroom plumbing upstairs had been leaking for some time. They repaired the plumbing leak and set up powerful air movers and air blowers to remove the excess moisture from the area and documented the drying process.

Once everything was completely dry, they repaired and painted the damaged ceiling. Now you would never know there had been a leak in my upstairs bathroom!

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or business has a water damage emergency of any size, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850. We’ll clean and restore your water damage in Charlottesville, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Basement Flooded in Charlottesville?

6/2/2021 (Permalink)

We are trusted leaders in emergency water restoration in Albemarle County.

Sump Pump Failure in Charlottesville?

When the basement of my Charlottesville home flooded, I was out of town. I came home to find that my basement sump pump had failed, and everything in my basement was sitting in six inches of water! My insurance adjuster told me to call SERVPRO® of Charlottesville. They arrived quickly and provided an assessment of the damage, and immediately began the mitigation process.

They removed all of the contents of the basement and used powerful, industrial-grade extraction equipment to quickly remove the standing water. They set up air movers and air dryers and documented the drying process. The contents of my basements were cleaned and dried, and in no time my basement looked like it always had. Here is the water restoration process they used to restore my basement:

Water Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business needs emergency water damage services SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850. We’ll clean and restore your water damage in Charlottesville, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Office Cleaning Services in Charlottesville?

5/24/2021 (Permalink)

We provide deep cleaning services in Albemarle County.

Office Fogging in Charlottesville?

Now more than ever, it is important to keep our workplaces and offices clean and free of contagions. This picture shows one of our restoration technicians fogging an office to decontaminate the air and surfaces. SERVPRO® of Charlottesville has been providing deep cleaning services in Charlottesville for years. We use products approved by the Environmental Protection Agency (EPA) to safely clean all surfaces including ceilings, walls, and floors.

Carpet and Upholstery Cleaning

Here are some of the cleaning methods we may use:

• Bonnet Cleaning: A less aggressive method for short piled carpets
• Hot Water Extraction: A deeper cleaning method for all carpet types
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas
• Showcase Premier Cleaning: The most thorough cleaning method in the industry
• Dry Cleaning: When color-fastness is an issue

Preventative Maintenance

Here are some ways preventative maintenance can prolong the life of your carpet:

• Regular vacuuming
• Spot removal
• Pilating the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Call Us!

Professional cleaning can help keep your office looking its best. When your Charlottesville office needs deep cleaning services, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

SERVPRO of Charlottesville is Independently Owned and Operated.

Happy Customers in Wintergreen?

5/17/2021 (Permalink)

We aim to provide the highest level of service to our customers in the Wintergreen area!

Our Customers are Everything!

SERVPRO® of Charlottesville has been mitigating fire, water, and mold damage for homeowners in the Wintergreen Resort area for years, and we know our fast response time helps minimize further damage and more time-consuming repairs. Here is a customer testimonial from our website:

“You guys were wonderful from start to finish. David is an excellent project manager and a very effective communicator. I really appreciated how he kept me up to date on what was happening and what was going to happen. He was also very kind about allowing me to work in the space to feel better about making sure items were managed the way I wanted them to be. He is a stellar employee. All of the other employees I worked with were great too. They were all very polite and constantly offering to help me with lifting and moving. They never showed any irritation when I was in the space with them and getting in their way! The workmanship was outstanding too. I am grateful to you all for helping us through the first part of this stressful process. I would have been overwhelmed and lost without you. You are running a top-notch business and I am grateful for it!” SERVPRO of Charlottesville customer, Brooke

Call Us!

When your Wintergreen home needs emergency restoration services, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850. We’ll restore your property damage, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated

Commercial Water Damage Services in Charlottesville?

5/11/2021 (Permalink)

We respond to commercial water damage emergencies 24-hours a day in Albemarle County.

Water damage happens.

SERVPRO® of Charlottesville has been mitigating water damage for commercial businesses in the Charlottesville area for years. Here is a water damage timeline from our website describing the damage water can do over time:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

More Than 1 Week

• Restoration time and costs increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

Call Us Today!

When your Charlottesville commercial business has a flooding or other water damage emergency, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

SERVPRO of Charlottesville are Independently Owned and Operated

Emergency Water Damage Service in Charlottesville?

5/3/2021 (Permalink)

SERVPRO® of Charlottesville have a team of highly trained water restoration professionals on call 24-hours a day to serve Albemarle County

Wettest Month in Charlottesville?

May is the wettest month in Charlottesville, getting on average 2.15 inches of rain. At SERVPRO® of Charlottesville, we know that our fast response time can help minimize the damage water and flooding can do to your home. Here are some safety tips and some tips on what NOT to do after flooding from our website while you are waiting for help to arrive:

Safety First

• Stop the source of water damage; call a plumber/or wait for the storm to end
• Turn off the electricity
• If it is not safe to stay in the house, evacuate everyone, including pets
• Have all your relevant documents in one safe, dry place
• If you have homeowner’s insurance, start the claims process
• Document everything with photos, and wear protective gear
• If you are a tenant, reach out to your landlord or property manager

What NOT To Do After Flooding

• Don't leave wet fabrics in place
• Hang furs and leather goods
• Don't leave books, magazines or other colored items on wet carpet or floors
• Don't use your household vacuum to remove water
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

When your Charlottesville home or commercial business has a flooding or other water damage emergency, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

SERVPRO of Charlottesville is Independently Owned and Operated

Car Cleaning Services in Charlottesville?

4/26/2021 (Permalink)

We provide a full range of decontamination services in Albemarle County.

Decontamination Services for Vehicles in Charlottesville?

Did you know that SERVPRO® of Charlottesville provides specialized cleaning and decontamination services for cars and other vehicles? Although we are better known for our fire and water emergency restoration services in Albemarle County, we are also leaders in bioremediation cleanup and restoration. We follow protocols set by the National Centers for Disease Control and Prevention (CDC) and use products approved by the Environmental Protection Agency. Our highly trained technicians are certified in Applied Microbial Remediation through the Institute for Inspection, Cleaning, and Restoration Certification, the nonprofit certifying body for the cleaning and restoration industry.

Here are the minimal guidelines for cleaning and disinfecting vehicles from the CDC:

• Clean and disinfect commonly touched surfaces in the vehicle at the beginning and end of each shift, and after transporting passengers who are visibly sick.
• Ensure that cleaning and disinfection procedures are followed consistently and correctly
• Ensure adequate ventilation when chemicals are in use
• Doors and windows should remain open when cleaning the vehicle
• Wear disposable gloves compatible with the products being used as well as any other personal protection equipment required according to the manufacturer’s instructions.

Call Us!

When your Albemarle County vehicle, home, or commercial business needs cleaning, decontamination, and sanitization services, SERVPRO® of Charlottesville is Here to Help. ® Call us at 434-977-5850.

SERVPRO of Charlottesville is Independently Owned and Operated.

Commercial Cleaning Services in Charlottesville?

4/19/2021 (Permalink)

We provide a full range of commercial cleaning services in Albemarle County.

Is your business Certified: SERVPRO Cleaned?

Did you know that SERVPRO® of Charlottesville provides commercial cleaning services that exceed the scope of a routine janitorial service?

Having a clean, contaminant-free workplace has never been more important for Charlottesville commercial businesses. The SERVPRO technicians in this picture are decontaminating a large warehouse that has been exposed to the new coronavirus, COVID-19. They will systematically go through every aisle and every shelf of this warehouse and clean and decontaminate it from top to bottom.

Certified: SERVPRO Cleaned

This is a defensive, proactive viral pathogen cleaning program designed to keep your employees and customers safer. We will come out and consult with you and tailor a program to meet your specific needs. Our programs are designed to meet a range of factors, including:

• Type of industry
• Business type
• Business size
• Size of space
• Amount and frequency of touchpoints
• Foot traffic
• Congestion points

Our technicians are trained and certified in biohazard cleaning and decontamination for all surface types and adhere to the National Centers for Disease Control and Prevention standards.

Call Us Today!

When your commercial business needs cleaning services, SERVPRO® of Charlottesville has a team of highly trained technicians on-call 24-hours a day to serve you. Call us at 434-977-5850. We’ll deep clean and decontaminate your commercial business or home in Charlottesville, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Emergency Cleaning Services in Charlottesville?

4/14/2021 (Permalink)

We provide a full range of specialty cleaning services in Albemarle County.

You never know when you might need emergency cleaning services in Charlottesville.

Although SERVPRO® of Charlottesville is better known for providing fire and water restoration services, we also offer a full range of specialty cleaning services that exceed the scope of a routine janitorial company. Our employees are required to attend initial and ongoing education to stay current with the latest technological advancements and industry best practices. Certifications include:

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Our highly trained technicians are trained and certified in microbial remediation by the Institute of Inspection, Cleaning and Restoration Certification, the nonprofit certifying body for the cleaning and restoration industry. This special designation allows us to provide decontamination services and deep clean anything from restaurant hoods to offices exposed to the new coronavirus, COVID-19.

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Call Us Today!

When you need emergency cleaning services, SERVPRO® of Charlottesville has a team of highly trained technicians on-call 24-hours a day to serve you. Call us at 434-977-5850. We’ll clean and decontaminate your commercial business or home in Charlottesville, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated

Catastrophic Disaster and Recovery Team in Albemarle County?

3/24/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in Charlottesville.

Fast Response Time

When you have a storm damage emergency in Albemarle County, it’s good to know that  SERVPRO® of Charlottesville responds to storm damage emergencies 24-hours a day, every day. As soon as we arrive, we will quickly tarp up and board up any parts of the structure exposed to the elements and will inspect the property for damage and conduct a detailed assessment of the damage. We will contact your insurance adjuster and discuss all of the restoration options available so that you can make an informed decision about the repairs.

When major storms and flooding happen, we have access to SERVPRO’s Disaster Recovery Teams who specialize in catastrophic disasters and major weather events. As part of a network of over 1700 franchises nationwide, we can quickly and efficiently mobilize recovery teams anywhere in the United States. Recent mobilizations include:

• 2017 California wildfires
• 2017 Hurricane Irma
• 2017 Hurricane Harvey
• 2016 Hurricane Matthew
• 2015 Carolina floods
• 2014 Polar Vortex
• 2012 Sandy
• 2010 Nashville floods
• 2008 Ike
• 2007 Chicago floods
• 2007 Ohio floods
• 2007 California wildfires
• 2005 Katrina/Wilma/Rita

Call Us Today!

When your Albemarle County home has a storm damage emergency of any size, SERVPRO® of Charlottesville has a team of highly trained storm restoration technicians on-call 24-hours a day to serve you. Call us at 434-977-5850. We’ll restore your storm damage, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Washing Machine Disaster in Scottsville?

3/15/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Albemarle County!

Trouble in Scottsville

When I went to put the clothes into the dryer, I was stunned to see water covering the laundry room and basement floor. The washing machine water supply line on the back of the washer cracked and caused water to flood the area. Yikes! Fortunately, a commercial for SERVPRO had just aired on my TV, and I called SERVPRO® of Charlottesville. They asked me some questions over the phone and sent a team of restoration technicians over with the hour.

I was amazed by how quickly they assessed the damage, and before I knew it, they had moved everything out of the laundry room and began the water extraction and drying process. They also repaired the supply line on my washing machine! Here is the drying process they used:

Monitor Floor and Walls

They checked the moisture levels to monitor the drying process. 

• Monitor Floors
• Monitor Walls

Drying Equipment

• Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
• High-speed air movers create airflow across walls, accelerating the evaporation of moisture.

Call Us Today!

SERVPRO® of Charlottesville has a team of highly trained water restoration technicians on-call 24-hours a day to serve you. Call us at 434-977-5850. We’ll restore your water damage in Charlottesville, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Customer Satisfaction in Charlottesville?

3/10/2021 (Permalink)

Our commitment to excellence rates high with our Albemarle County customers!

We take care of our customers!

At SERVPRO® of Charlottesville, we take customer satisfaction very seriously. In everything we do, our goal is to provide the highest quality of service, to make a difficult situation less stressful, and to minimize the disruption to your home or business. Here is what our customers are saying about our work:

Customer Testimonials

“EXCELLENT and highly professional service. I was kept well informed as to what was being done and goals. Always notified in advance of when they would arrive. Very courteous. Will recommend HIGHLY to others.” Sharon, Charlottesville

“Jackson came and inspected our home thoroughly after our basement flooded. He was straight-forward and very prompt with estimates & invoices. Lemuel and his helper came to set up dehumidifiers & an air scrubber as well as do additional inspections to ensure what they had done worked. We were very pleased with the work that was completed! Very grateful for the communication with Lemuel and his hard work spent at our home. Would definitely recommend this business for anybody needing water/moisture removal!” Kayla, Charlottesville

“Everything was perfect. The tech kept me well informed during the whole process.” Richard, Kents Store, VA

Call Us Today!

SERVPRO® of Charlottesville has a team of highly trained restoration technicians on-call 24-hours a day to serve you. Call us at 434-977-5850. We’ll restore your property damage in Charlottesville, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Motel Fire in Keswick?

3/2/2021 (Permalink)

We mitigate commercial fire damage in Albemarle County.

Motel and Hotel Fires in the U.S.

According to the National Fire Protection Association (NFPA), one of every 14 hotels or motels reported a structure fire each year. SERVPRO® of Charlottesville responds to commercial fire damage emergencies throughout the year in Keswick and other parts of Albemarle County and knows that even a small fire contained in a room can cause serious damage. Our technicians are highly trained and certified to mitigate commercial fire damage.

• Fire and Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

Sprinkler Systems Prevent Fires From Spreading

An NFPA publication shares details about selected motel and hotel fires and reports that many fires were contained due to sprinkler systems activating in the rooms where the fires started. For instance, in Nevada, a fire started when several 9-volt batteries inside a suitcase in a hotel room overheated and started a fire that was extinguished when the room’s single sprinkler activated. The report relates that the building, valued at $1.75 million, sustained approximately $15,000 to $20,000 in damage. Damage to its contents was estimated at $3,000, and there were no injuries.

            Call Us Today!

When your commercial building has a fire damage emergency, SERVPRO® of Charlottesville has a team of fire restoration technicians ready to respond 24-hours a day. Call us at 434-977-5850. We’ll restore your fire damage in Keswick, “Like it never even happened.”

SERVPRO of Charlottesville is Independently Owned and Operated.

Water-damaged Warehouse in Charlottesville?

2/22/2021 (Permalink)

We are on-call 24-hours a day to respond to water damage emergencies in Albemarle County.

Water Damage Dampening Your Spirits?

This picture shows water damage from a burst pipe in a local Charlottesville business. The offices, warehouse, and bathrooms were all inundated with one to two inches of water. We assessed the damage and brought in our high-powered water extraction equipment to quickly remove the water from the floors. Every piece of furniture, file cabinets, warehouse materials, shelving units, and boxes had to be moved and dried.

We set up high-speed air movers and blowers to help the air's excess moisture evaporate faster and installed industrial-grade dehumidifiers to pull the water vapor from the air. We documented the drying process and cleaned and sanitized the water-damaged areas.

SERVPRO® of Charlottesville has been mitigating water damage emergencies in Charlottesville and Albemarle County for over twenty years. Although every water damage scenario is different, we follow this process when responding to a “typical” water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you have a water damage emergency, SERVPRO® of Charlottesville is ready to respond 24-hours a day. Call us today at 434-977-5850. We’ll restore your water damage in Charlottesville, “Like it never even happened.”

SERVPRO^® of Charlottesville is Independently Owned and Operated.

Tips to Put Out Fires in the Kitchen Safely in Charlottesville

2/20/2021 (Permalink)

SERVPRO of Charlottesville recognizes that over half of home fires start in the kitchen. Some kitchen fires start out small enough that you might be able to put them out easily. By being proactive, you can save yourself and others from fire and smoke injuries in your Charlottesville home. 

Remember that fire is fast. If you cannot contain a fire immediately, leave and bring everyone with you. Call 9-1-1 from outside the home.

SERVPRO of Charlottesville has these tips to offer for handling a small cooking fire:

• If the fire is on the stovetop or in a pot, put a lid on the fire to smother the flames. Turn off the burner  
• If a cloth on the stovetop is on fire, put a lid on the fire to smother the flames.  Turn off any burners  

• Do not use water on a gas fire or a grease fire. Pot lids will smother a fire. You can also use (a lot of) baking soda. Pour a box of baking soda on the fire

• If the fire is in the oven, turn off the heat. Close the oven door.    

IMPORTANT:

Never leave fire-fighting to chance. SERVPRO of Charlottesville knows that objects can be replaced.  People and pets cannot.

SERVPRO of Charlottesville is independently owned and operated. 

Commercial Flood Insurance in Charlottesville

2/19/2021 (Permalink)

The National Flood Insurance Program (NFIP) provides flood insurance. The NFIP doesn’t sell insurance. Buy flood insurance from an insurance agent. 

SERVPRO of Charlottesville is interested in helping the businesses in our community become more educated on flood insurance. According to FEMA, 40% of small businesses do not reopen after experiencing a devastating flood. 

Things to know in Charlottesville. Check to see if you might be required to have flood insurance.

• All agencies in Charlottesville charge the same for flood insurance
• Standard commercial insurance doesn’t pay for flood damage
• The NFIP sets the rates
• Rates depend on:
• whether you live in a flood plain
• flood risk in your area
• building’s age
• building’s construction
• Building property insurance covers the building
• Personal property insurance covers the building’s contents
• NFIP suggests you need both types
• Policies go into effect 30 days after purchase
• The NFIP help center number is 1-800-427-4661

SERVPRO of Charlottesville recommends the following: 

• Check whether or not your area participates in the NFIP
• Check whether or not your area is part of the Community Rating System. The NFIP might have a discount
• Talk to your insurance agent when you need to make changes

Make sure your business is protected from the devastation that comes with unwanted flooding in your office.

SERVPRO of Charlottesville is Independently Owned and Operated.

Preventing Mold Growth in Charlottesville

2/17/2021 (Permalink)

SERVPRO of Charlottesville is licensed in mold remediation. We hope you never have a mold problem.

Mold starts growing within 24 hours of exposure to moisture.

To prevent mold from getting a start, SERVPRO of Charlottesville suggests:

• Elevate equipment above the basement floor
• Repair leaky pipes
• Remove any damp areas near sinks and tubs
• Maintain humidity below 40%
• Use water-resistant materials when you build or rebuild. Materials include:
• galvanized or stainless-steel hardware
• waterproof wallboard
• tile
• sealed stone
• sealed concrete
• water-resistant glues
• synthetic fibers
• Use gutters to divert rainwater
• Landscape, so water moves away from the house
• Cover dirt in crawl spaces. Moisture can seep up through the dirt
• Ventilate as much as possible

Important:

The Environmental Protection Agency (EPA) defines a “large amount” of mold as 10 square feet or more. The EPA rules that only licensed professionals can remediate large areas.

You cannot prevent storms or floods. However, if a storm or flood affects you, SERVPRO of Charlottesville can help you clean up the damage.

SERVPRO^® of Charlottesville is Independently Owned and Operated.

Be prepared for power outages from storms in Charlottesville

2/16/2021 (Permalink)

Managing Without Power in Charlottesville

SERVPRO of Charlottesville has seen storm damage lead to power outages.   

A power outage can:

• Disrupt communication
• Make transportation difficult
• Shut down water pipes
• Close businesses, grocery stores, gas stations, banks, ATMS, other services
• Lead to food spoilage
• Lead to contaminated water
• Disable medical devices

During a power outage in Charlottesville, be sure to:

• Keep freezer & refrigerator doors closed. It will reduce the chance of food spoilage
• User generators only outdoors and away from windows
• Disconnect appliances/electronics. Power surges can destroy equipment
• Have already set up a plan to refrigerate medicines
• For people who use power wheelchairs, have a backup battery.  You may also need a manual chair
• The local power company should already know that someone in your home relies on medical devices
• Do not use a gas stove or oven to heat your home or business
• If travel is safe, go to another location for proper heating or cooling
• Check on your neighbors.

SERVPRO of Charlottesville is independently owned and operated. 

Blizzard in Charlottesville?

2/15/2021 (Permalink)

We restore storm damage 24-hours a day in Charlottesville.

Virginia Blizzards

SERVPRO® of Charlottesville has been responding to storm damage emergencies in Charlottesville and other areas of Albemarle County for over twenty years. Storms damage homes and buildings and require immediate action to minimize further damage. Our technicians have the equipment, advanced training, and experience to mitigate storm damage quickly and efficiently.

Although blizzards are not a common occurrence in Virginia, they have been recorded as early as 1772 by George Washington and Thomas Jefferson. Here are some of the earliest recorded blizzards in Virginia’s history:

1. Jan. 28, 1772: Both George Washington and Thomas Jefferson noted in their diaries that 3 feet of snow fell. The Washington-Jefferson snowstorm is Virginia’s biggest snowfall ever recorded.
2. Jan. 16-18, 1857: The Great Blizzard’s foot of snow and wind wrecked ships at sea and almost buried Norfolk under 20-foot snowdrifts. Virginia’s rivers froze. At the mouth of the Chesapeake Bay, one could walk from the lighthouse 100 yards on the frozen Atlantic.
3. March 11-13, 1888: The Blizzard of '88 or White Hurricane took down nascent electric lines and telegraph poles from Washington to New York. Strong winds emptied the Potomac River’s Tidal Basin and grounded ships in Baltimore’s harbor while flooding coastal areas.

Call Us!

When your home or commercial business experiences storm damage, SERVPRO® of Charlottesville is ready to respond 24 hours a day.  Call us today at 434-977-5850. We’ll restore your storm damage in Charlottesville, “Like it never even happened.”

SERVPRO^® of Charlottesville is Independently Owned and Operated.

Thunderstorm preparedness in Charlottesville

2/11/2021 (Permalink)

Thunderstorms are beautiful, but they can also be dangerous.  They can cause severe damage to your home and property in Charlottesville. Thunderstorms include lightning and can:

• Include winds over 50 MPH
• Create hail
• Cause flash floods
• Cause tornadoes

In most places, a thunderstorm can happen at any time of the year and at any time of the day.

SERVPRO® of Charlottesville knows you cannot prevent a thunderstorm, but you can prepare:

• Know the risk for thunderstorms in Charlottesville

• Sign up for your community’s warning system 
• Cut down or trim trees that may fall on your home or office
• Install surge protectors, lightning rods, or a lightning protection system

SERVPRO of Charlottesville repeats the warning, “When thunder roars, go indoors”.  You don’t have to wait for the thunder. If there is a thunderstorm warning, go inside. Once there:

• Unplug appliances
• Do not use landline phones in office or home
• Pay attention to alerts and warnings

If you can’t get inside a building:

• If you are swimming or in a boat, get to land immediately.  Find shelter
• If you are in a car, don’t touch anything metal
• “Turn around. Don’t Drown. '' Avoid flooded roads. 6 inches of moving water can knock you down. One foot of moving water can sweep away your car. 

A lightning strike during a thunderstorm can leave a wake of destruction in its path. This can range from minor electrical issues to fire damage. Lightning is also a major cause of injury or death from weather-related dangers.  Most people survive being hit by lightning, but they often have long-term problems. 

SERVPRO of Charlottesville is independently owned and operated. 

Commercial Damage in Charlottesville?

2/9/2021 (Permalink)

We provide a full range of building and reconstruction services in Albemarle County.

Building and Reconstruction Services Restore Charlottesville Businesses

We care about our community and our local businesses and know how challenging it is for a business when they suffer a fire or water loss. Every minute that a business is closed represents lost revenue, and the longer the doors are shut, the harder it can be to get back to business as usual. Our team has the equipment, advanced training, and experience required to mitigate and remediate any size commercial loss while minimizing the disruption to your employees and customers. We restore commercial businesses of all sizes, including:

• Large Office/High-Rise Office Buildings
• Small Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

SERVPRO® of Charlottesville offers a full range of commercial building and reconstruction services providing you with one convenient point of contact throughout the restoration process.

• General Contracting
• Hardwood floor, Linoleum, Tile, and Marble Floor Repair and Carpet Repair and Carpet Installation
• Document Drying Services
• Electronics, Fine Art, and Furniture Restoration
• Dry Cleaning
• Board-Up and Roof Tarping
• Roofing Services
• Drywall Removal and Installation
• Painting
• Plumbing, HVAC, and Electrical Service
• Portable Power
• Move Out and Temporary Warehouse Space
• Tree Removal
• Temporary Fencing

Call Us Today!

When your business needs commercial building and reconstruction services, SERVPRO® of Charlottesville is ready to respond 24-hours a day. Call us today at 434-977-5850. We’ll restore your commercial damage in Charlottesville, “Like it never even happened.”

SERVPRO^® of Charlottesville is Independently Owned and Operated.

Fire Safety Tips for Scottsville

2/9/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day in Albemarle County.

NFPA Fire Safety Tips

SERVPRO® of Charlottesville has been mitigating fire damage in Scottsville and other areas in Albemarle County for over twenty years, and we know that even a small fire can cause significant damage to a home. Here are some key fire safety tips from the National Fire Protection Association:

• Watch your cooking.
  Stay in the kitchen when you are frying, grilling, or broiling food. If you must leave, even for a short time, turn off the stove.
• Give space heaters space.
  Keep fixed and portable space heaters at least three feet from anything that can burn. Turn off heaters when you leave the room or go to sleep.
• Keep matches and lighters out of reach of children.
• Inspect electrical cords.
  Replace cords that are cracked, damaged, have broken plugs, or have loose connections.
• Keep candles at least one foot from anything that can burn. Blow out candles when you leave the room or go to sleep.
• Make a home fire escape plan and practice it at least twice a year.
• Install smoke alarms.
• Test smoke alarms.
• Install sprinklers. If you are remodeling your home, install residential fire sprinklers. They can extinguish a fire in less time than it takes for the fire department to arrive.
  

Call Us Today!

SERVPRO® of Charlottesville is ready to respond to fire damage emergencies 24-hours a day.  Call us today at 434-977-5850. We’ll restore your fire damage in Scottsville, “Like it never even happened.”

SERVPRO^® of Charlottesville is Independently Owned and Operated.

What to Salvage or Discard After a Fire

12/22/2020 (Permalink)

Our IICRC certified professionals can help you assess what can be restored and what is not salvageable.

Anyone experiencing a fire damage can feel overcome from the sheer immensity of sorting through their possessions.

Can these objects be salvaged and restored?

Or tossed, and replaced with new effects? How is one to know?

SERVPRO of Charlottesville is “Here to Help”!

Part of our Fire Damage Restoration Process deals with contents restoration.

Our IICRC certified professional technicians will:

• Evaluate each room with you and take inventory of all contents
• Record salvageable and non-salvageable items

Our philosophy is to restore first. But, depending on the proximity to the fire and heat:

• Some articles may be salvaged, such as documents, clothing, and some household goods.
• Other contents will need to be thrown out and replaced, such as food, cosmetics, anything plastic, medication, toiletries, and any alcohol. Fire and heat will change the chemistry of these things, causing them to be contaminated.

For more information about our Contents Claim Inventory Service, click here.

For a video demonstration on cleaning fire damaged contents with our Ultrasonic machine, click here.

Need professional help with your fire damage clean-up?

SERVPRO of Charlottesville is locally owned and operated. Call us for 24/7 Emergency Service at 434-977-5850

Why SERVPRO of Charlottesville is the Trusted Choice for Commercial COVID-19 Disinfecting

12/16/2020 (Permalink)

As a trusted brand in our industry, SERVPRO of Charlottesville can bring your business to a higher standard of clean.

We’re not out of the woods yet, when it comes to the rising number of confirmed COVID-19 cases in the Charlottesville/Albemarle area. According to Virginia Department of Health statistics, the number of reported cases is at an all-time high.

To that end, we at SERVPRO of Charlottesville are “here to help” with our disinfecting service. Cleaning is what we do. We are the trusted brand in cleaning and sanitation. We can bring your business to a higher standard of clean.

Why SERVPRO?:

• We have extensive training and equipment.
• We have more than 50 years of experience and expertise in biohazard decontamination.
• We have specialized products created for us by our corporate in-house chemists. Among our repertoire of disinfectants are CDC and EPA approved hospital-grade cleaning products, such as SERVPROXIDE.
• We comply with the cleaning and decontamination standards set by the IICRC , and use the CDC

In addition to disinfecting confirmed COVID-19 cases, we can schedule regular precautionary cleanings, and help your Earlysville, Free Union, Ivy, Crozet, North Garden, Keswick, Lake Monticello, Nellysford, or Wintergreen business become “Certified: SERVPRO Cleaned”.

Call SERVPRO of Charlottesville today at 434-977-5850 for your Certified: SERVPRO Cleaned consultation.

We are locally owned and operated and available for 24/7 Emergency Service

Creating an Emergency Ready Profile: The Ultimate in Storm Preparation

12/11/2020 (Permalink)

We have everything you need to prepare your business for storm damage.

Is your business prepared for storm damage? If a disaster hit, would your business be prepared?

50% of businesses do not reopen after an emergency. Will yours be one of them?

A SERVPRO Emergency Ready Profile is an immediate plan of action that saves valuable time in the event of a disaster to your business.

Knowing what to do, who to call and what to expect in advance is the key. This is a free service SERVPRO of Charlottesville provides by scheduled appointment.

Together, we would gather and organize:

• Property overview information, such as “Before photos” from a facility walk-through
• Emergency contacts, identifying those authorized to sign paperwork to get the mitigation work started
• Insurance Contact Information
• Utility Contact and water main shut off valve location

The importance of timely mitigation:

• minimizes the effects of water and fire damage
• allows your property and business to be restored at a faster rate
• reduces the amount of time your business is inactive

We have everything you need to be prepared and have helped many Charlottesville businesses recover from storm damage to their facility.

For information about storm damage cleanup and restoration, click here.

For a video testimonial on our storm damage cleanup and restoration, click here.

Call SERVPRO of Charlottesville today at 434-977-5850 to get your Emergency Ready Profile scheduled.

We are locally owned and operated, and available for 24/7 Emergency Service.

Need Biohazard Cleanup? SERVPRO of Charlottesville is “Here to Help”!

11/30/2020 (Permalink)

When biohazard contaminants are exposed, you want professional help.

SERVPRO of Charlottesville has the specialized training, protective equipment, and experience to safely clean many biohazard situations.

These include the following:

• Sewage Backups: Sewage backups are grossly unsanitary and contain bacteria and viruses that cause serious illness. We remove the sewage, contaminants, moisture, and confirm the structure is properly cleaned, disinfected, and deodorized. Special training and equipment are necessary to safely clean this type of contamination.
• Trauma and Crime Scene Cleanup: Our priority is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, among other dangers. Our technicians are compliant with OSHA and EPA regulations to transform a hazardous environment to a clean, safe home or business.
• Suicide/death accidents: We understand the trauma and emotion behind these events, and respect your privacy. We know that cleaning is part of the process, which we handle with efficiency and sensitivity.
• Accident and Homicide cleanup: After the police have finished processing a crime or an accident scene, the cleaning process can begin. We will treat your property and the people concerned with compassion and respect during this difficult situation.
• Blood and Bloodborne Pathogens cleanup: We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death.
• Hoarding scenes: Check out our blog, “Charlottesville Hoarding Cleanup Services”.
• Animal waste and remains: Our highly trained professionals clean, disinfect and deodorize the area.

When biohazard contaminants are exposed, you want professional help. Our teams are certified to safely remove and dispose of these serious health risks. We understand the respect and compassion required in these situations.  

For our Biohazard Emergency Tips on what to do until help arrives, click here.

Need Biohazard Cleanup? Call SERVPRO of Charlottesville today at 434-977-5850 for 24/7 Emergency Service. We are locally owned and operated.

Top 10 Causes of House Fires

11/23/2020 (Permalink)

These winter fire hazards are all preventable.

Fires can happen year-round, but they are statistically more likely to occur in the winter.

According to the National Fire Protection Association or NFPA, these are the top causes of residential fires:

• Cooking: This is the number one cause of home fires. And the leading cause of kitchen fires is unattended cooking.
• Heaters: Half of the residential fires are reported in December, January, and February. The culprits are space heaters, fireplaces, woodstoves, and chimney fires.
• Smoking: Smoking materials, such as cigarettes, pipes, and cigars cause 5% of reported home fires, and 21% of home fire deaths.
• Dryer Vent fires: See our blog post about this common and very preventable hazard.
• Flammable chemicals: Combustible liquids are all over the house; In the kitchen, bathrooms, garage, and shed.
• Grills: Greasy grills, propane leaks, and connector hose breaks are fire hazards.
• Candles: The most common days for fires started by candles are on Christmas day, New Year’s Eve, and New Year’s Day.
• Electrical: Avoid overloading electrical outlets and power boards; Replace damaged electrical cords.
• Christmas trees: Dry trees are extremely combustible and a fire disaster when near a heat source. Just for fun, check out the 9 Ways to Know that You’re a Holiday Decorating Disaster.

     10.) Computer Charging Accidents: This is a relatively new fire hazard; Heat generated from charging laptops and phones on flammable materials (cloth, paper, wood) can build up and quickly lead to a fire.

These fire hazards are ALL preventable.

For our Fire Damage Emergency Tips, click here.

For information about our Fire Damage Restoration Process, click here.

Have Questions about Fire Damage Restoration? SERVPRO of Charlottesville is locally owned and operated. We are available for Emergency Service 24/7.  Call Us Today at 434-977-5850

Equipment Spotlight: Commercial Disinfecting for COVID-19 with our new Electrostatic Backpack Sprayer

11/16/2020 (Permalink)

The backpack electrostatic sprayer covers the application area faster.

Since March 2020, SERVPRO of Charlottesville has been disinfecting area business for COVID-19 confirmed cases, and precautionary disinfecting.

Our Electrostatic Backpack Sprayer, combined with all of our CDC and EPA approved disinfectants, are a win-win solution that allows businesses to reopen safely after a confirmed COVID-19 case.

Why is this important?

• Our electrostatic sprayer system places a positive charge on the solution before it passes through the nozzle.
• Most surfaces are either negatively or neutrally charged.
• Since oppositely charged particles are attracted to each other, the positively-charged disinfectant covers the negative or neutrally-charged surface more completely than traditional application methods.
• The result is that the dispersed droplets can be applied faster, using less chemical and providing a more uniform coverage of the surface.

Customer Benefits:

• More complete coverage of a surface
• 70% faster application; Without a cord to drag around, the backpack electrostatic sprayer covers the application area faster.

For a variety of videos on our cordless backpack electrostatic sprayer, click here.

For more information about our backpack electrostatic sprayer, click here.

Commercial facilities that can benefit from our disinfecting service:

• Nursing homes/Retirement communities
• Schools/Colleges/Churches
• Offices and Warehouses
• Sports facilities/Fitness centers
• Airport/ General Aviation/FBO
• Hotels
• Restaurants
• Government Facilities
• Libraries
• Apartment complexes
• Grocery stores
• Brick and mortar stores
• Hair salons/ Barber shops
• Wineries/Breweries/Cideries
• Fire Stations /Police station
• City/County offices
• Post offices
• Country Clubs/Resorts
• Day care centers
• Auto repair shops/Auto dealerships
• Visitor’s Center
• Historic sites

Does your business need disinfecting? Call the cleaning experts, SERVPRO of Charlottesville today at 434-977-5858. We are always ‘Here to Help’.

When Thunder Roars, Go Indoors: Lightning Safety

11/6/2020 (Permalink)

When thunderstorms are in the area, no place outside is safe.

Even though lightning strikes are associated with summer storms, people can still be struck at any time of year. According to the National Weather Service, ‘lightning kills 20 or more people in the United States each year, and hundreds more are severely injured.’

There are a lot of myths associated with lightning:

• Myth: If it is not raining or there aren’t clouds overhead, you are safe from lightning.

Fact: Lightning often strikes more than three miles from the center of the thunderstorm; 10-15 miles from the rain or thunderstorm cloud.

• Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly, especially if it is a tall, pointy, isolated object, such as the Empire State Building, which is hit an average of 23 times a year!

Lightning safety tips:

• No place outside is safe when thunderstorms are in the area
• If you hear thunder, lightning is close enough to strike you.
• When you hear thunder, immediately move to safe shelter: A substantial building with electricity/or plumbing, or an enclosed metal-topped vehicle with the windows up.
• Stay in safe shelter at least 30 minutes after you hear the last sound of thunder.

Indoor Lightning Safety Tips:

• Stay off of corded landline phones, unplug computers, TV sets and other electrical equipment (these electrical devices put you in direct contact with electricity).
• Avoid being near any plumbing such as baths, faucets and sinks.
• Stay off porches, and away from windows and doors.

For more lightning safety tips, click here.

The bottom line in lightning safety is no place outside is safe. Seek shelter inside a substantial building.

Need help from a Storm Damage Event? Call SERVPRO of Charlottesville at 434-977-5850 for cleaning and restoration in Albemarle County, Wintergreen, Schuyler, Lake Monticello, Troy, and Palmyra. We’re “Here to Help”!

Participating in the Charlottesville Community

11/3/2020 (Permalink)

Our Project Rebound behind-the-scenes photo shoot, with director, Ty Cooper, owner of Lifeview Marketing & Visuals.

In June 2020, SERVPRO of Charlottesville took part in the Charlottesville Regional Chamber of Commerce program, “Project Rebound”.

Why is this important?

The 2020 Coronavirus Pandemic unleashed havoc on our local community, not to mention the entire world. Per usual, the Charlottesville community pulled together to come up with solutions for our own economic recovery. Project Rebound was led by the Charlottesville Regional Chamber of Commerce “in collaboration with economic partners at the University of Virginia, Albemarle County, and the City of Charlottesville and supported by volunteers and funding from the City, County and GO Virginia.”

We, along with other local businesses, donated our time and talents to create reopening demonstration videos of real-world solutions for practicing COVID-19 safety measures and offer them to the community.

This volunteerism reflects our core values in leadership, teamwork, integrity, growth, and a whole lot of hustle.

Some of our favorite community involvement actives over the past few years have been:

• “Trunk or Treating” with Melicca Dunn State Farm, October 2020
• “Drive at Five” Game on Z95.1 Radio, July 2020
• Salvation Army and their Angel Tree donations, 2019 
• Boys and Girls Club/Cops 4 Kids day Montessori Truck Touch Event, May 2019
• Hurricane Florence Relief Supply Collection, September 2018
• AHIP Build Day (Albemarle Housing Improvement Program, a home repair nonprofit)

Photos for many of these events can be seen on our website and Facebook.

For our Project Rebound video, click here.

For all of the Project Rebound videos, click here.

Call SERVPRO of Charlottesville for your COVID-19 Disinfecting, water and fire damage restoration, and Biohazard cleanup. We are locally owned and operated, and available for 24/7 Emergency Service. 434-977-5850

“Stay” and “Go” Kits for Emergency Preparedness

10/26/2020 (Permalink)

It doesn’t take long to build a kit from items found around the house.

As a former flight attendant, I was accustomed to packing at a moment’s notice, and was used to carrying items I would need for up to four days, or more.

Assembling basic disaster supplies “Stay” and “Go” Kits is very similar to preparing for a trip. Collect essential items, then switch out expired items for fresh ones. You can tailor the kits to your family’s requirements, making special allowances for pets, babies and the elderly. Update them as your family grows. Many of these provisions you can find around your home. However, you can also buy ready-made emergency kits. Also, gather items recommended in Financial Preparedness Tips.

“Stay” Kit: Place in waterproof plastic Bins

• Have a print-out of recommended Emergency Supply List
• Food; Rotate non-perishable food
• Manual can opener  
• Water; one gallon per person, per day, for three days
• First Aid Kit
• Flashlight and extra Batteries
• Shelter (Plastic sheeting, duct-tape, Tent, Sleeping bag/ Blanket)
• Phone Chargers
• Emergency Weather Radio

“Go” Kit: Place in Duffle bag or backpack

Walking or Driving? Make a Car Kit.

• Print-out of recommended Emergency Supply List
• Food; Three-day supply
• Manual can opener
• Mess kit
• Matches in plastic slide-lock bag
• Water; one gallon per person, per day for three days
• First Aid Kit
• Sewing Kit
• Swiss Army knife or folding pocket tools
• Work gloves/Tools
• Flashlight and extra Batteries
• Shelter (Plastic sheeting, duct-tape, tent, sleeping bag/ blanket)
• Phone Chargers
• Emergency Weather Radio
• Maps, sealed in slide-lock plastic bags
• Masks, gloves, hand sanitizer for whole family

For ready-made kits, Or for Ideas to make your own:

• Emergency Supplies Review
• American Red Cross Store
• co
• Uncharted Supply Company

  SERVPRO of Charlottesville is “Here to Help” with your water and storm damage restoration. Call us today at 434-977-5850 for 24-Hour Emergency service. We are locally owned and operated.

Equipment Spotlight: Moisture Meters and Water Damage Restoration

10/22/2020 (Permalink)

We have the technology to detect, measure and monitor the moisture levels in your property.

SERVPRO of Charlottesville knows a water intrusion in your home is a stressful and traumatic event. In addition to the visible, standing water, there could be more water damage that you can’t see. The water could be behind walls, collecting in hidden pockets, or under floors. It is important to find, extract, and dry out all of the water before it causes more damage, such as weakened drywall or mold.

We use advanced technology equipment to detect, measure and monitor the structure and contents of a property.

• Moisture sensors can detect moisture in carpets and padding, and in the wood subfloor.
• Moisture Meters measure the moisture content of various materials. It has a probe end and a surface detector.
• Thermo-hygrometers or hygrometers measure the relative humidity and temperature of air masses. This is important during the monitoring process to check that materials are drying at the rate they are supposed to be drying.

As an IICRC Certified Firm, we are highly trained restoration specialists.

For a video on our moisture meters click here.

For more information about our water damage restoration process, for your Nellysford or Palmyra property, click here.

Have Commercial or Residential Water Damage? Call SERVPRO of Charlottesville today at 434-977-5850 for 24/7 for Emergency services. We are locally owned and operated.

Steps to Take When You Find Mold in Your House

10/6/2020 (Permalink)

We can remediate visible mold, but an industrial hygienist should be called to test it first.

Here in Central Virginia, we often get the remnants of hurricanes and other weather systems that cause considerable rains and flooding. The results are extensive water damage to homes in the Charlottesville area. Within 24 to 78 hours after a flood event, it’s a race to prevent mold. Mold is everywhere and needs a source of moisture, food, and time to grow and flourish.

What to do when you find mold in your house:

• Don’t panic
• Stop the source of moisture; Fix any leaks from appliance lines, pipes, roof, and foundation.
• Call an Industrial Hygienist, who can do mold and indoor air quality testing.
• The industrial hygienist will create a report called a protocol, and will send it to you.
• This protocol can be emailed to us, and will give us a scope of the work needed to help you in the remediation process.

What NOT to do:

• Don’t blow fans on the mold (thinking that it will help dry things out); Fans will spread the mold spores, thereby creating more of a problem.

If you are a Renter:

• Report any growth to the property owner, property manager or landlord.
• Have them call us
• If there are any health issues, call an Industrial Hygienist.

While you are waiting for action:

• Get a De-humidifier
• Get an Air-purifier

Remember:

• We can remediate mold, but not test for it.
• The mold has to be visible for us to remediate.
• We don’t remediate mold in HVAC systems and duct-work.

For Before and After photos of our work click here.

For more information on our mold process click here.

To learn more about mold click here.

Call SERVPRO of Charlottesville at 434-977-5850 for water damage and mold remediation. We are locally owned and operated, and available for 24/7 Emergency Service.

Fire Do’s and Don’ts: Emergency Tips

10/1/2020 (Permalink)

Let us help you with your fire damage cleanup.

The unthinkable has happened. Your business or home had a fire. Now what?

You want to get started right away cleaning and sorting, but where to start? Fire damage is tricky to clean, and you can actually make things worse, without professional help.

Here are some helpful tips to get you through, until help arrives:

Do’s:

• Do keep your hands clean. Soot on your hands can spread and embed into everything, causing more damage.
• Do limit your movement in the house to prevent soot particles from stirring up and spreading.
• Do place dry, old towels and old linens on the carpet traffic areas and upholstered furniture to prevent further damage.
• Do empty the refrigerator and freezer completely, if electricity is off. Prop the doors open, to air out any odors.
• Do clean and protect chrome on kitchen and bathroom faucets, trim, and appliances with a light coating of oil.
• Do wash house plants with water on both sides of the leaves.
• Do change the furnace filter, and tape double layers of cheesecloth over air vents to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Don’t attempt to wash any walls.
• Don’t attempt to clean carpet or upholstered furniture without first consulting SERVPRO of Charlottesville.
• Don’t operate or clean any electrical appliances or equipment until they have been cleaned and checked by an authorized repair service. Smoke residues can be corrosive and conductive.
• Don’t send clothing with smoke residues to dry cleaners, who are inexperienced in cleaning fire-damaged garments. If it is not treated by an experienced professional, the residues and smoke odors may set in the clothing.
• Don’t use any canned or packaged food or beverages that may have been stored near the fire, heat or water. This also applies to any cosmetics and medications that could be contaminated.
• Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.

For information on our fire damage restoration process, click here.

For Before and After photos of fire-damage, click here.

For a local video testimonial on our soot clean-up, click here.

Need professional help with your fire damage clean-up?

SERVPRO of Charlottesville is locally owned and operated, and is “a trusted leader in the restoration industry.” Call us for 24/7 Emergency Service at 434-977-5850

Fire Restoration Cleaning Basics

9/17/2020 (Permalink)

There’s a lot of chemistry behind determining the best way to clean a fire damage residue.

Wash. Rinse. Dry. Repeat. This is how we clean things, right? Scrub a little, let it soak, then use some ‘elbow grease’.

Fire damage presents a great variety of cleaning challenges. Smoke and soot residues from a fire can wreak havoc on all the contents, whether the contents are made of wood, ceramic, metal, paper, or natural fibers. Fire residues can literally be baked on a surface.

Different types of soot residues can exist in the same environment, making it tricky to determine the best way to clean items. In addition, the type of surface also determines the best cleaning method and products to use, in order to remove the residue. Combining the principles and elements of cleaning requires a great deal of science.

For Example:

• On what kind of surface is the residue? Soot and smoke residues are acidic and can be very corrosive, not to mention carcinogenic.
• Is the soil water-soluble? Oil-residue requires an oil-based solvent.
• Will the surface be damaged by water or a solvent?
• For an oily soot, would you wipe it? If you do, it will smear, making it worse to clean.

Chemical actions involved in determining the best way to remove a soil:   

• The pH of a residue and cleaning solution: The goal of water-based products is to return a material to a neutral pH; Most soils are slightly acidic, so test the residue pH
• Like dissolves Like: solvents for oil-based soils; water-based solution for water-based residue.
• Emulsions bridge oil-based soils with water
• Bleaching: chemical reactions from either adding or removing oxygen from the soil structure, that breaks the bond between residues and surfaces
• Enzymes digest protein soils

This is just some of the science behind identifying types of soot residues and types of surfaces from fire damage help to determine the best way to remove a soil.

Need Fire damage remediation? Call us today at 434-977-5850 for 24/7 Emergency Service.

September is National Preparedness Month; Step 1: Make a Plan

9/4/2020 (Permalink)

Planning for the event of any emergency is not time wasted.

September is National Preparedness Month, with a different preparedness theme each week. The overall theme is: “Disasters Don’t Wait. Make Your Plan Today.” The first week is about making a plan, which makes sense, since you need to know what to do before you do it.

For a wealth of information on creating a plan and tailoring it for your family, click here.

• Emergency alerts and weather alerts can easily be set up on mobile phones.
• Shelter- can include Shelter-in-place (wherever you happen to be). Shelter-at-home and have the necessary supplies on hand in your ‘Stay-Kit’. If you need to evacuate to a designated Mass Care Shelter, bring the necessary supplies in your ‘To-Go-Kit’.
• Evacuation- If you have to evacuate, what are the possible evacuation routes? It’s always a good idea to know alternate ways to get somewhere, in case the first route is blocked. Have a real paper road map on hand in case there is no internet available. Also, keep in mind any special family medical, or pet needs.
• Family Communication Plan- If electricity is interrupted, communication networks such as computers and mobile phones could be unreliable. Note that a text message may get through when a phone call may not. Everyone in the family should have important contact information written down on paper and carry it with them at all times. Have family meetings to predetermine where to meet in an emergency. For more communication planning tips, click here.
• Preparedness Kit : You can tailor this to suit your family’s individual needs. Make a checklist so you don’t forget any items.

Planning for the event of any emergency is not time wasted. The more familiar your family is with what needs to be and can be done, the less panic will ensue. Time is of the essence in an emergency situation.

Need help with water damage? Call SERVPRO of Charlottesville Today 434-977-5850 for 24/7 Emergency Service

Hurricane Season Prep

7/15/2020 (Permalink)

Don’t wait for the next hurricane or flood event to add flood insurance to your policy.

Believe it or not, July is just the beginning of Hurricane Season. Atlantic Hurricane Season is June 1-November 30. And, even though the Charlottesville area is not considered coastal, we can still feel the effects of hurricanes headed our way. A torrent of rain is one of those effects. Which brings on the “F”-word…

…Flooding…

Preparation Tips:

• Check your ‘Flood Zone’ here
• Check your policy and call your insurance provider to find out if you are covered for flooding. If you are not covered, you can add it. Just don’t wait till the next hurricane, or flood event.
• For basement flooding preparation tips, click here.
• For great information from on flood preparedness, click here
• Elevate basement items and store them in plastic bins.

SERVPRO of Charlottesville is an IICRC Certified Firm with many of our technicians IICRC certified in Water Damage Restoration.

Need help from a Storm Damage Event? Call SERVPRO of Charlottesville at 434-977-5850. We are locally owned and operated, with national storm resources, so we can be “Faster to any size disaster.”

Meet SERVPRO of Charlottesville’s New Owner

7/2/2020 (Permalink)

With Jackson Lindsay at the helm, SERVPRO of Charlottesville is in gifted and capable hands.

A warm Charlottesville welcome to Jackson Lindsay, the new owner of SERVPRO of Charlottesville as of June 19, 2020. An Asheville, NC native, Jackson is a graduate of Clemson University with a degree in Accounting and Finance. With a strong and energetic entrepreneurial streak, Jackson has established three other businesses and successfully sold them. His business ownership includes a landscaping business, a property management company, and a water sports rental company. Jackson has considerable work experience in real estate as a development analyst, commercial real estate broker, and an acquisition specialist.

Jackson is attracted to the SERVPRO brand because of the company culture, the hands-on nature of the work, and the team-driven customer service. He also enjoys outdoor activities such as boating, wakeboarding, dirt biking, and snowboarding.

Jackson is a staunch believer in excellent customer service and has a keen desire to grow our local franchise to new heights. With Jackson at the helm, SERVPRO of Charlottesville is in gifted and capable hands.

As a “Trusted Leader in the Restoration Industry,” SERVPRO of Charlottesville is locally owned and operated, with national resources so that we can be “Faster to any size disaster.” Call us at 434-977-5850 for 24 Hour Emergency service.

“Here to Help” Our Roanoke Neighbors During Storms and Flooding

6/17/2020 (Permalink)

Loading up our vehicles to hit the road for Roanoke.

In the past, we have received help from other SERVPRO franchises. In May of 2020, we were “Here to Help” our neighbors, SERVPRO of Roanoke County franchise with the storms and flooding that inundated their area. The Roanoke area weather forecast on Tuesday May 19, 2020 was looking bleak; Nine-plus inches of rain over a four-day stretch.

According to Roanoke’s wsls.com news on May 21st and 22^nd, the Roanoke River crested at 15.9 feet. This was the 8th highest crest on record for the river, and “almost as wet as the flood of ‘85”. Sixty structures in Roanoke had to be evacuated, according to emergency personnel.

By Thursday, May 21st, our owner, Earl, asked us to send Charlottesville crews and equipment to the Roanoke area. Within a few hours, we had crews on the road to Roanoke.

Crews also came to help from Lynchburg, and several franchises in Ohio. Our Charlottesville crews were there for a week to mitigate water damage; four to five jobs per day, per team, with two to four people on a job.

Here to help. It’s what we do. And it always feels good for a chance to give back.

Need help with water damage? Call SERVPRO of Charlottesville Today 434-977-5850 for 24/7 Emergency Service

Choosing SERVPRO of Charlottesville Involves Continuous Training

6/1/2020 (Permalink)

Congratulations to our Production Manager, Ryan, for completing his OSHA-10 Training.

We are delighted to announce that our production manager, Ryan, completed his OSHA-10 Training! Hooray!

The safety and health of our customers and employees is something we take very seriously here at SERVPRO of Charlottesville.

This Occupational Safety and Health Administration (OSHA-10) training course emphasizes promoting “workplace safety and health and to make workers more knowledgeable about workplace hazards.” Too many accidents can and do happen when people rush and don’t think things through before taking action.

Understanding the types of hazards that are involved on a job site is of the utmost importance. For instance, electrical hazards could be fatal. Since many of our jobs deal with water damage clean up and restoration, electrocution and shock are a main concern.

Another illustration of hazards on a jobsite would be a slip, trip and fall hazard, due to wet floors, electrical cords, and debris. As common-sense as that sounds, the dangers are only too real for those who have experienced this type of endangerment and injury.

For more information on our SERVPRO of Charlottesville employee training, click here.

Call SERVPRO of Charlottesville today at 434-977-5850 to become Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/26/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

To view a demonstration video on our fogging equipment, click here.

Call SERVPRO of Charlottesville today at 434-977-5850 for your Certified: SERVPRO Cleaned consultation.

 * #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Yes, Charlottesville! We do COVID-19 Cleaning!

5/22/2020 (Permalink)

We have the highest standards, experience and products to clean and disinfect your business.

This is what we do

We do cleaning and disinfecting services for COVID-19, and we have been since the beginning of the COVID-19 pandemic. We are ready, willing and able to clean and disinfect your commercial property.

We are cleaning professionals

Here’s Why:

• High Standards of SERVPRO’s trusted brand in cleaning and sanitation, and the standards set by the CDC guidelines
• Experience- more than 50 years in dealing with biohazard decontamination
• Training and expertise- IICRC standards and certifications
• We use EPA-approved disinfectants, such as SERVPROXIDE, “which is a hospital-grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for sanitizing surfaces in and around food processing surfaces”

Testimonies from previous customers who used our disinfecting service:

Wendy in Charlottesville said, "Exceptional service-Highly recommended. Thank you!"

Paige in Charlottesville said, “Extremely timely and responsive to the needs of our business.”

To view a demonstration video on our fogging equipment, click here.

Businesses that can benefit from our expertise:

• Retirement Communities
• Fitness Centers
• Airport/ General Aviation/FBO
• Hotels/Restaurants
• Schools
• Government Facilities
• Libraries
• Apartment complexes
• Grocery stores
• Brick and mortar stores
• Hair salons/ Barber shops
• Wineries/Breweries/Cideries
• Fire Stations /Police station
• City/County offices
• UVA
• PVCC
• Post offices
• Country Clubs/Resorts
• Churches
• Day care centers
• Auto repair shops/Auto dealerships
• Visitor’s Center
• Monticello/Historic sites
• Paramount/Jefferson Theaters/venues

If your business needs disinfecting, call the experts Today –SERVPRO of Charlottesville at 434-977-5850 ‘We’re Here to Help’.

Charlottesville: We Are “Here to Help” with Your Commercial Water Damage Process!

5/7/2020 (Permalink)

Our precision drying equipment is set up safely in the office space.

Say your business has a burst pipe, and now your office is flooded. Now what?

What’s involved in the water damage process to get your business up and running, with minimal disruption to your day to day operation?

At SERVPRO of Charlottesville, it’s more involved than just mopping up the water.

With a focus on worker and occupant safety, controlling the hazards in a water damaged environment is a constant concern.  

Also involved in the water damage process is:

• Initial inspection and assessment, using our precision equipment, and determining the scope of work
• Paperwork signed authorizing the work
• Meticulous documentation (photos, sketches, journal notes)
• Removal of any unsalvageable items
• Water extraction, using a variety of high-tech equipment
• Our precisely placed drying equipment
• Professional techniques, knowledge, training, and experience
• Continuous communication with the customers and the insurance adjusters

An example of a commercial water damage job we managed of was JAUNT. This was accomplished with minimal disruption to their day to day work and with safety controls in place. In addition, JAUNT could operate their daily driving schedules without disruption to their passengers.

It’s never a suitable time for an interruption in your business to take care of a water damage emergency. That’s where we come in! We were able to help our local Charlottesville customers so it looked ‘Like it never even happened.’

For our Damage Restoration Process click here.

All our crew chiefs have their IICRC certifications in water damage restoration.

To watch our video on moisture meters, click here.

Does your Business Need Water Damage Restoration? Call SERVPRO of Charlottesville Today at 434-977-5850 for 24/7 Emergency Service!

Why Choose SERVPRO of Charlottesville? Our Ongoing Safety Training!

4/24/2020 (Permalink)

Congratulations to Crew-Chief Chris for completing his OSHA 10 training.

We just have to brag about our outstanding crewmembers!

Crew-Chief Chris completed his OSHA 10 Training! Congratulations!

OSHA stands for Occupational Safety and Health Administration, and is under the Department of Labor. This ten-hour training course, overseen by OSHA authorized trainers, is about recognizing and preventing hazards on a job site. At SERVPRO of Charlottesville, we take the safety of our employees and customers very seriously.

As a Crew-Chief, it is up to him to set an example of workplace safety to his team. Chris kindly shared some highlights from his recent training:

• Every chemical must be properly marked and labeled. It is extremely hazardous to have unmarked chemicals lying around in the restoration industry.
• Inspect all power cords and tools (hand tools and power tools) before using, to prevent electrical shock and other hazards.
• Use all appropriate Personal Protective Equipment or PPE’s for the job at hand. This includes safety glasses, ear protection, the right type of gloves for the job, Tyvek suits and respirators for contaminated areas, or areas of containment.
• Ladders need to be on a level surface and properly braced for safety.

The most vital point was to stop and think before you take action. Be aware of your surroundings, and the possible hazards they could pose.

For more information on the extensive training all our SERVPRO of Charlottesville employees undergo, click here.

Why SERVPRO? We Are Scientists!

4/23/2020 (Permalink)

Our scientists have the knowledge and training to help you with a fire or water damage restoration.

Did you know there is a plethora of science involved in training a water and fire damage restoration technician at SERVPRO of Charlottesville? Who knew?

The Training is Rigorous

• Initial franchise training
• On-going web-based training with tests at the end of every training module
• Stringent IICRC certification
• Hands-on training on the jobsite
• Lead-Safe training
• Subrogation Training

The Science We Use Everyday

 Electricity

• Amps and voltage, with a mathematical formula to determine the power requirements for a job.
• GFCI’s (Ground-Fault Circuit Interrupters) Important, since many of our jobs involve water.
• Power distribution boxes that convert 240-volt circuits into 120-volt circuits. Knowing about this is critical to ensure they have the right amount of power to run the correct equipment to get the job done, without going beyond amp capacities.

Weather

• Measuring the relative humidity, temperature of air masses and Dew Point
• Creating negative pressure, and measuring it to confirm that it has been reached.
• Condensation, temperature control and humidity control

Equipment/Engineering

• Type of pump needed for different jobs, depending on factors: suction, lift, fluid-type, and hose length/width and type.
• Type of extraction tools
• Air-movers; which type for the job
• Dehumidifiers; desiccant or refrigerant and where to place
• Type of generator for the job. Is there electric power at the site?

     Chemistry

• Our products and determining the right EPA approved chemicals for the job, the correct temperature and ratio. Determine if it is nonionic, anionic, or cationic; If it is cationic, it will be incompatible with anionics.

This gives one an idea of the scope of our technicians’ knowledge and training. Among the many questions they contend with is ‘What’s the most efficient way to dry the particular job?’ Every job situation is different, and there is always something new to learn.

Storm Damage Restoring vs Replacing: Our SERVPRO of Charlottesville Philosophy

4/10/2020 (Permalink)

We're here in our local Charlottesville community to help with your storm, water and fire damage clean up. Call Us!

How does one know what needs to be restored or replaced, when it comes to sifting through the aftermath of a storm event?  Experiencing storm water damage can be overwhelming. It can feel like everything is ruined and must be replaced. But wait! SERVPRO Of Charlottesville is “Here to Help”! Our philosophy is to restore First.

Here’s why:

• Our IICRC certified trained professionals can help you assess what can be restored and what is not salvageable. For example, building materials, such as drywall, subfloor materials, carpets, and floorings can be restored, unless they were in contact with water for a long time, or in contact with contaminated category 3 water.
• Faster to restore than replace. We can begin drying and cleaning materials right away. Replacing materials involves the longer process of removing, discarding, choosing, purchasing and installing new materials. We are committed to helping recover these items if it is possible. For information on our Water Damage Restoration Process click here.
• Cheaper to restore than replace. We have all the high-tech moisture meters and drying equipment necessary to restore rather than replace. For a video demonstration on a few of our moisture meters, and why they are critical in the water damage assessment, monitoring and restoration process, click here.
• We work with insurance companies to keep them appraised as the work progresses. Insurance companies are happy to work with us as the cheaper and quicker alternative to replacement.

More often than not, Restoration is a better alternative to Replacement. For information on caring for your belongings and storm damage, click here.

Need help from a Storm Damage Event? Call SERVPRO of Charlottesville at 434-977-5850 for cleaning and restoration in Albemarle County, Wintergreen, Schuyler, Lake Monticello, Troy, and Palmyra. We’re “Here to Help”!

Preparing your Charlottesville Basement for Storms and Floods

3/18/2020 (Permalink)

Storm flooding and power outage could lead to sump pump failure and a flooded basement.

Even though last week was Virginia Flood Awareness Week (March 8-14), the spring season is just starting. That means spring storms in our Albemarle County area with massive rain amounts and the “F”-word…We’re talking about “Flooding” here. Flooding in Central Virginia can happen swiftly, so it is best to be prepared. Unfortunately, flooding manifests itself in lower regions first, such as our basements.

Basement Preparation tips:

• Maintain and clean sump pump on a regular basis
• Check for a battery backup; Sump pumps can fail when there is a power loss
• Consider a generator for additional backup power.
• Elevate furniture, electrical components, valuables, and contents off floor to higher surfaces
• Use plastic storage containers instead of cardboard boxes to store items in basement
• Pay Attention to Flood Alerts
• ERP Emergency Ready Profile

For more information on flood preparedness, click here

For flood and water damage tips, click here.

SERVPRO of Charlottesville is an IICRC Certified Firm with the training, expertise, equipment, and national resources for large storm and flooding events. This is why “We are Faster to any size disaster.”

Have Storm or Flood Damage? Call Us Today 434-977-5850

We are Cleaning Experts

3/17/2020 (Permalink)

We follow all CDC guidelines cleaning with our hospital-grade disinfectant.

SERVPRO is Here to Help during this time of need.

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your commercial property, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts Today –SERVPRO of Charlottesville at 434-977-5850

Charlottesville Hoarding Cleanup Services

3/11/2020 (Permalink)

Need help with hoarding cleanup? We are "Here to Help"!

Do you know anyone you would consider a ‘Collector’, ‘Pack-Rat’, or…a ‘Hoarder’?

Without going into the psychology of Hoarding Disorder, or HD, a hoarding situation can escalate from

• a clutter issue
• to a health and sanitation issue
• to a safety issue
• In an emergency situation, such as fire, blocked pathways could be disastrous.

Our IICRC certified team at SERVPRO of Charlottesville have the training, experience, and equipment to handle hoarding cleanup. In addition, our crews are professional, polite and tactful. For more information on our Advanced Technology & Techniques, click here.

How we can help:

• Assess the situation
• Dispose of Debris
• Can do an Inventory of items
• Floor to ceiling Cleaning, Disinfecting and Deodorizing
• Demolition, if necessary, such as remove affected carpeting, flooring, and drywall
• We can rent dumpsters and storage containers to have on-site
• Our Crews wear Personal Protective Equipment (PPE) while at these job sites, to avoid infection

Our focus is on indoor cleanup; not outdoor spaces such as yards and fields.

For more information on Hoarding Disorder, click here.

For information on how to help a loved one with HD, click here.

Need help with Hoarding Cleanup?

Call SERVPRO of Charlottesville today at 434-977-5850

We are “Here to Help”

Charlottesville Dryer Vent Fire Safety

3/6/2020 (Permalink)

Dryer vent fire? We are “Here to Help” with your fire damage.

When was the last time you cleaned your dryer vent? Many of us dismiss this task because of our busy lives, or maybe we just don’t want to bother with it; too many other pressing matters at hand, right?

Why is this important?

Lint can accumulate in and clog the vents, causing them to overheat and ignite. These types of fires can be prevented with regular dryer vent cleaning.

A clogged dryer vent recently caused a local house fire in Charlottesville. Luckily, the owners were home and took action promptly. The firefighters contained it quickly, but it still caused quite a bit of damage to the home. For more about this local news story, click here.

According to the U.S. Fire Administration, “2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss. Failure to clean the dryer (34 percent) is the leading cause of home clothes dryer fires.”

The Basics in What to Do:

• Dryerexhaust vents should be inspected and cleaned at least once a year
• Lint trap should be cleaned before and after every dryer load

SERVPRO of Charlottesville is “here to help” with your fire damage restoration.

For information about our Fire Damage Restoration Process click here.

For Fire Damage Emergency Tips click here.

For Questions about Fire Damage Repair and Restoration

Call 434-977-5850. We are “Here to Help” for 24-Hour Emergency Service

Selling Your House with Mold Issues? SERVPRO of Charlottesville is “Here to Help!”

3/3/2020 (Permalink)

Mold doesn’t have to be a house contract deal-breaker; we can help!

So, you are selling your Charlottesville home this Spring, but you discovered…(gasp!) Mold?!  For most home buyers, discovering mold is a deal-breaker. It doesn’t have to be.

Mold is everywhere:

• It takes roughly 24 to 48 hours to start growing after a water damage
• Mold needs a moisture source to grow
• Mold feeds on any organic material such as wood, paper, drywall, carpet, clothes, …most things in your house…

Step 1: Fix the Leak/Source of moisture

Step 2: If anyone in the house is experiencing health issues, we refer the customer to an Industrial Hygienist, who can:

• Do a full site visual inspection
• Collect and test cultured air and surface samples
• Measure the home moisture levels
• Include their findings and recommendations in a report called a protocol, which is given to the customer
• Customer sends the protocol to SERVPRO of Charlottesville

Step 3: Once the source of moisture has been fixed, SERVPRO of Charlottesville

• can do an assessment
• give a price range and scope of work (there may be unknowns)
• start the mold remediation process

We get a lot of calls in the springtime about mold, especially from home sellers. Don’t panic. We’re “Here to Help”!

For more information about our Mold Remediation Process, click here.

For more information about Industrial Hygienist, click here.

For a really cool EPA Interactive “Mold House Tour” click here.

For Charlottesville Area Association of Realtors (CAAR), click here.

Have water damage and mold? Call SERVPRO of Charlottesville at 434-977-5850.

We’re “Here to Help” with our 24/7 Emergency Service.

Why Choose SERVPRO of Charlottesville for Fire Damage Restoration? We’ve Been in Your Shoes (Part Two)

2/17/2020 (Permalink)

We've been in your shoes, and know the trauma of coping with fire and soot damage.

As mentioned in a previous post, SERVPRO of Charlottesville suffered a water damage loss in March 2016. At the end of April 2016, we experienced a warehouse fire. Again, Amy Yates, our wonderful Accounting and HR savant lived through the whole ordeal.

She recounts, “The culprit was some faulty electrical wiring at the outlet between the bay doors. Our next-door neighbor at True Green (lawn fertilizer company) happened to get to work a half an hour earlier than usual, at 6:00 am. He saw smoke coming out of the bay door and called the Fire Department. The Fire Department called SERVPRO of Charlottesville and got me since I was on call. ‘Your building is on fire!’ are hardly the words you want to hear upon awakening. It didn’t take the firefighters long to put out the fire; about 15 to 30 minutes. But it caused so much damage! And soot was everywhere! You don’t realize how fast soot permeates into everything. I still have old files that smell sooty.”

It was ‘all-hands-on-deck’ to:

• inventory everything
• throw out what couldn’t be salvaged
• clean up all affected areas
• and keep the business open for the customers we were “here to help”

Amy continues her narrative, “The phones were down because the heat affected the wiring. Soot ruins electronic equipment. SERVPRO of Lynchburg lent us equipment since much of ours was ruined in the fire. In retrospect, the fire could have been much worse. The smoke was detected early, and that made all the difference.”

Lessons Learned:

• We have greater Empathy for customers going through the same kind of trauma
• We know that the panic is real
• We know that it WILL get better